Ratings based on 567 Verified Reviews

4.6 out of 5
94% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Couples
by A verified traveler from Dallas

What a wonderful piece of paradise!!!!

Posted Dec 12, 2017
Pros: The proximity to the beach. The size and layout of the room. The friendliness of the staff.
Cons: Their could be more variety of foods.
Location: The local villagers were kind of pushy, but the hotel itself was wonderful and offered daily excursions that were great.
Everything was great!!! The staff were all very friendly and met our every request with a smile! The food and drinks were very good and the beach was absolutely breathtaking! The only recommendation that I have involves the local people who walk the beach and try to get you to visit their "resort" and use their services. I found them to be quite pushy and intrusive. If they could allow the guest to enjoy their time on the beach without having to constantly address them and their questions, the trip would have been a complete success.
5 out of 5
Recommended
for Everyone
by A verified traveler

Magic Place, Awesome Staff

Posted Nov 21, 2017
Pros: Set by beautiful Natadola beach - can swim at all tides and there are lots of activities to chose from or you can truly rest and relax. Amazing staff!
Cons: The odd thing needs attention (like the broken ice-dispenser by our room) and quieter air con would be nice but that's really just being picky!
Location: Right on the beach. Stunning landscaping with beautiful tropical plants in great abundance. Golfers have the championship course only minutes away.
Our 4 night stay at the Intercontinental at Natadola Beach was one of the very best holidays I have ever had! My husband and I went as a special treat to celebrate my 50th birthday. When we arrived we were welcomed in true friendly Fijian style and I was wished Happy Birthday - absolutely lovely! At check-in we had been upgraded as a birthday treat - so awesome! A birthday card and chocolates also appeared in our room and then when we dined at Navo (heavenly food!!!) they surprised me by singing "Happy Birthday" and giving me a wonderful dessert with candle and best wishes in chocolate writing. Very special! We went paddle boarding twice and were super lucky (almost as if nature was providing a birthday treat too) because we saw a Guitarshark (it swam right under my board!) and then soon after a stripy sea snake twirled around near my board before coming directly alongside and poking its bright yellow head out of the water to look at me!!! It was extraordinary (I'll be honest - while it was very exciting it was also somewhat unnerving!!!). But there was more - after that a very large fish chased a school of small fish across the water directly towards my board and one of the fish almost landed on my board. The large fish then almost beached itself catching a fish right before my eyes! The staff are incredibly friendly and kind and it's a truly magic place.
Comment from Hotel Management
Nov 26, 2017 by Andrew Davidson , Hotel Management
Dear Guest, Bula Vinaka from InterContinental Fiji Golf Resort and Spa! We are pleased to read that you had a great stay in the resort. We pride ourselves in providing the best service to our guests through every moment of their stay; and are delighted to see that you loved every moment – from our beach location to our friendly service, to exploring the amazing underwater world just steps from the resort. Thank you again for sharing your experience and it is our hope to have the opportunity to welcome you back in the near future. Vinaka and Regards, Andrew Davidson Area General Manager South Pacific
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney, NSW AUS

Staff were Awesome

Posted Nov 21, 2017
Pros: Everything. Couldn't fault anything. The rooms, location, staff, facilities were all amazing!!
We had heard many great things about the Intercontinental Fiji but from first walking in it exceeded our expectations. The locations, room, facilities were amazing. The highlight of our stay were the staff, they were amazing. Everyone was so friendly, attentive, made us feel so welcome and comfortable. Also seeing the work the Intercontinental do with and for the local community was really nice. We will definitely stay here again when we return to Fiji.
Comment from Hotel Management
Nov 26, 2017 by Andrew Davidson , Hotel Management
Dear Jonathan, Vinaka Vakalevu for your great review on Intercontinental Golf Resort and Spa! We are happy reading that you had a great time enjoying the many world class resort facilities we provide , spacious accommodation and renowned Fijian hospitality. We always want to ensure that our valued guests leave with memories to last a last time. It was great to have you with us at our little piece of paradise and we hope to see you back for another getaway soon. Vinaka and Regards, Andrew Davidson Area General Manager South Pacific
4 out of 5
Recommended
for Everyone
by A verified traveler from Auckland

