Ratings based on 2,153 Verified Reviews

4.1 out of 5
94% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.8 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

This is NOT a hotel. It is a HOSTEL!!!!

Posted Jun 1, 2017
Pros: Nothing.
Cons: Stated above
Location: Lots of bars
This is NOT a hotel. It is a HOSTEL!! It is not advertised on expedia as a hostel. I never would have picked a hostel to stay at. There is no air conditioner. You get exactly one towel - no washcloth, footmat,, hand towel. You have to squeegy the shower floor afterwards because it is next to the toilet and there is no divider. You must walk through a bar to get to the reception. It was terrible. It was LOUD. We got no sleep at all... It even says hostel on their signs. VERY FALSE advertising!!!!!
Comment from Hotel Management
Jun 11, 2017 by Eszter, Hotel Management
Dear Anonymous, Thank you for you review. We are sorry to hear that you had a bad experience and that you expected something else. We are a hostel indeed with top hostel facilities. It was a pleasure to have you here. We wish you all the best.
4 out of 5
Recommended
for Everyone
by A verified traveler

Generator hotel in Copenhagen

Posted May 30, 2017
Pros: the location and the price
Cons: perfect
Location: personal
excellent location at excellent price enough....
Comment from Hotel Management
Jun 11, 2017 by Eszter, Hotel Management
Dear Anonymous, Thank you for your review. We are happy to hear you liked the central location and the price. It was a pleasure to have you here. Hope to see you again an other time. All the best
4 out of 5
Recommended
for Everyone
by A verified traveler from Edinburgh

Very central and practical.

Posted May 15, 2017
Very central hostel. Very clean and funky with lots of common areas and facilities. Minimalistic rooms but super clean and practical.
Comment from Hotel Management
May 23, 2017 by Eszter, Hotel Management
Dear Speedie, Thank you for your feedback. We are delighted to know you enjoyed your stay with us and liked the central location, the common areas and the cleanliness. It was a pleasure to have you here. We hope to see you again in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler from Amarillo, TX, USA

First stay at a hostel

Posted May 5, 2017
Pros: The beds were very comfortable. The location was perfect for sightseeing!
Cons: They need to paint the walls in the main areas and remove some very filthy furniture from the common areas.
Location: It is centrally located and within walking distance to everything we wanted to do! The train station/airport was approx. 1/2 mile away.
This was my first experience at a hostel, so overall it exceeded my expectations, however it wasn't the cleanest place through the hallways and lobby. We enjoyed the live music one night and had fun playing shuffleboard.
Comment from Hotel Management
May 10, 2017 by Team Generator, Hotel Management
Dear Jessica, thank you for your kind review. We are very excited to hear you enjoyed your stay with us in Copenhagen. We are happy to hear you liked our room facilities and central location.Thank you for staying with us, it was a pleasure having you. We hope to see you again in the future. Thanks
4 out of 5
Recommended
for Everyone
by A verified traveler from Innsbruck

Nice hotel, close to the city centre.

Posted Apr 19, 2017
Nice one, with clean beds and room, but the toilet is little but smelly. Location is perfect, close to the attractions and city centre. Reasonable price.
Comment from Hotel Management
Apr 24, 2017 by Eszter, Hotel Management
Dear Andrew, Thank you for taking time to leave a review. We are very pleased you liked our central location and you were satisfied with the cleanliness.If there is any issue with the bathroom you are always more then welcome to contact our 24 hours reception and get extra cleaning service. Thanks.
4 out of 5
Recommended
for Everyone
by A verified traveler from Hong Kong

Nice hotel but unfriendly staff

Posted Apr 11, 2017
The overall experience of the stay was good and positive. The location was great, many restaurants and retails stores nearby. Room was clean and tidy. However, the staff at the reception counter were super unfriendly and disappointing, especially the reception staff were unhelpful.
Comment from Hotel Management
Apr 18, 2017 by Alison, Hotel Management
Dear Lee, thank you for your review and feedback. We are happy to hear that you overall enjoyed your stay with us and loved our central location. We are very surprised about your comment regarding our reception staff as we usually get great feedback from guests for our front desk employees. We will look into the issue you describe. Thank you for staying, it was a pleasure having you here.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 11, 2017
Nice week-end. The hostel is in the center of the city, perfect to walk or bike from there.
Comment from Hotel Management
Apr 11, 2017 by Telimena, Front Desk, Hotel Management
Dear Guest, thanks for staying with us, we work hard to make our guests happy. We appreciate your feedback! Team Generator Copenhagen
3 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Good hostel, but sleeper beware!

Posted Mar 19, 2017
Pros: The location and free wifi.
Cons: Cleanliness. There should not be blood stains on sheets - either bleach them or throw them out!
The hostel itself is good, with a great lounge area near the reception to hang out and a good bar. However - although we stayed in a private room, the cleanliness factor was disappointing. There were blood on the sheets of one of the beds. I am glad I discovered that when I woke up rather than before I slept, because I definitely would not have slept! This just proved to me that either the sheets don't normally get replaced after every check-out, or the way the laundry is done isn't up to par. This was unacceptable and I hope that this doesn't happen again. Absolutely disgusting!
Comment from Hotel Management
Mar 23, 2017 by Telimena, Front desk, Hotel Management
Dear Twifiq, Thank you for review- your feedback is important to us. We are very sorry the cleanness of the room was not up to standards- we change the sheets after every check out and therefore we are sorry for such bad surprise on your bed. Nevertheless, you are always welcome to come to our 24/7 reception- we will do our best to solve any issue. Thank you for staying with us.
3 out of 5
Recommended
for Everyone
by A verified traveler

If you are looking for a cheap hostel

Posted Mar 7, 2017 on CheapTickets
I recommend this hostel to people who are looking for a cheap place to stay.
Comment from Hotel Management
Mar 9, 2017 by Alison, Hotel Management
Dear Guest, thanks for your review. Happy to hear you enjoyed your stay and see you next time.
4 out of 5
by Jay

Convenient and Nice Hotel

Posted Mar 3, 2017 on Hotels
Generator Hostel has a good location, with bars in the surrounding area. Down stairs it has its own bar with food, I think they could do events to get everybody that stays interacting with each other rather than us sticking to our own groups.
Comment from Hotel Management
Mar 7, 2017 by General Manager, Hotel Management
Dear Jay, Thanks so much for the kind words!!!! All the best