hotel room was tiny
Posted Nov 16, 2016
location of hotel was fine; public areas ( reception etc.) ok:: breakfast was excellent; " double bedroom " was tiny and badly furnished; the double bed , jammed up against the window, was small, had a single bed headboard and was sloped in such a manner that i fell out of the bed during one night.
The " so-called " ensuite bathroom was so small as to be difficult to use. I think I can best describe it by saying that the space was such that one could perform all of the functions that one normally performs in a bathroom/toilet without actually moving and with a lot of your body parts protruding into the bedroom itself.
It was a truly dreadful experience.
Not only that but ,on leaving, the receptionist attempted to charge me for our breakfasts which had already been included in the advance price paid.
Comment from Hotel Management
Nov 23, 2016 by Niklas, Hotel Management
Dear Tony, I am sorry for the disappointment with the room and the service you have experienced. I do not think that the receptionist tried to charge you extra of any ill will, there would be no benefit for him/her to do so. However, I understand you are skeptical now that you have already had a bad experience with the small and uncomfortable room. I assume you have stayed in a small double room, which is the smallest double room we have. I am unable to see your reservation but this is what I expect from your description. Sorry for the disappointment, but thank you for providing the feedback so we can be better at perhaps informing about room size and at least fix the issues in the rooms. Sorry Again.