We booked 2 double beds room, because there was no other option. But, they charged 1 kid extra price. I had hard time to sleep on the small bed with my kid. Also, we had to pay parking. It doesn't seem like downtown. Plus. There's no elevator.
Comment from Hotel Management
Apr 20, 2017 by Jennifer Smith, Front Office Manager, Hotel Management
Thank you for your review regarding your recent stay at our property.
On behalf of our entire team, I would like to apologize for not exceeding your expectations. We strive every day to provide a superior customer experience and I am sorry we weren’t able to do that for you.
We hope you will consider staying with us again so that we can have another chance to provide you with superior service.