Ratings based on 646 Verified Reviews

3.5 out of 5
58% of guests recommend
3.6 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 26, 2017
Pros: The staff were extremely helpful & friendly & the bed was very comfortable Room overlooking marina, interesting watching locals take a daily dip!
Cons: Cleaning standards in bedroom. I had to dust the hard chair & shelves in wardrobes before we could use them
Location: The walk to Rungsted is about an hour & the marina there has excellent restaurants. It us easy to get to & from Copenhagen by train.
We booked here as we were at an ice hockey tournament in nearby Rungsted, affluent area with an excellent Italian restaurant across the road, nice niche high street & excellent rail & bus links
Comment from Hotel Management
Nov 27, 2017 by Jonathan, Hotel Management
Greetings! We thank you for taking the time to review our hotel, and are happy that you had an overall good experience. We are of course sorry about your experience with the cleaning, but hope to see you again in the near future. Kind regards, First Hotel Marina
2 out of 5
by A verified traveler from UK

Good location but tired hotel

Posted Nov 23, 2017
Pros: Location. Fast free internet.
Cons: Refurbishment of bedrooms to bring them up to date
Location: Good cafe and restaurant nearby. Station within walking distance
Breakfast good. Friendly helpful staff but hotel very basic and tired and badly in need of renovation. Bar choice limited and most beers on tap ran out over weekend and not to be replenished until after we left!
Comment from Hotel Management
Nov 24, 2017 by Jonathan, Receptionist, Hotel Management
Hello, Thank you for taking your time to review our hotel. We are glad that you overall had a nice experience, and are very sorry to hear about our bar running out of beer. Over the weekend there were far more people in the bar than expected, meaning that unfortunately it hit just before we would get it replenished. We hope to see you again some time in the future! Best Regards, First Hotel Marina
4 out of 5
by Rita

Excellent Location and Restful Stay

Posted Sep 20, 2017 on Hotels
The hotel is outside of the city center. It is an upscale location (according to the locals we met). We had a rental car but a train station is close to the hotel. Had a room that overlooked the Marina with an awesome view of Sweden across the channel. 3 restaurants just across the street and an Irma (medium size market) at the end of the parking lot for the hotel. About a 150 meter walk there is a small business district with another market and ATM and shops. Quiet area. The hotel breakfast was very good with much variety in the not and cold offerings. Our room was very spacious even compared to US hotels let alone European hotel rooms. Housekeeping services needs work. The folks did not comprehend the requests made. Surfaces not wiped off between guests. Towels were changed as requested. Floors held a significant odor. Large tour buses (2-4/day) came in about 6pm and left about 8am. From other guests understand that happened to them on a daily basis also. Front desk is very helpful. Wi-Fi excellent. Locals told us an article in the paper said the hotel was just sold. With a few adjustments this will be a superior place to stay.
3 out of 5
Recommended
for Everyone
by A verified traveler from United Kingdom

Great location needs an upgrade!

Posted Aug 23, 2017
Great location and close to transport links to the main city centre (amazing train system) however the hotel itself is very tired and needs upgrading. The hotel staff are very pleasant and helpful. The main reception areas and dining lounge are in a good condition and has a good atmosphere. The room was okay, good views of the sea but very dirty, dusty, poor quality furniture - disgusting yellow stained toilet! No tea or coffe facilities in the room which for a Brit is disappointing however bedding clean and bed comfortable. This was a supreme room too so I hate to think what the cheaper rooms are like. Really great breakfast selection and staff continually replacing the foods available. Supermarket next door to hotel and a great cafe up the road over looking the sea which was fab! I would stay again purely for the location and breakfast.
Comment from Hotel Management
Aug 25, 2017 by Josefine, Hotel Management
Dear Melissa, Thank you very much for your feedback regarding your stay at First Hotel Marina. Our guests' feedback is very important to us. I am happy to hear that you enjoyed our breakfast and felt well taken care of by our friendly staff. I will share your kind words of praise with my colleagues. I really do appreciate that you took the time to evaluate us, and I can assure you that we will focus on improving our routines regarding your comments about cleaning. I will bring this to the attention of the manager in charge. I am sorry that you missed tea and coffee facilites in your room. All our guests have free access to hot water for beverages etc. at all hours in the restaurant. I apologise if you were not informed of this. We are happy that you consider visiting us again and are looking forward to welcoming you back at First Hotel Marina. Best regards, Josefine First Hotel Marina
4 out of 5
by A verified traveler

Posted Jul 28, 2017 on Hotels
Pros: fantastic breakfast buffet, the best I have seen. Clean room, great service. Cons: bad industrial area, didn't like the building design. Room is tight for a family of 4 (but fine for 2), free parking lot was full, had to pay extra 150 nok for a paid lot.
Comment from Hotel Management
Sep 4, 2017
Thank you very much for your feedback regarding your stay at First Hotel Marina. We appreciate very much that you took the time to evaluate us. Please do not hesitate to contact me should you have further comments to your stay or to help us improve our product. We look forward to wishing you welcome back to First Hotel Marina.
2 out of 5
by Anders

Run-down hotel.

Posted Jul 4, 2017 on Hotels
This used to be a high-end sophisticated hotel. Now it's a run-down cheap hotel for group tourists. It is in dire need of renovation. It seems it has not been updated since the 1970s. This is a pity, since the location is beautiful, on the beach and harbor.
Comment from Hotel Management
Jul 6, 2017
Kære Anders, Tak for din feedback. Vi er kede af at høre, at din oplevelse på hotellet ikke matchede dine forventninger. Dine ord bliver taget alvorligt, og bliver sendt direkte til den ansvarlige på området. Vi ønsker dig en god sommer! Mvh Marina
5 out of 5
by Sarah

2nd Stay at the first !

Posted Jul 3, 2017 on Hotels
This is a lovely place! If not a little tired in places! The staff are delightful & very helpful. The breakfast is good, And the location is great!
Comment from Hotel Management
Jul 5, 2017
Dear Sarah, How happy I am to hear that you have had such a great experience. We are very fond of our location - which we really agree with you! We hope to see more of you in the future. :) Have a great summer. Regards, Cecilie & Marina
2 out of 5
by Peter

Marina Hotel

Posted Jun 29, 2017 on Hotels
Old fashioned hotel with outdated bathroom fixtures - very dangerous to get into the shower without falling and hurting yourself.
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, Canada

Nice Quiet Hotel Outside Of Copenhagen

Posted Jun 12, 2017
Pros: Rooms were spacious and clean - staff were friendly - excellent breakfast buffet. Lots of parking.
Cons: Everything was just fine
Location: Mariana right across the street - a lovely wharf with lots of great restaurants down the road.
I picked this hotel to be out of the hustle and bustle and expense of Copenhagen - and it lived up to my every expectation. Very quiet and spacious with a friendly staff and an excellent breakfast buffet. There was one night where a dog was barking in somebodies room but I called reception and they got to the bottom of it right away. Lots of parking and a fabulous view of the waterfront. Lots of nice places to eat down the road and about 20 minutes away from Copenhagen.
Comment from Hotel Management
Jul 2, 2017 by Ida - First Hotel Marina, Hotel Management
Hi, Thank you for this & sorry for the inconvenience about the dog. From Ida - First Hotel Marina
5 out of 5
Recommended
for Everyone
by A verified traveler from PR

PERFECT LOCATION, ON FRONT OF THE BEACH

Posted May 27, 2017
THE STAFF REALLY MADE US FEEL AT HOME. DELICIOUS BREAKFAST INCLUDED, SO NEAR TO TRAIN STATION, SUPERMARKETS, STORES, RESTAURANTS, ETC.