Ratings based on 789 Verified Reviews

4.2 out of 5
88% of guests recommend
4.2 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Couples
by A verified traveler from New Zealand

Comfortable, family friendly resort on the beach

Posted Sep 19, 2017
Pros: same as above question
Cons: Special events, which last late into the night, should be held away from the rooms and security should try to keep people from being noisy in hallways
Location: If one has a car, then you can travel to either Nadi or Suva...also Sigatoka. You can visit and eat at other resorts. Bird park nearby.
This was our second time to stay at The Warwick. Both times we have found it a very comfortable resort located on the beach. It is nice to see families, but now that we are two older adults just wanting to "get away" we really appreciated the "adults only" swimming pool and breakfast area. The snorkelling in the beautiful lagoon is great! The breakfast buffet is delicious with huge variety. We were pleased that it was included in the price; not an extra charge like some resorts. There were plenty of daily activities offered. The staff are extremely friendly and helpful. We highly recommend this resort!
Comment from Hotel Management
Sep 21, 2017 by Nicholas , Hotel Management
Bula Vinaka Rita, Thank you for your wonderful review following your stay with us at Warwick Fiji. The pleasure was all ours and we do hope to only improve on this experience when you next stay with us. Until next time... Vinaka & island regards, Nicholas McLennan Rooms Division Manager
2 out of 5
by A verified traveler from Auckland

Fading beauty

Posted Sep 17, 2017
Pros: Aspect of the hotel, facing onto a pleasant beach is second to none. On-site spa is quite good.
Cons: Food needs to go up a coupe of notches. The staff wouldn't make the grade outside of Fiji. The cocktails were strictly "holiday" cocktails.
Location: The hotel is in the middle of nowhere. Transfer from airport about 2 hours on roads laden with unnecessary speed bumps. Long drive to Suva.
This hotel was a disappointment. The rooms are rather faded and old fashioned, although kept very clean. The bed was extremely uncomfortable and felt cheap. The shower was old and dirty looking, with erratic water pressure and temperature. Service throughout was polite but absent-minded, with a lack of attention to detail. One night in the restaurant I had to ask for water three times before it actually arrived - and this happened twice in the same meal. Staff didn't always seem to have the right answers to simple questions, often contradicting each other. It felt like staff were phoning it in, frankly. We were a childless couple, yet seemed to be surrounded by rooms with children in, right next to the kids pool. It would have made much more sense to stick us in the wing near the adult pool. Food was disappointing. The restaurants were only "okay for Fiji", and the buffet dinners were invariably terrible, often not as advertised, and steep at $65 per head. We were rarely asked if we wanted a drink (having to ask), and never once offered a second. It seemed strangely lax. All the bars sold the same drinks, and did not have any character of their own. There's nothing major wrong with this place, but our stay was a series of petty annoyances.
Comment from Hotel Management
Sep 19, 2017 by Nicholas , Hotel Management
Bula Vinaka Colin, Thank you for your honest feedback following your stay with us at Warwick Fiji. We are disappointed to hear that your stay did not live up to your expectations and we hope that if we again have the opportunity to welcome you back that we may only improve and leave you with memories far more befitting. Vinaka & island regards, Nicholas McLennan Rooms Division Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Christchurch

Great family getaway

Posted Sep 17, 2017
Great place to stay with kids. Kids Club ment that we could relax and have some child free time. Kids loved the whole experience. Everyone was so friendly and made our stay really memorable. Snorkelling was very good, saw lots in a safe environment. Lots of activities if you want them, otherwise you can just lounge around with a book in a beautiful setting.
Comment from Hotel Management
Sep 19, 2017 by Nicholas , Hotel Management
Bula Vinaka, Thank you for your most kind review of your recent stay with us. We do hope to again welcome you back to our beautiful resort and location on the Coral Coast. Vinaka & island regards, Nicholas McLennan Rooms Division Manager
4 out of 5
Recommended
for Families
by A verified traveler from Auckland, NZ

