not a four star
Posted Jul 2, 2015
Stayed in hotel a year ago and whilst did not rate as a 4 star, found it suitable for my needs and comfortable and clean. This year, the business class room I had booked smelt stale, bathroom not up to my standards - long hairs in shower and dropped something under the sink and was horrified at the hair it picked up. No extras, i.e. robes or slippers. Bed linen shabby and stale "sleep smell". I shad to spray pillows with perfume. Bed was so soft it felt like it was collapsing. Major building works taking place (extension) - saw no mention of it when I booked. To be fair, was not a problem as I didn't hear anything and was right next to the building works. Breakfast across the road in the conference centre was adequate but once again, tables had marks on them, some plates weren't clean, and nobody to show us where to sit or even take room numbers. I could have brought an army in for breakfast and nobody would have queried it. Nowhere near a four star in my opinion and I will not stay there again. Feels old and tired.