Interior

Reviews of Annex Copenhagen

3.5 out of 5
Annex Copenhagen
Helgolandsgade, 15, Copenhagen, Hovedstaden

Reviews

8.0

Very Good

Rating 10 - Excellent. 283 out of 1001 reviews" "
Rating 8 - Good. 468 out of 1001 reviews" "
Rating 6 - Okay. 173 out of 1001 reviews" "
Rating 4 - Poor. 48 out of 1001 reviews" "
Rating 2 - Terrible. 29 out of 1001 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Harvey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

Christopher, Melbourne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay. Close to everything, shops, attractions and the Metro. Shared facilities were always clean and I would definitely stay here again.
Stayed 2 nights in Jun 2022

8/10 Good

CRAIG

Liked: Cleanliness, staff & service
The
Stayed 2 nights in Sep 2021

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my friend stayed in this hotel in March 2020 just as all the Covid lockdowns were about to come into full force, they had already started a wee bit in Copenhagen and we couldn’t go to any of the sporting events we planned to or go to any pubs etc, but that didn’t deter us whatsoever and the hotel played a big part in this, our room was amazing, clean, and spacious, all of the amenities were also clean and always available to use, the staff were great and the breakfast was excellent, each morning we loaded ourselves up with plenty of food as well as lots of Coffee and juices etc giving us the fuel to venture out for the day and walk miles and miles exploring Copenhagen, the breakfast were also great and always quickly helped with any requests we had, we were extremely grateful for that, and all of these things collectively made our stay very much a pleasurable one, so much so that we can’t wait to return again, hopefully sooner than later, it would have been a lot sooner without Covid, so we thank all of the staff for this, and we still talk about missing that breakfast! 5 stars *****
Stayed 3 nights in Mar 2020

2/10 Terrible

Nabil

Stayed 1 night in May 2020
Response from Ida on May 23, 2020
Dear Nabil, Thank you for taking the time to give us your rating, we truly appreciate it. I hope we get to welcome you back another time and give you a better experience. Best Regards Ida Front Office

10/10 Excellent

vikas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfy
Very nice hotel cozzy comfortable with center location
Stayed 2 nights in Feb 2020

10/10 Excellent

Steven

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend
Was over for the football. Reception staff very helpful. Good security, great location. Brilliant price. Would definitely recommend
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good value for money; friendly, helpful staff and clean facilities
Stayed 2 nights in Feb 2020

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick stay in CPH
Nice room, close to the bathroom and shower. Comfy bed, clean room and good tv. Area for the hotel is very central, and the breakfast / snacks and bar available are very good.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice overnight stay in central Copenhagen
Pleasant room, tidy, and the staff were helpful when electronic check-in failed.
Stayed 1 night in Feb 2020

8/10 Good

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the Central Train Station - once I got the right directions. No meals/food served on premises except for breakfast.
Stayed 2 nights in Feb 2020

10/10 Excellent

Sayan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staffs are super friendly.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

LEDU

Stayed 3 nights in Jan 2020

8/10 Good

ABDIRAHMAN

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you
It’s nice friendly staff and hotel
Stayed 1 night in Jan 2020

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

Hisham

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location, reasonably clean shared amenities and great rooms! Only recommendation would be more spoons in the shared kitchen :)
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

8/10 Good

Mohamed

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Paul

Liked: Cleanliness, property conditions & facilities, room comfort
Great Location, good price
Checking in was confusing as it's just a computer terminal. I had to ask twice where to go as it wasn't clear. Great location
Stayed 2 nights in Nov 2019

8/10 Good

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2019

8/10 Good

Morgan

Liked: Staff & service, property conditions & facilities, room comfort
Room was very tidy and comfortable. Shared bathroom's and showere could be cleaner but not terrible.
Stayed 3 nights in Nov 2019

6/10 Okay

Verified traveler

Liked: Property conditions & facilities
Disliked: Amenities
Stayed 1 night in Nov 2019

