Ratings based on 382 Verified Reviews

3.2 out of 5
67% of guests recommend
3.5 Room cleanliness
3.5 Service & staff
3.4 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Never again

Posted Jun 28, 2017
Never again! I'll pay the $150-$200 a night to stay somewhere else.
2 out of 5
by A verified traveler from Somerset County, NJ

Convenient

Posted May 17, 2017
Pros: Centrally located
Cons: see comments above
Location: It was to visit family
No hand bar on wall in bathtub. No tissues in the room. Clock radio did not work. There should be one on the nightstand between the beds. One rolling desk chair. This room accommodates 2 people or more. The room has room for 2 sitting chairs and a coffee table
Comment from Hotel Management
Jun 29, 2017 by Sill, Hotel Management
Thank you for your feed back we will look in to it asap thank you again
1 out of 5
by A verified traveler from Bronx, NY

Nothing worked...

Posted Feb 19, 2017
Jacuzzi didn't work, cable didn't work and heat didn't work properly.. Front desk was unable to fix jacuzzi or heat but got cable to work. All they did was give me a $40 credit. In order to get that I had to really give it to the manager. I couldn't believe he did not want to give me a discount for a jacuzzi room that the jacuzzi did not work. Bad customer service. Breakfast terrible, I think the waffle syrup was diluted with water. I do not recommend.
4 out of 5
by Charita C

This traveler left a rating score only Posted Feb 3, 2017 on Hotels
2 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 3, 2017 on Hotels
1 out of 5
by A verified traveler

Posted Dec 13, 2016 on Hotels
The bed was extremely uncomfortable. The cable on the tv was the worst service I've ever seen. The cable didn't have any recognizable stations. I cut my trip a day early because of the hotel.
3 out of 5
Recommended
for Everyone
by A verified traveler from moving to TN

No problems

Posted Nov 16, 2016 on Orbitz
Been staying here almost 3 weeks..staff have been awesome..no problems, room is clean
Comment from Hotel Management
Dec 16, 2016 by Front Desk, Hotel Management
Thank you so much for your feedback. We hope to see you again.
4 out of 5
Recommended
for Families
by A verified traveler from US

Affordable, clean and good. Serves the purpose.

Posted Nov 13, 2016
Pros: Well maintained, friendly with good amenities. I have seen the manager putting in effort to keep the hotel environment safe for residents.
Cons: I have seen the manager putting in effort to keep the hotel environment safe for residents.
Comment from Hotel Management
Dec 16, 2016 by Front Desk, Hotel Management
Thank you very much for your feedback. Our number one priority is our customers safety. We hope to see you again.
3 out of 5
by A verified traveler

Posted Nov 6, 2016 on Hotels
Comment from Hotel Management
Dec 16, 2016 by General Manager, Hotel Management
We value our loyal customers feedback. We hope to serve you again and give you a memorable stay.
1 out of 5
by A verified traveler

NEVER AGAIN!!!!

Posted Oct 2, 2016 on Hotels
Horrible, I will never stay there ever again, staff was rude and unhelpful, the sheet had cigarette burns, light bulb in the bathroom blew when I asked them to fix it he asked me if i knew how to fix it then argued with me because I asked for either a different room with a working bathroom light or a refund which he told me I couldn't get! Ended up having to stay in a different room with twin beds instead of the original king size bed. Also the next morning management wanted me to leave immediately because they didn't like my threats of calling customer service or even the police for false advertising their promise of making guest comfortable.
Comment from Hotel Management
Nov 3, 2016 by General Manager, Hotel Management
We apologize your stay wasn't more enjoyable. I have spoke with the staff including housekeeping and apologize on their behalf for the bed sheets and light-bulb.