When we got to our room the temperature was 73 degrees I set it for 69 for sleeping. We awoke at 3:30 Am to find it went up to 74 degrees so I turned it off and set it to cool at 7:00 AM it was 75 and sweltering. I went to the front desk and they had a guy there extremely quickly but it's an old and crumby thermostat that just touching it changes the settings. They also didn't mention in the write-ups about you now pay a daily parking rate which is $5.00 plus taxes a day. Not impressed.
Comment from Hotel Management
Feb 3, 2017 by General Manager, Hotel Management
Thank you for completing the survey regarding your recent stay at our property.
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Best Western Plus Coquitlam Inn Convention Centre