Ratings based on 304 Verified Reviews

3.0 out of 5
60% of guests recommend
3.2 Room cleanliness
3.6 Service & staff
3.3 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from coquitlam

Filthy. Dirty bed sheets and everything else.

Posted Dec 12, 2016
Pros: Nothing. Tv didn't work. Room was filthy. Doors didn't work with the key cards. Staff couldn't do a single thing to fix it. Also the room heater stunk
Cons: Close it down. Close it down now before someone gets sick.
Location: Lots of things just don't stay at Ramada.
Filthy and hotel staff would not clean it. Slept in my cloths and threw them away the next day. Read the bed bug registry before booking.
Comment from Hotel Management
Dec 27, 2016 by Tammy, Hotel Management
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.
1 out of 5
by A verified traveler

Disgraceful

Posted Nov 22, 2016
Pros: nothing
Cons: Knock it down
Location: ok
Room was small ,dirty.carpet had stains walls required painting
Comment from Hotel Management
Nov 29, 2016 by Tammy, Hotel Management
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.
3 out of 5
by A verified traveler

Good for a budget

Posted Nov 22, 2016
The room had a funny smell and the walls/hallway floors seemed quite gross. But the bed and towels were very clean and seemed very new. It was amazing to have a king size bed. The wifi was pretty much non-existent. And the staff at the adjacent restaurant were very strange. For instance, when paying the waitress handed me the card machine and left. But the machine screwed up and I went to find her by walking around and she had disappeared completely. I could have easily just left but I waited another ten minutes and finally the manager appeared from the kitchen. But instead of helping me pay he left for another five minutes to track down the waitresss who had apparently left to have a cigarette outside. Not the best service for sure.
Comment from Hotel Management
Nov 29, 2016 by Tammy , Hotel Management
Dear Guest, Thank you for your valuable feedback regarding your stay with us. We are happy to hear that you found room to be good for your budget. We are sorry to hear about the experience you received at the restaurant. I will pass on your comments to them. Hope to see you again. Kind Regards
1 out of 5
by A verified traveler

Leaking toilet

Posted Nov 22, 2016
Cons: Be friendlier and more helpful
The toilet was leaking under the tile into the sub flooring. The smell was horrendous. The bathroom fan sounded like an industrial ktchen fan. I couldnt afford to upgrade to a non smelling room
Comment from Hotel Management
Nov 29, 2016 by Tammy , Hotel Management
Dear Guest, Thank you for your feedback regarding your stay with us. We are sorry to hear that you stay was less than satisfying. We will look into this and make sure that this does not happen again. Kind Regards
3 out of 5
Recommended
for Everyone
by A verified traveler

Ok hotel

Posted Nov 20, 2016
Inexpensive, nice neighbourhood, close to industrial park.
Comment from Hotel Management
Nov 22, 2016 by Tammy, Hotel Management
Dear Guest, Thank you for your feedback regarding your stay with us. We hope to see you again in the near future. Kind Regards
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 16, 2016
Fine, good location ,easy to get where we needed to go ...
Comment from Hotel Management
Nov 17, 2016 by Tammy, Hotel Management
Dear Guest, Thank you for your valuable feedback regarding your stay with us. We are happy to hear that you found location to be good and easy to where you needed to go. We are located in a very central area with lots of restaurants, shopping and amenitites. We hope to see you again. Kind Regards
2 out of 5
by A verified traveler from Saskastoon

Not cleaned

Posted Nov 6, 2016
Cons: Cleanliness
Room looked like it had not been cleaned or least very poorly. Crumbs on the floor and the sheets looked used.
Comment from Hotel Management
Nov 8, 2016 by Tammy , Hotel Management
Dear Guest, We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know
2 out of 5
by A verified traveler

Room very noisy

Posted Nov 6, 2016
Pros: good location
Location: IKEA
Could hear the water running from other suites. Poor night sleep.
Comment from Hotel Management
Nov 8, 2016 by Tammy , Hotel Management
Dear Guest, Thank you for your valuable feedback regarding your stay with us. We are happy to hear that you found location to be good but room to be noisy. Our apologies about this. We hope that you will come visit us again in the near future. Kind Regards
3 out of 5
Recommended
for Everyone
by A verified traveler from Interior of B.C.

Rooms are pretty good, hallways are fairly tired

Posted Oct 31, 2016
Pros: We didn't try the restaurant the first morning. We did on the second morning and it was great, the server was excellent and friendly, the food was good. We will be there again and we will definitely eat there. It was a very quiet location, we were around the back and what an excellent place to get some sleep.
Cons: Price is important to us, we can't afford any of the really expensive downtown hotels. The rooms, bedding, and towels are all of good quality but the hallways are a bit of a downer...
Location: We were down for a funeral, so didn't scout out any entertainment. This location is part way between relatives in Coquitlam and Vancouver.Ikea is fun
Comment from Hotel Management
Nov 1, 2016 by Tammy , Hotel Management
Dear Guest, Thank you for your feedback regarding your stay with us. We are happy to hear that you found rooms to be good. Our prices are very reasonable especially compared to downtown prices. We thank you for your business
4 out of 5
Recommended
for Everyone
by A verified traveler from Parksville, BC

Very Nice!

Posted Oct 31, 2016
Pros: Easy access, easy check-in, comfortable room. No complaints.
Cons: I mentioned to the desk that my bathtub was slow draining. That was it. No inconvenience to me.
Location: It was easy to access from the Freeway, Easy to continue on Lougheed highway. I attended a Rock & Gem Show in Port Moody.
I read so many negative comments that I was worried about the rooms. Well! I shouldn't Have. The room had everything I needed and I was very pleased. Quite, modern, kitchen counter with micro and baby fridge, comfortable bed & bedding. Lots of hangers. Flat screen TV Staff were friendly & helpful. The gentlemen at the desk were very dignified and I had an easy check-in. I would stay there again no problem.
Comment from Hotel Management
Nov 1, 2016 by Tammy , Hotel Management
Dear Guest, Thank you for your feedback regarding your stay with us. We are happy to hear that you had a good stay with us. We thank you for your business and hope to see you again in the near future. Kind Regards