Ratings based on 672 Verified Reviews

4.1 out of 5
88% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Las Condes Chile

Nice hotel in Coral Gables

Posted Nov 22, 2017
This is a very nice hotel walking distance from Miracle Mile, and close to Village of Merrick Park for top quality shopping, hop in the trolley at Ponce de Leon (free ride) and in a few minutes you are in this fancy shopping mall.
Comment from Hotel Management
Nov 22, 2017 by General Manager, Hotel Management
Dear Sergio, thank you for being our guest at the Courtyard Miami Coral Gables. We are glad to know you enjoyed your time with us and that our convenient location made it even better. Thanks once more for allowing us to be of service, and we hope to have the pleasure of doing so again on your next trip. Aida Martinez, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 21, 2017
Nice clean room, updated lobby and common areas. Staff is helpful and courteous
Comment from Hotel Management
Nov 21, 2017 by General Manager, Hotel Management
Dear Guest, thank you for being our guest at the Courtyard Miami Coral Gables. We are glad to read you enjoyed your time with us and that our outstanding hospitality made it even better. Thanks once more for allowing us to be of service, and we hope to have the pleasure of doing so again on your next trip. Aida Martinez, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Santiago Chile

Nice hotel in the City Beautiful

Posted Nov 19, 2017
Best location, walkable to the best restaurants in Coral Gables
Comment from Hotel Management
Nov 20, 2017 by General Manager, Hotel Management
Dear Sergio, it was wonderful to read your review. It’s a pleasure knowing that you loved our location being so perfect for your needs. We hope to have the opportunity of welcoming you back soon at Courtyard Miami Coral Gables. Aida Martinez General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Santa Barbara, CA

Clean, friendly, helpful.

Posted Nov 13, 2017
I've stayed in many Courtyard hotels, but this is by far the best. The addition of the Bistro for breakfast and/or dinner - plus bar - made this an outstanding value.
Comment from Hotel Management
Nov 14, 2017 by General Manager, Hotel Management
Dear James, thank you so much for your loyalty towards our brand and for choosing the Courtyard Miami Coral Gables. We are thrilled to read you were overwhelmed not only with our outstanding hospitality and on-site “The Bistro” but also with the value we offer. It was our pleasure hosting you, and we hope to be your first choice every time you visit our area. Aida Martinez, General Manager
3 out of 5
by A verified traveler

Close to Miracle Mile shopping

Posted Nov 10, 2017
Pros: Nice neighborhood, easy access to other areas of the city
Cons: Get a real restaurant and decent room cleaning staff that check to see if all the various items are in fact in place.
Location: Shopping
Nice hotel friendly staff... but a excuse for a 'restaurant' on premises with Starbucks prices. No private business center and computers that kids (grandparents permitted them to play) have banged on the keyboards as toys in the 'bistro' so some of the keys don't work! Printer out of ink for a day. Room service slow and ineffective..
Comment from Hotel Management
Nov 10, 2017 by General Manager, Hotel Management
Dear Tom, thank you for being our guest. It’s nice to know our location was convenient for your trip and that you liked our courteous associates. Having said that, we are sorry we missed meeting some of your expectations. We appreciate your valuable feedback as it will help us to improve our facilities and service levels moving forward. It was good to have you here, and we hope you will give us another chance to provide you with a much better experience. Aida Martinez, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from milan italy

Location

Posted Nov 4, 2017
Best location for reach coral gables and coconut Grove quite close to airport . And 3 minutes by walk from Miracle miles . 5 minutes by car from shopping mall merrick parck
Comment from Hotel Management
Nov 5, 2017 by General Manager, Hotel Management
Dear Dario, we are so glad you enjoyed your visit at Courtyard Miami Coral Gables. It’s a pleasure knowing you loved our location being so perfect for your needs and had a great time being with us. We hope you will stay with us again on your next trip to the Miami/Coral Gables area. Aida Martinez, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient to Miracle Mile

Posted Nov 3, 2017
The staff were very welcoming and helpful throughout our stay. Because we had a young teenage boy, the receptionist upgraded us to a room on the pool level. We had dinner on our first night, and the food was good. Liked the fact that the lobby shop was next to the front desk and was open 24/7 so you could easily pick up snacks and water.
Comment from Hotel Management
Nov 4, 2017 by General Manager, Hotel Management
Dear Guest, we are so glad you enjoyed your stay at Courtyard Miami Coral Gables. It’s a pleasure knowing you loved our hospitality and had a terrific time being with us. We hope to see you again soon. Aida Martinez, General Manager
4 out of 5
Recommended
for Couples
by A verified traveler

Nice hotel. Food ok but ridiculously expensive

Posted Oct 30, 2017
Pros: Location
Location: Fairchild Garden and Miami Bea ch
Pleasant. Broken elevator was annoying. Breakfast was little choice and expensive
Comment from Hotel Management
Oct 30, 2017 by General Manager , Hotel Management
Dear Guest, thank you for being our guest at Courtyard Miami Coral Gables. We are pleased you were overall happy with your stay. That being said, I am sorry for not meeting all of your expectations. We value your feedback as it will help us to improve ourselves. We hope you will choose us again the next time you are in this area. Aida Martinez, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta

Nice hotel in Coral Gables.

Posted Oct 28, 2017
I was able to walk to the shops and restaurants on the Miracle Mile, where I found dinner the evening I stayed. The hotel itself looks like it could use a little updating, but the staff was friendly and very helpful when I couldn't connect to the Internet right away.
Comment from Hotel Management
Oct 29, 2017 by General Manager , Hotel Management
Dear Margarete, thank you for being our guest at Courtyard Miami Coral Gables. We are pleased to know our location was perfect for your needs and that you were impressed with our courteous associates. We value your feedback and have to take a note of it. It was a pleasure having you here, and we hope to welcome you back in the near future. Aida Martinez, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Laredo, TX

Weekend to rest

Posted Oct 24, 2017
Pros: Suite view is spectacular from floor 19.
Cons: Carpets need cleaning.
Location: Location is a few miles from downtown, La Cantera mall, and Six Flags. There are some good restaurants very near. County Line BBQ very near and good.
Hotel staff was friendly. Room service is 24 hrs. Bolo's restaurant offers very good food. You have to the Bolo's burguer ! We stayed almost all day resting.
Comment from Hotel Management
Oct 25, 2017 by General Manager, Hotel Management
Dear Adolfo, Thank you for reviewing your most recent stay with us. We are happy to see you enjoyed our location and all of the businesses nearby. We apologize for failing to provide you with clean carpet during your stay. Our housekeeping department has received your comments and will be working on fixing it. We hope to have the pleasure of accommodating you again in the near future and providing you with a much better stay than your last. Sincerely, Aida Martinez General Manager