Ratings based on 3,083 Verified Reviews

3.4 out of 5
71% of guests recommend
3.4 Room cleanliness
3.6 Service & staff
3.2 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from ca

Hotel is near to s train also about 15 minute walk

Posted Jun 25, 2017
Very good location to trivoli and other top 5 places ,walking distance .Hotel room 602 need some maintenance, The door to the bulkaney need repairs; coud not open or closed,security risk.
2 out of 5
by A verified traveler from costa rica

They simply don't clean

Posted Jun 19, 2017
They don't clean. The shower was full of hair, we moved to another room for some more hair. Disgusting experience and we didn't get any formal apology or anything regarding this so they also don't care.
2 out of 5
by A verified traveler

Not value for money

Posted May 20, 2017
The hotel needs a makeover starting from the entrance and reception. The feel is so 70s thats not maintained. The room furniture needs upgrade and although carpets looked ok there were musty in places.
4 out of 5
Recommended
for Everyone
by A verified traveler from Toowoomba, Australia

Good for value, quiet and convenient location

Posted May 10, 2017
Pros: Location, decent nice renovated room.
Cons: More staff available at reception so customers don't need to wait too long to be served.
Location: Walking distance to Tivoli and train station.
Close to bus stop and train station. Netto convenient store just around the corner. Quiet area at night. Comfortable, spacious and nice renovated room. Some staff are friendly and some are just helpful enough.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel near city center

Posted May 4, 2017
Well the staff are really very nice and accomodating.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great breakfast buffet!

Posted May 2, 2017
Clean, quiet and great central location. The breakfast buffet was great with hot and cold options.
3 out of 5
by A verified traveler

Nice hotel

Posted Mar 28, 2017 on Hotels
Nice basic hotel. All you needed. In a good central location.
1 out of 5
by A verified traveler from Istanbul

Staff were not friendly and accommodating.

Posted Feb 24, 2017 on Orbitz
Charges incurred were not explained properly Tea was paid for, Tea!!! In all rooms and hotels Breakfast was substandard
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 23, 2017
The staff were generally very friendly and helpful. The room was basic but clean and comfortable and as can be expected. There was a large selection available at breakfast and the food was nice. Although no safes are provided in the rooms, we felt comfortable leaving our valuable possessions with the reception whilst we were out of the hotel.
4 out of 5
by Nicola

Great comfy bed and shower

Posted Jan 9, 2017 on Hotels
Good location, VERY comfy bed (though twins and we wanted double), great shower. However room was very small and bathroom smelt a bit odd