Ratings based on 1,435 Verified Reviews

4.1 out of 5
88% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Good modern hotel but clock tower is noisy!

Posted Mar 20, 2017
We stayed for a long weekend in March. The hotel is in a very good location for sight-seeing and access to all of the shopping streets & was easy to get to from the airport, being a short walk away from Copenhagen Central station. Our room was nicely designed in a modern style and was clean and well equipped. Staff at the hotel were friendly and helped with a few questions and minor issues we had during our stay. Breakfast was good, although we found it quite crowded and felt that the hotel needed more space to accommodate everyone comfortably. Our biggest problem with the hotel was the close proximity to the Town Hall and its bell tower, which chimes very loudly every 15 minutes from 7am until midnight! If you are a light sleeper it makes having an early night or getting a lie-in very difficult and it's quite distracting throughout the day and evening. I'm sure you must get used to it after a while, but for a weekend stay it was a continual annoyance. So overall the hotel is good, but do bear in mind the chimes - especially if you are a light sleeper!
Comment from Hotel Management
Mar 22, 2017 by Patrice Boman, Hotel Management
Dear Anonymous, Thanks for leaving a review following your recent stay with us. It pleases me and the rest of my colleagues natrually that you enjoyed the interactions you had with them and that you percieved them as being friendly and helpful; as it should be. We hope that despite the clock tower we will see you soon again. Best Regards Patrice Boman Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Ireland

Wonderful copenhagen

Posted Mar 19, 2017
Gorgeous hotel in the centre of the city comfy beds huge room and seperate shower room balcony out to front of hotel breakfast was plentiful lots of choice spotless clean and warm
Comment from Hotel Management
Mar 22, 2017 by Patrice Boman, Hotel Management
Dear Michelle, Thank you for staying with us recently and leaving some feedback after your stay. It's great to read that you had a great stay so all we really want to know is when will you be back? Until next time Patrice Boman Front Office Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Good Hotel centrally located

Posted Mar 7, 2017
Good hotel centrally located across from Copenhagen Town Hall and next to main shopping streets. Hotel has a school dorm feel however the rooms are modern and well appointed.
Comment from Hotel Management
Mar 9, 2017 by Patrice Boman, Hotel Management
Dear Anonymous, Thank you for your recent stay with us. I am happy to read you enjoyed our central location and I trust you were able to make the most out of it. We look forward to your next visit to Copenhagen where we trust you will stay with us. Warmest Regards Patrice Boman Front Office Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Well located hotel

Posted Mar 6, 2017
Location: Very close to all attractions, rail station and old town
An interesting hotel that is old fashioned in structure with modern furnishings.
Comment from Hotel Management
Mar 9, 2017 by Patrice Boman, Hotel Management
Dear Anonymous, Thank you for your recent stay to Scandic Palace. It's great to read that you enjoyed your stay with us and we look forward to the possibility of being your host again in the near future. Warmest Regards Patrice Boman Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from morocco

Kick ass

Posted Feb 28, 2017
Awesome hotel. Great location. Professional staff. Beautiful rooms. Stayed four super comfortable nights. Will stay again.
Comment from Hotel Management
Feb 28, 2017 by Patrice Boman, Hotel Management
Hello adlai, Thank you for your kick ass review! We are super proud of our hotel and it's amazing location, however as we all know that is pointless without great staff and we feel we have that in spades! Look forward to welcoming you soon again. Warmest Regards Patrice Boman Front Office
5 out of 5
Recommended
for Everyone
by A verified traveler from Wales

Nice central hotel

Posted Feb 23, 2017
Lovely central hotel, ideal for exploring the city. Fantastic breakfast.
Comment from Hotel Management
Feb 28, 2017 by Patrice Boman, Hotel Management
Dear Anonymous, Thank you for your lovely review and hope to see you soon again. Warmest Regards Patrice Boman Front Office Manager
3 out of 5
by A verified traveler

Posted Feb 22, 2017
Hotel is in a great location but you can only sleep between 12 and 8 because the bells of the nearby town hall ring every 15 minutes at all other times.
Comment from Hotel Management
Feb 28, 2017 by Patrice Boman, Hotel Management
Dear Andrew, Thank you so much for your review following your stay with us. We are indeed blessed with an amazing central location however with a central location does come with a few drawbacks, mainly that there is the city hall tower next door. However at the same time we feel this adds to the charm of Copenhagen and staying at our hotel We look forward to the chance of welcoming you back to Scandic Palace sometime in the near future. Warmest Regards Patrice Boman Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from southend on sea

A Good Choice

Posted Jan 15, 2017
Pros: Location, location, location and staff.
Cons: Have to go back to check the restaurant as it was closed.
Location: Everything within one mile radius! I mean EVERYTHING!!!!
Fantastic location close to everything. Friendly and helpful staff. Small issue with the heating in the room was quickly resolved. Excellent breakfast (if you like crispy bacon!!!) in every particular. Would definitely go back to this hotel.
Comment from Hotel Management
Mar 6, 2017 by Patrice Boman, Hotel Management
Dear Magnus, Thank you for your brilliant review and I am so happy that we made your stay great. We look forward to your next visit. Best Wishes Patrice Boman Front Office Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Puerto Rico

Excelent Location, nice staff

Posted Jan 8, 2017
Good hotel in a excelent location. Very close to Central Station, City Hall, museums and Tívoli Park. Almost aside to Frederiksberggade where are many stores and restaurants. There were many free guided tour just in front of the hotel and City Hall. Breakfast was good but sometimes food replenishment fails, maybe because restauran was full of guess and staff were not enought.
Comment from Hotel Management
Mar 6, 2017 by Patrice Boman, Hotel Management
Dear Joey, Thank you so much for staying with us and sharing your experiences with us as well. I will defintively share your comments with my colleagues in the breakfast room, because whilst it might have been full we must still ensure that it's kept to the standard that our guests expect. Accept my apologies for that, however I trust that we will still have another visit from you in the near future. Warmest Regards Patrice Boman Front Office Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Perfectly located

Posted Jan 6, 2017
Lovely hotel right next to Tivoli Gardens and just a few minutes walk from Central Station.
Comment from Hotel Management
Mar 6, 2017 by Patrice Boman, Hotel Management
Dear Anonymous, Thank you for your great response! Look forward to your next visit where I am sure we will get that 5 star rating from you! Warmest Regards Patrice Boman Front Office Manager