Ratings based on 1,340 Verified Reviews

4.1 out of 5
84% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from Montreal, Canada

Posted Jun 19, 2018
Nice hotel in a (great) up and coming neighbourhood. The room was large by Copenhagen standards. While the decor and furniture could use some updating, the room was clean and comfortable. Very cool lounge right off the lobby and cozy courtyard in the middle of the hotel. The staff was exceptionally pleasant, welcoming and helpful.
3 out of 5
by A verified traveler

Posted Jun 16, 2018
The staff were very friendly, from the front desk to the breakfast room staff, so that is the reason my rating is so high. Also, hotel is very centrally located near the train station (three stops from the airport) and the tourist area. However, it's important to note that if this hotel were located in the states (US) it would be considered a motel. Rooms were very plain and dated. The sheets on my bed had many hairs and dust on them when I arrived. Floor has really worn carpet with stains, chairs are wobbly. Restroom seemed somewhat modernized, minus the shower floor that doesn't allow for water to drain properly. There is a "gentleman's club" right next door, and while the occupants can't be heard, the folks leaving and standing outside drinking CAN be heard all the way into the morning hours. There is no air condition, so you'll swelter with the windows open, or have to open them and enjoy the revelry outside. My flight was delayed due to weather upon arrival, so much so that I wound up arriving the next day. I contacted the hotel (through Expedia), the hotel informed me that they would hold the room but wouldn't be adjusting the prepaid amount to reflect the shorter stay. When I return for my next work trip, I won't stay here.
Comment from Hotel Management
Jun 18, 2018 by Sarah, Hotel Management
Dear J., Thank you for completing the survey regarding your recent stay at Best Western Hotel Hebron. We are happy to read that you enjoyed your stay with us, and we hope that you a nice time in Wonderful Copenhagen. However we are very sorry to see that we did not meet your expectations regarding the room. We have a lot of different rooms and we hope that we will get the opportunity to show you an alternative if you stay here again. We hope to welcome you again, when you visit Copenhagen in the future, and wish you a nice evening. Sincerely, Sarah Gosvig Zecchetti Receptionist Best Western Hotel Hebron
4 out of 5
Recommended
for Everyone
by A verified traveler from SF, CA, USA

Posted Jun 13, 2018
Central. Walking distance to central station bus and train. Nice food and staff.
Comment from Hotel Management
Jun 14, 2018 by Sarah, Hotel Management
Dear Anonymous, Thank you for completing the survey regarding your recent stay at Best Western Hotel Hebron. We are happy to read that you enjoyed your stay with us, and we hope that you a nice time in Wonderful Copenhagen. We hope to welcome you again, when you visit Copenhagen in the future, and wish you a nice day. Sincerely, Sarah Gosvig Zecchetti Receptionist Best Western Hotel Hebron
4 out of 5
by A verified traveler

Posted Jun 13, 2018
Close to city center and train station
Comment from Hotel Management
Jun 14, 2018 by Sarah, Hotel Management
Dear Anonymous, Thank you for completing the survey regarding your recent stay at Best Western Hotel Hebron. We are happy to read that you enjoyed your stay with us, and we hope that you a nice time in Wonderful Copenhagen. We hope to welcome you again, when you visit Copenhagen in the future, and wish you a nice day. Sincerely, Sarah Gosvig Zecchetti Receptionist Best Western Hotel Hebron
4 out of 5
by A verified traveler from Maryland

Posted Jun 12, 2018
Conveniently located close to Central Station.
Comment from Hotel Management
Jun 15, 2018 by Sarah, Hotel Management
Kære I, Tak, fordi du udfyldte spørgeskemaet vedrørende dit nylige ophold på Best Western Hotel Hebron . Vi sætter utrolig stor pris på din mening så vi kan blive ved med at udvikle os. Det glæder os at læse at du havde et godt ophold her, og vi håber at du har nydt København. Tusind tak for dine pæne ord. Vi håber at kunne byde dig velkommen igen, næste gang du er i København og ønsker dig en god dag. Venlig hilsen Sarah Gosvig Zecchetti Receptionist Best Western Hotel Hebron
5 out of 5
by A verified traveler

Posted Jun 10, 2018
Comment from Hotel Management
Jun 12, 2018 by Sarah, Hotel Management
Dear Anonymous, Thank you for completing the survey regarding your recent stay at Best Western Hotel Hebron. We are happy to read that you enjoyed your stay with us, and we hope that you a nice time in Wonderful Copenhagen. We hope to welcome you again, when you visit Copenhagen in the future, and wish you a nice day. Sincerely, Sarah Gosvig Zecchetti Receptionist Best Western Hotel Hebron
5 out of 5
by A verified traveler

Posted Jun 4, 2018
Great location. The best buffet breakfast!
Comment from Hotel Management
Jun 4, 2018 by Ana, reception, Hotel Management
Dear guest, Thank you for completing the survey regarding your recent stay at Best Western Hotel Hebron. We are happy to read that you enjoyed your stay with us, and we hope that you a nice time in Wonderful Copenhagen. We hope to welcome you again, when you visit Copenhagen in the future, and wish you a nice day. Sincerely, Best Western Hotel Hebron
4 out of 5
by A verified traveler

Posted May 29, 2018
nice location and close to train station. great breakfast in the morning and very friendly staff
Comment from Hotel Management
May 30, 2018 by Sarah, Hotel Management
Dear Anonymous, Thank you for completing the survey regarding your recent stay at Best Western Hotel Hebron. We are happy to read that you enjoyed your stay with us, and we hope that you a nice time in Wonderful Copenhagen. We hope to welcome you again, when you visit Copenhagen in the future, and wish you a nice day. Sincerely, Sarah Gosvig Zecchetti Receptionist Best Western Hotel Hebron
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel Copenhagen-nr Copenhagen Central Stat

Posted May 24, 2018
only a couple blocks from Copenhagen Central Station. Extremely friendly staff; clean; rooms size modest. Nice buffet breakfast to start the day.
Comment from Hotel Management
May 30, 2018 by Sarah, Hotel Management
Dear Mike, Thank you for completing the survey regarding your recent stay at Best Western Hotel Hebron. We are happy to read that you enjoyed your stay with us, and we hope that you a nice time in Wonderful Copenhagen. We hope to welcome you again, when you visit Copenhagen in the future, and wish you a nice day. Sincerely, Sarah Gosvig Zecchetti Receptionist Best Western Hotel Hebron
4 out of 5
by A verified traveler

Posted May 24, 2018
front desk staff excellent, rental bikes convenient, rooms are stuffy and small, the hotel is next to a strip club. Lots of noise in the evening
Comment from Hotel Management
May 24, 2018 by Sarah, Hotel Management
Dear Anonymous, Thank you for completing the survey regarding your recent stay at Best Western Hotel Hebron. We are happy to read that you enjoyed your stay with us, and we hope that you a nice time in Wonderful Copenhagen. We hope to welcome you again, when you visit Copenhagen in the future, and wish you a nice day. Sincerely, Sarah Gosvig Zecchetti Receptionist Best Western Hotel Hebron