Ratings based on 862 Verified Reviews

3.1 out of 5
57% of guests recommend
3.3 Room cleanliness
3.4 Service & staff
3.2 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Miami, FL

OK FOR WHEN YOU HAVE NO OTHER OPTIONS

Posted Sep 16, 2017
Pros: It had AC and light.
Cons: Building and rooms for guests with pets need to be updated and cleaned.
Location: Great location -- near downtown Coral Gables, which has lots of good restaurants.
We reserved this hotel after hurricane Irma, so I will limit my comments to the one thing that will most likely continue to be the same after the hotel recovers from storm damage. (We were just happy that we were in a place that had power and the air conditioning was working--there was no internet, TV, or phone connection to the reception desk.) We reserved this hotel because it was the only "pet friendly" with rooms available at the time we looked. But what did that mean? It meant they charged a per night fee and an additional non-refundable "deposit fee". So my first question is: if it's non-refundable, why call it a deposit fee? Why not simply say they charge one bigger fee per night? Also, guests with pets are put in rooms in an adjacent building that is not as clean, updated or attractive as the main building. So let me get this straight...people with pets get charged more than other guests and yet put into less-than-average rooms. So how exactly is that pet-friendly? There are other less expensive pet-friendly hotels out there that don't make you feel like you are some kind of undesirable being tolerated only because you paid more. Don't go to Chateaubleau Hotel unless you're really desperate.
2 out of 5
by A verified traveler from jacksonville FL

More dirty on the inside than on the outside

Posted Aug 23, 2017
For a hotel in Miami this place was very disappointing . The room bathroom was dirty and the facilities in general are rundown . Avoid this place if you can
2 out of 5
by A verified traveler

Posted Aug 23, 2017
Shuttle from airport was the only plus this hotel has to offer! Restaurant ok but service slow! In desperate need of a full refurbishment! Toilet didn't flush properly! Sorry have nothing good to say about it!
1 out of 5
by A verified traveler from Philadelphia, PA

Posted Aug 12, 2017
Outdated furntiture. Plumbing issues. No tv. Iron burns on carpet. 1 towel and wash cloth per room. Parking is free.
3 out of 5
by A verified traveler from Orlando

Posted Aug 2, 2017
Too old and dirty, the staff front desk was nice and the electric maintenance was rude ,we called because our room doesn't have any light
3 out of 5
Recommended
for Everyone
by A verified traveler

Very clean room is dated.

Posted Jun 30, 2017
Pros: Location and cleaniliness.
Cons: REPAIR THE HVAC. SO noisy. And replace the curtains that are thread bare.
The outside of the hotel is actually an old motel and looks dated. The gentleman at the desk was very nice when I checked in. My room was very clean but curtains and furniture were dated. My room faced the main street and was INCREDIBLY noisy all night long. The pool area was fine and the water was warm and wonderful! The pool closes at dark. The in-house restaurant was fine and reasonably priced. I did not have breakfast there. The photo on line shows a park setting; that park is actually across the street and not part of the hotel!
3 out of 5
Recommended
for Families
by A verified traveler

Nice for overnight stay.

Posted Jun 29, 2017
Pros: Restaurant connected to lobby with good reasonably price food.
Cons: Hotel needs to be renovated
This hotel is good for an overnight stay. Room was clean but could be renovated
5 out of 5
by Ray

This traveler left a rating score only Posted Jun 16, 2017 on Hotels
4 out of 5
by Synia

This traveler left a rating score only Posted Jun 10, 2017 on Hotels
4 out of 5
by Raissa

This traveler left a rating score only Posted May 24, 2017 on Hotels