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Phoenix Copenhagen

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Minibar, in-room safe, desk, free WiFi
Minibar, in-room safe, desk, free WiFi
Minibar, in-room safe, desk, free WiFi
Minibar, in-room safe, desk, free WiFi

Overview of Phoenix Copenhagen

Phoenix Copenhagen

4 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet friendly
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Social distancing

Explore the area

  • Popular LocationNyhavn4 min walk
  • Popular LocationLittle Mermaid18 min walk
  • Popular LocationTivoli Gardens6 min drive
  • AirportCopenhagen (CPH-Kastrup)21 min drive

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About this area

Copenhagen

Located in Copenhagen's Nyhavn - Amalienborg neighborhood, Phoenix Copenhagen is in the city center and near the beach. Nyhavn and Stroeget are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Tivoli Gardens and Copenhagen Zoo. Looking to enjoy an event or a game? See what's going on at Parken Stadium or Royal Arena. Relax and indulge in the area's health/beauty spa, or seek out an adventure with hiking/biking trails nearby. Guests love the hotel's central location.
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Popular Location

What's nearby

  • Nyhavn - 4 min walk
  • Royal Danish Theater - 5 min walk
  • Amalienborg Palace - 5 min walk
  • Little Mermaid - 18 min walk
  • Tivoli Gardens - 6 min drive

Getting around

  • Marmorkirken Station - 5 min walk
  • Copenhagen Osterport Station - 15 min walk
  • Kastrup Airport (CPH) - 21 min drive

Restaurants

  • Books & Ale — 1 min walk
  • Sankt Annæ Restaurant — 3 min walk
  • Ida Davidsen — 3 min walk
  • The Union Kitchen — 4 min walk
  • Zeleste — 4 min walk

About this property

Phoenix Copenhagen

Romantic Copenhagen hotel in Nyhavn - Amalienborg, walk to Nyhavn
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a conference center, and valet parking. All 213 rooms offer free WiFi, 24-hour room service, and TVs with satellite channels. Other amenities available to guests include minibars, in-room massages, and hair dryers.
Phoenix Copenhagen offers 213 accommodations with minibars and safes. Televisions come with satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and in-room massages can be requested. Renovation of all guestrooms was completed in January 2017.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available

Safety measures

Hand sanitizer provided
Individually-wrapped food options available for breakfast
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (DKK 275 per day)
  • Offsite parking available (DKK 275 per day)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: DKK 185 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Bicycle rentals
  • Fitness center

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Danish
  • English
  • French
  • German
  • Italian
  • Norwegian
  • Spanish
  • Swedish

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Terrace

More

  • Renovated guestrooms - January 2017
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Minibar

More

  • Desk
  • In-room massage
  • Safe

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Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of DKK 100 per pet, per stay
Dogs welcome
1 per room
Food and water bowls are available
Service animals are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: DKK 185 per person (approximately)
  • Valet parking fee: DKK 275 per day
  • Nearby parking fee: DKK 275 per day
  • Pet fee: DKK 100 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Some rooms at this property are not suitable for children; please add child ages in the search parameters to display available rooms

We should mention

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Denmark. This property is rated 4 stars.

Property is also known as

Copenhagen Phoenix
Hotel Phoenix Copenhagen
Copenhagen Phoenix Hotel
Phoenix Copenhagen Hotel Copenhagen
Phoenix Hotel Copenhagen
Phoenix Copenhagen Hotel
Phoenix Copenhagen Copenhagen
Phoenix Copenhagen Hotel Copenhagen

Frequently asked questions

4.3
Excellent
Rating 5 - Excellent. 566 out of 1173 reviews
5 - Excellent 48%
Rating 4 - Good. 484 out of 1173 reviews
4 - Good 41%
Rating 3 - Okay. 91 out of 1173 reviews
3 - Okay 8%
Rating 2 - Poor. 24 out of 1173 reviews
2 - Poor 2%
Rating 1 - Terrible. 8 out of 1173 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.5/5

Staff & service

4.1/5

Amenities

4.2/5

Property conditions & facilities
Write a review

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

4/5 Good

Traveled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Nov 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

3/5 Okay

Business traveler
Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2020