Did not like that beach was a public beach

Posted Nov 21, 2017
Pros: Whole complex was lovely our room very good and comfortable, pools very lovely to sit round
Cons: Intercontinental needs its own beach
Location: Location beautiful well worth going to, did not do any activities went there for complete rest
Was very annoying that locals were able to walk on the beach in front of and near where one was sitting they were constantly trying to pressure one into purchasing things they were trying to sell. Map of complex was not easy to understand, lack of what the actual buildings were. Some areas with tiles on floor became very slippery when wet. Service was good staff lovely did a good job but for some unknown reason did not seem to be happy, when staff were serving at tables they were constantly asking if everything was alright on a number of occasions we had 3 different staff member ask if our meal was alright, not sure why they would do this, staff always smiled and were very polite. Overall our stay here was very good the complex is beautiful.
5 out of 5
Recommended
for Everyone
by A verified traveler from san francisco, ca

fantastic hotel

Posted Nov 20, 2017
We came to this hotel first before we moved to another one that was closer to the airport. Only then we realized how nice we had it. The beach was fantastic and the staff was amazing. They definitely went out of their way to make us welcome and our stay comfortable. We would 100% recommend this hotel☺️
4 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

many activities to offer, never a dull moment

Posted Nov 20, 2017
It was overall a good experience with friendly staff and lots activities to offers however, there were limited selections for breakfast buffet, room floor was dirty, pillow left on floor after house cleaning and in-room bathroom always has unpleasant smells.
Comment from Hotel Management
Nov 25, 2017 by Andrew Davidson , Hotel Management
Dear Carrie, Bula Vinaka from InterContinental Fiji Golf Resort & Spa. We are happy reading that you had a great stay with us enjoying the many recreational activities and renowned Fijian hospitality. We appreciate your feedback and will have our Director of Dining & Entertainment and Executive Housekeeper review it. We would love to have you back at our sunny shores. Please email feedback.icfiji@ihg.com when youa re thinking of returning and we will see to it that you are well looked after once more. Vinaka and Regards, Andrew Davidson Area General Manager South Pacific
5 out of 5
Recommended
for Everyone
by A verified traveler from New Zealand

Posted Nov 11, 2017
Very friendly staff who took time to remember the kids name. Relaxing and quiet atmosphere with beautiful grounds. Quiet beach with golden sands that barely gets used as the pools are too relaxing. The only negative is the food is expensive but very tasty.
Comment from Hotel Management
Nov 14, 2017 by Andrew Davidson, Hotel Management
Bula Steve, Thank you for sharing your family's holiday experience at the InterContinental Fiji Golf Resort & Spa. We're delighted that you had a fantastic time relaxing with our world-class resort facilities and our friendly service. We look forward to welcoming you back for another relaxing Fiji family getaway soon. Vinaka & Regards, Andrew Davidson Area General Manager South Pacific
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful Hotel, Location & Beach

Posted Oct 31, 2017
My husband and I stayed at the Intercontinental for a long weekend away from the kids. The Intercontinental exceeded all expectations. The staff were so friendly, accomodating & considerate. The rooms were well designed and well appointed. We stayed in an ocean front and the view was beautiful. We have stayed in other, competing brand hotels, and they have felt overrun. The intercontinental had enough beach equipment, activities, pool chairs, staff, etc. The spa was fantastic. We will return for sure with our kids. It was great for either an adult only get away or a holiday with the whole family.
Comment from Hotel Management
Nov 3, 2017 by Andrew Davidson , Hotel Management
Dear Lauren, Vinaka Vakalevu from InterContinental Fiji Golf Resort & Spa. We are thrilled reading that you had a relaxing stay with your husband in our Beachfront view rooms with magnificent views of one of the world's best beaches, Natadola Bay. It was also great to see that you enjoyed our Fijian hospitality and the many resort facilities. We pride ourselves in providing the best services to all our valued guest to ensure that they leave with memories to last a lifetime. We appreciate you sharing your lovely comments and it is our hope to have the opportunity to welcome you back in the near future. Vinaka and Regards, Andrew Davidson Area General Manager South Pacific
5 out of 5
Recommended
for Couples
by A verified traveler from Sunshine Coast, Australia

Lovely 5 star experience

Posted Oct 30, 2017
Pros: The position at Natadola Beach is just fantastic, with beachside access and lagoon access for those who might like it a bit quieter.
Cons: Room cleanliness could be a liittle better. No problems with bathroom or bedroom but some of the fittings were suffering from wear and tear.
We have just spent a lovely week at this resort. What a pleasure, from check-in to check-out everything was fantastic.
4 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Good Resort Hotel

Posted Oct 28, 2017
Pros: Friendly staff Soft white sandy beach Snorkelling 20m from the resort Great modern rooms
Cons: Make sure the correct room keys are given the first time The bar and grill offer very basic dishes at premium prices TV shows/ movies repeat often
Overall I had a really good experience staying at this resort. The staff are friendly, there is plenty to do and surprisingly there were hire cars available onsite. The only issues would be on arrival I was given the incorrect room cards to a honeymoon sweet which I opened the complimentary box of chocolates, the over priced food at the Bar and Grill. The food at the B&G has basic menu items at premium prices, there also wasn't an in-room dining menu and most of the shows and movies on TV are on repeat some repeating on the same day (For those that want to stay in doors). This being said, generally I wouldn't care about the few things I pointed out however if you're going to pay top dollar for a five start resort, your going to expect the best of the best. Apart from that its a great place to relax, enjoy the space, walk along a white sandy beach with crystal clear water, and snorkelling at your fingertips.