Family friendly with lots of activities

Posted Sep 14, 2017
Pros: many photo spots, friendly staff, nicely looked after gardens and beach.
Cons: The diner buffet is a bit average depending on the theme. While all the other restaurants were above the expectation. The mattress was way too soft..
Most of the management staff are very professional with the sense of ownership. I have found marginal % of employees are not as well trained and requires more understanding in servicing side of things. - Despite asking for a check up/replacement, our phone in the room never got looked until we checked out the next day. Which required us to make the long travel down to the reception for any services we needed. The reception staff thanked me for reminding her about the broken phone as I was checking out. This maybe due the different cultural background. - Realised I left a valuable in my room after checking out and requested confirmation as to whether the item is in their lost property dept. Gave a couple of phone calls and an email to give specific location of where the item was left and my contact details. Had no response for 4 days but got a response right after sending another email via their main website which got picked up by the room divisions manager as opposed to the house keeping manager who took down my details initially. He was quick to confirm that the item was found with the photo and has arranged to send it back to me. - I haven't met one staff who was unfriendly/unpleasant to deal with. But some of them seemed to be a little bit stressed out as the hotel was experiencing full occupancy with lots of people in. - We stayed at an ocean view room located on the mid floor with the family pool below. I recommend ground floor for families for ease of access.
Comment from Hotel Management
Sep 16, 2017 by Nicholas , Hotel Management
Bula Vinaka David, Thank you for your honest feedback following your stay with us at Warwick Fiji. It is wonderful to hear that you enjoyed your stay but I must also thank you for bringing to our attention a number areas in which we can improve upon. We do indeed have a great team here at the resort, one which we are nurturing and allowing to grow. We hope that on your next visit you will see further improvements in service areas and the general standard across the resort. Thank you once again and until next time... Vinaka & island regards, Nicholas McLennan Rooms Division Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Great Resort

Posted Sep 6, 2017
Our stay at the warrick was great. the staff are extremely friendly and go out of their way to accommodate you.
Comment from Hotel Management
Sep 8, 2017 by Nicholas , Hotel Management
Bula Vinaka, Thank you for your positive feedback following your stay with us at Warwick Fiji. It is wonderful to hear you enjoyed your stay with us and we look forward to welcoming you back on your next visit to the beautiful Coral Coast and Fiji. Vinaka & island regards, Nicholas McLennan Rooms Division Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from WA Australia

lovely hotel and staff

Posted Sep 5, 2017
Hotel location maybe a bit of a drive from the airport but I think it is worth the extra bit of travel. Staff were fantastic, food was great. Drinks could be a lot cheaper which would attract more people to the bars. Overall this was our first trip to Fiji and the welcome experience means we will definitely be traveling back.
Comment from Hotel Management
Sep 8, 2017 by Nicholas , Hotel Management
Bula Vinaka Derek, Thank you for your positive feedback following your stay with us at Warwick Fiji. It is wonderful to hear you enjoyed your stay with us and for your feedback. For the benefit of readers Fiji has this August increased taxes to 28% for alcoholic beverages which has seen a price increase. We do however continually monitor this and are confident that we are offering value as a resort. We look forward to welcoming you back on your next visit to the beautiful Coral Coast and Fiji. Vinaka & island regards, Nicholas McLennan Rooms Division Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Beautiful hotel on the beach

Posted Aug 27, 2017
Pros: Location
Location: Great location only half hour from Sigatoka and one and half hours from Suva. Would definitely stay here again
Had a great stay and would come back with friends. Would have done more at the hotel if it wasn't raining. Great place for family. The water was so clear in the ocean.
Comment from Hotel Management
Aug 30, 2017 by Nicholas , Hotel Management
Bula Vinaka Maureen, Thank you for your great feedback following your recent stay with us. We look forward to welcoming you back in the near future. Vinaka & island regards, Nicholas McLennan Rooms Division Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne

Great hotel to stay at in Fiji

Posted Aug 25, 2017
The staff are absolutely fantastic, great with the kids and are always friendly and kind. The beds too be more comfortable but overall the room was great. Food was exceptional for the entire duration of our stay. My daughter loved every minute of the stay and had a ball at the kids club. Would recommmend anyone to stay here.
Comment from Hotel Management
Aug 27, 2017 by Nicholas , Hotel Management
Bula Vinaka Matt, Thank you for your amazing feedback following your recent family holiday with us. The credit goes to our amazing team whom look forward to welcoming you back on your next visit to Fiji and the beautiful Coral Coast. Until next time... Vinaka & island regards, Nicholas McLennan Rooms Division Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, Canada

High end feel

Posted Aug 23, 2017
Breakfast buffet was great! Other meals at the restaurants were very good. Very nice views and picturesque. Friendly staff and nice perks.
Comment from Hotel Management
Aug 23, 2017 by Nicholas , Hotel Management
Bula Vinaka, Thank you for your most kind review of your recent holiday with us at Warwick Fiji. The pleasure was all ours and we look forward to welcoming you back to Fiji and the beautiful Coral Coast in the near future. Vinaka & island regards, Nicholas McLennan Rooms Division Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from NSW

A great place to relax

Posted Aug 23, 2017
We loved the resort, especially the snorkelling and location. There's not a lot of culture to see in Fiji and resort tours are more expensive however we'd go to The Warwick again for certain. It's a spacious, clean, friendly and happy place to be. The weather was superb.
Comment from Hotel Management
Aug 25, 2017 by Nicholas , Hotel Management
Bula Vinaka Fiona, Thank you for your most kind review following your stay with us at Warwick Fiji. Please rest assured that we will share your feedback with the team whom I am sure are looking forward to welcoming you back when next visiting Fiji. Vinaka & island regards, Nicholas McLennan Rooms Division Manager