Ratings based on 656 Verified Reviews

4.0 out of 5
88% of guests recommend
4.2 Room cleanliness
4.4 Service & staff
3.8 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 19, 2017
Execellent, brilliant, fantastic, good, ok, not bad and amazing
Comment from Hotel Management
Jan 19, 2017 by Front Desk, Hotel Management
thank you very much for your feedback and lovely comments! We are glad you enjoyed your stay. We hope to see you again soon
4 out of 5
Recommended
for Everyone
by A verified traveler from canada

Location perfect friendly and clean

Posted Jan 19, 2017
Perfect location and base for a city trip, room very small but comfortable. Helpful staff
Comment from Hotel Management
Jan 19, 2017 by Front Desk, Hotel Management
Dea Vanessa, thank you for your evaluation of First Hotel Mayfair. It is great to hear you liked the location of the hotel. We hope to see you again if you visit Copenhagen again for another city trip.
5 out of 5
Recommended
for Families
by A verified traveler

excelent hotel

Posted Jan 10, 2017
Pros: everything
The hotel is very good. The area is good and nearby there are many places to go to eat well. The room is comfortable and had good internet. The staff is very attentive, friendly and helpful. If I return to this city I will return to this hotel.
Comment from Hotel Management
Jan 11, 2017 by Front desk, Hotel Management
we are very grateful for your feedback - thank you! We are glad you had a good stay at First Hotel Mayfair. I will forward the kind words to my colleagues. Thanks again and we hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 10, 2017
Pros: Staff was great.
Location: Close to train station and the train station is just 3 stops from the airport.
Nice stay. Rooms were small but clean. The staff was very good.
Comment from Hotel Management
Jan 11, 2017 by Front desk, Hotel Management
thank you very much for giving us a review, we really appreciate it. We are glad you enjoyed the location of the hotel. We look forward to seeing you again!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice but basic

Posted Jan 6, 2017
Rooms basic and small Shower didn't close so bathroom kept flooding. Staff were super friendly. Common hotel facilities were lovely. Location is great. Lots of bars and restaurants in the area. I wouldn't worry about the reviews re strip clubs. We had no issues as two young girls. It's not the quietest area but we were there at new year so that's to be expected.
Comment from Hotel Management
Jan 8, 2017 by Front Desk, Hotel Management
Thank you for your feedback, Kiran. We appreciate the time you took to evaluate us and write some comments. We hope you had a good time in Copenhagen and enjoyed your stay with us. We look forward to welcoming you again!
4 out of 5
Recommended
for Everyone
by A verified traveler

Centre of town, great location.

Posted Jan 3, 2017
Pros: Great staff. Very helpful and friendly
Cons: The bed - it stated a "Queen" bed but it was no bigger than a double and 2 separate duvets.
Location: Tivoli. bike hire - the only way to see Copenhagen
Centre of town, great location. Walking distance from the central station.
Comment from Hotel Management
Jan 3, 2017 by Front Desk, Hotel Management
thank you for your feedback and comments. We are glad you enjoyed your stay and hopefully we will be seeing you again soon. Our queen beds are 150 cm wide - very standard in Denmark. We also offer king beds, which are 180 cm. Should you stay with us another time, book a kind room or give us a call if you want to hear about room categories.
3 out of 5
by A verified traveler

not overly impressed

Posted Dec 27, 2016
Room was quiet despite being right opposite a strip club and kebab shop. Staff friendlyish and helpful ish but don't go out of their way. No tea or coffee making facility in room. In the lobby you can pour your own coffee and pay for the pleasure if you are lucky enough to find any coffee in the jug. Very handy for Tivoli but I'd say there's better places for the price.
Comment from Hotel Management
Dec 28, 2016 by Front desk, Hotel Management
thank you for your feedback. We are sorry to hear you weren't fully satisfied. We offer coffee/tea facilities in higher room categories or you can simply add a ''coffee tray'' facility for a small fee. We have coffee in the lobby and all the money goes to children's home in Tanzania. We are although glad to hear coffee is very popular and our guests drink it often :) You can also get other coffee drinks in our bar at Boston Grill. Should you stay with us another time, contact the reception if you have any requests or questions. We hope to see you again!
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Excellent location for a city break

Posted Dec 26, 2016
I chose the hotel, because of its location , it's very close to the Central station, Tivoli gardens and city centre. Definitely recommend it for a short stay.
Comment from Hotel Management
Dec 28, 2016 by Front desk, Hotel Management
thank you Alex for your feedback. We look forward to seeing you again!
4 out of 5
Recommended
for Everyone
by A verified traveler from E

Lovely hotel in central location

Posted Dec 19, 2016
Had a lovely stay here. The staff are friendly and helpful and it's very centrally located. Good facilities and nice decor
Comment from Hotel Management
Dec 26, 2016 by Front desk, Hotel Management
Thank you, Maddie, for your feedback. We are glad you enjoyed your stay. We look forward to welcoming you in the new year!
4 out of 5
Recommended
for Couples
by A verified traveler from Singapore

Great location

Posted Dec 18, 2016
Pros: Location
Cons: A revamp would be apt
Location: Close to the central station, several restaurants nearby, Vesterbro and the Carlsberg Brewery/hop on hop off bus pick up point
Situated close to the central station and Vesterbro, I would stay at this hotel again! Although there was a strip club directly opposite the hotel, it didn't affect our stay. The room we had was on the top floor and facing the courtyard, but walls are a little thin if your neighbours are talking along the corridor. Room and bathroom was spacious and clean, though furnishing was a little dated. The shopping street and some attractions were within walking distance. Otherwise, rent a bicycle from the hotel and start exploring this lovely city.
Comment from Hotel Management
Dec 26, 2016 by Front desk, Hotel Management
Thank you for giving us a feedback and writing some great tips of what is near the hotel. We are glad you enjoyed your stay with us, we will do our best to be even better another time!