Ratings based on 1,836 Verified Reviews

3.9 out of 5
89% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Birmingham, UK

Excellent Hotel

Posted Mar 19, 2017
Excellent apartment with helpful staff in a very good location. Very clean with daily housekeeping and good breakfast.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great

Posted Feb 26, 2017
Strongly recommend- excellent setting, friendly staff and v.good breakfast
Comment from Hotel Management
Mar 5, 2017 by Emil - Assistant Front Desk Manager, Hotel Management
Thank you for staying with us. We work hard to make all our guests happy and we appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler from Bangkok, Thailand

Very good location

Posted Feb 23, 2017
Very cozy apartment in an excellent location. I will definitely stay atthis apartment if I go to Copenhagen again.
Comment from Hotel Management
Mar 5, 2017 by Emil - Assistant Front Desk Manager, Hotel Management
Thank you for staying with us. We work hard to make all our guests happy and we appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler from lincoln

3 night review in the heart of Copenhagen

Posted Feb 22, 2017
Pros: Convenient location and plenty of room.
Cons: T towels would be good as we were traveling light.
Location: Tivoli gardens (from April) Stroget, Radhus, in fact as we love walking we did everything from here
Nice roomy city centre apartment. clean and comfortable. It was a bit noisy on the Saturday night due to the venue over the road but so convenient for the central station and main sights. The only thing they could've provided (and in fairness I didn't ask) was a t towel.
Comment from Hotel Management
Mar 5, 2017 by Emil - Assistant Front Desk Manager, Hotel Management
Thank you for staying with us. We work hard to make all our guests happy and we appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 20, 2017
The apartment was big and clean, very well situated close to Tivoli Gardens. The train station is just 5min by walk. The staff was very nice and helpful. We recommend without hesitation.
Comment from Hotel Management
Mar 12, 2017 by Emil - Assistant Front Desk Manager, Hotel Management
Thank you for staying with us. We work hard to make all our guests happy and we appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great family holiday

Posted Feb 18, 2017
This apartment was perfect for our family holiday! Three of us right in the centre of Copenhagen for four days!
4 out of 5
Recommended
for Everyone
by A verified traveler from london

Central and nice

Posted Feb 18, 2017
Pros: Location, staff, breakfast
Cons: No corkscrew!
Location: Next to Tivoli gardens. Near central station. Excellently central!
Very central location. Easy from airport/ central station. Friendly staff and good breakfast. apartment OK has all it needed but a bit tired( refurbishment taking place elsewhere so may be on its way across hotel). 4 of us squeezed happily into apartment so proved very good value for a hygge Copenhagen few days.
Comment from Hotel Management
Mar 5, 2017 by Emil - Assistant Front Desk Manager, Hotel Management
Thank you for staying with us. We work hard to make all our guests happy and we appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler from Bucharest

City break in February

Posted Feb 13, 2017
Pros: cleanliness, large room, location
Cons: the heating system - is too cold in the room
Location: next to the Central Station
The apartment is quite large, next to the entrance of the Ascot Hotel. The bathroom and the toilet are separately. The heating, even at maximum is not more than 19 Celsius degree in the room. The location is very convenient, close to the Central Station that goes directly to the airport.
Comment from Hotel Management
Mar 5, 2017 by Emil - Assistant Front Desk Manager, Hotel Management
Thank you for staying with us. We work hard to make all our guests happy and we appreciate your feedback!
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel in a good position

Posted Jan 3, 2017
Happy with hotel, room was clean but outdated. Overall we enjoyed our stay.
Comment from Hotel Management
Jan 11, 2017 by Ascot, Hotel Management
Thank you for staying with us. We work hard to make all our guests happy and we appreciate your feedback!
4 out of 5
by A verified traveler

Posted Dec 18, 2016 on Hotels
Very good location. Hotel is very close to Tivoli and the station. Walking distance to many restaurants & the supermarkets. Bus to the airport was right behind the hotel. Wifi was not good. Our No smoking Room had the smell of smoke when we checked in but that's the fault of the previous guest. Fitness cente was under renovation & we were neither advised nor was there any alternative arrangement made. We were offered a small compensation.
Comment from Hotel Management
Dec 27, 2016 by General Manager, Hotel Management
Thank you for staying with us. We work hard to make all our guests happy and we appreciate your feedback!