8/10 Good

Maite

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hostel close to the city centre.
Nice hostel, very clean and close to the centre. The rooms are basic but good enough for a short stay. There's a kitchenette with a microwave, a stove and a kettle and a social room. There's a luggage room to leave your suitcase after checking out. People in reception are very friendly and polite. Gisela is lovely. The hostel is quiet depending on the people staying in the rooms next to yours. They can be respectful or not. The same happens with the common areas. They are spotless until someone uses them and leave them in a right mess. That's when people leave comments about the hostel being dirty. I can tell that the hostel is very clean. I was on the 3rd floor in a room facing the courtyard. I had a nice stay overall.
Stayed 2 nights in Nov 2019

10/10 Excellent

Aejaz Ahmad

Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was very good, friendly staff, great location near to city centre. a bit overpriced . I highly recommend this place. Thank you
Stayed 2 nights in Oct 2019

8/10 Good

James

Liked: Cleanliness, property conditions & facilities, room comfort
Great once checked in!
Room and facilities were good. I had an issue checking in- the annex is attached to a larger hotel and is self check-in only for which you need a reference or QR code. Unfortunately the reference given with the online booking reference doesn't work in the system! Everything was sorted out through the main hotel reception desk looking up the correct code which I could then enter onto the computer- not great after a long journey! Note also that guests can use the bar and left luggage facilities in the hotel attached.
Stayed 1 night in Oct 2019

6/10 Okay

Nadezda

Traveled with family
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good
Overall pretty happy with my stay at Annex, staff was very helpful with questions I had. The room was clean and comfortable. The cons would be that the shower in my room was set up in a way where it's connected to the tap, and I could not figure out how to turn it on for a continuous flow of water. I did manage to bathe, but it wasn't easy. Another thing, I asked for receipt of payment, and was promised to be given one at the time of check out, however at that point I was told that I will receive it in an email. It never came.
Stayed 1 night in Oct 2019

6/10 Okay

humberto

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
just for a night
A little unpolite at our arrival, busy shared washrooms, clean though. Not going back for sure
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is very good within 5 min walking distance from central station. If you travel by bus or train, this is a good location. Hotel staffs is very nice and there’s language room for you to leave your staff after checkouts. Anyway, there is No common kitchen area for cooking (to make your own coffee or tea except you decide to have breakfast at the hotel).
Stayed 2 nights in Oct 2019

10/10 Excellent

Rafael

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2019

8/10 Good

Eden

Liked: Staff & service
Disliked: Room comfort
4 days in CPH
The staff are friendly and very helpful. Rooms - the mattress and 1 pillow they provide are so soft and uncomfortable. The rooms could do with being updated - orange light bulbs?? Shared Toilets - they were dirty every time Shared Showers - they were good
Stayed 2 nights in Sep 2019

4/10 Poor

Samantha

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s not the main hotel it’s the back end of the hotel
Stayed 3 nights in Aug 2018

10/10 Excellent

freni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
The room is beautiful and clean. The bathrooms are clean as well. All staff are very nice and helpful. I will definitely stay here again and would recommend this to everyone.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Convient location. There is brothels on the corner bit It's a safe place.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

Rana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Budget hotel... Clean... Comfortable... V near to Copenhagen train station by walking.... I will stay there every time I visit Copenhagen..
Stayed 1 night in Sep 2019

8/10 Good

Helen, Paris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The place is very clean and in a good area of town.
Stayed 4 nights in Sep 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There is no mention on your website that this is a hostel, when I asked the receptionist why there wasn’t one drawer to put our clothes he said it’s a hostel room. On my booking it says double room not hostel. Not happy at all
Stayed 4 nights in Sep 2019

4/10 Poor

Sofia

Traveled with group, Traveled with family
Disliked: Property conditions & facilities, room comfort
This is not a hotel, is a hostel also doesn’t have AC , just for let people to know .... we have to sleep with the windows open and it was very loud from the street noises ... :(
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient! Staff was kind. Room and bed were comfortable.
Stayed 4 nights in Aug 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
This is located in the red light district. Not for young children. Noisy..especially at night and early am.
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The area is in the red light district. Not a place for young kids. Personnel was outstanding!! Shared bathroom was with 12 rooms, but very clean. Carpets were filthy and not vacuumed.
Stayed 2 nights in Sep 2019

10/10 Excellent

GEORGE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019