Ratings based on 1,004 Verified Reviews

4.4 out of 5
90% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Tampa, Fl

NoT so good.

Posted Jan 17, 2018
Pros: It was a nice looking hotel
Cons: That is really no my business. The only improvement I would make is, pick a different hotel.
Location: Great location and many thing to do near by.
Heater was not working in the room, it was 65 degrees in the room all night long. The bathroom has the door opening in, you have to go around the door or close it to get to the toilet. Stay for two nights, the room was never made. The parking was like paying for a motel room for your car.
Comment from Hotel Management
Jan 19, 2018 by Hyatt Regency Coral Gables, Hotel Management
Greetings Henry, Thank you for sharing your experience with us. We value your feedback, as it allows us to focus on areas that need improvement. We are sorry to learn about your recent visit with us. We will share your comments with our Leadership Team. Once more, thank you for your review. Warm Regards, Hyatt Regency Coral Gables
5 out of 5
Recommended
for Everyone
by A verified traveler from Fort Lauderdale

Great business and pleasure experience

Posted Jan 10, 2018
Highly recommended, this hotel is perfectly located in the heart of Coral Gables; surrounded by great shopping, bars and restaurants. It’s charming and stylish, with comfortable and spas IOU’s rooms. The staff is the best, always atendive and welcoming. Great choose!
Comment from Hotel Management
Jan 10, 2018 by Hyatt Regency Coral Gables, Hotel Management
Greetings Tania, Thank you for your 5-star review! We are happy to learn about your recent visit with us. We appreciate you sharing your wonderful comments and we can't wait to have the pleasure of welcoming you back again! All the best, Hyatt Regency Coral Gables
5 out of 5
Recommended
for Everyone
by A verified traveler from Michigann

winter escape

Posted Jan 7, 2018
Very nice accommodations. Within walking distance to restaurants, shopping.
Comment from Hotel Management
Jan 8, 2018 by Hyatt Regency Coral Gables, Hotel Management
Greetings Michael, Thank you for being our guest and for sharing your recent visit with us. We are happy that you enjoyed your stay with us. We can't wait to have the pleasure of welcoming you back again! All the best, Hyatt Regency Coral Gables
4 out of 5
Recommended
for Everyone
by A verified traveler from Puerto Rico

Centric and quiet at the same time.

Posted Jan 3, 2018
Pros: Easy and comfortable.
Cons: More vacuum cleaning in rugs and curtains.
Location: Lots of places to walk around if you already experienced Miami Beach or Coconut Grove.
Nice place to stay if you don't mind being away from the beach. Great places to eat and shop very near and Coral Gables is so great to walk around.
Comment from Hotel Management
Jan 4, 2018 by Hyatt Regency Coral Gables, Hotel Management
Greetings, Thank you for your review. We are happy that you felt comfortable during your stay with us. We pride ourselves on ensuring all of our guests leave happy and we are thrilled that this was your experience. Also, we value guest feedback as we can focus on areas that need improvement. We will share your comments with our Housekeeping Department. Thank you once again for sharing your recent visit with us and we can't wait to have the pleasure of welcoming you back again! All the best, Hyatt Regency Coral Gables
4 out of 5
by A verified traveler from New Jersey

comfortable hotel , close to restaurants

Posted Dec 31, 2017
Pros: Location and helpful staff
Cons: Needs some updating
Location: excellent
Pleasant stay could walk to Miracle Mile and restaurants
Comment from Hotel Management
Jan 2, 2018 by Hyatt Regency Coral Gables, Hotel Management
Greetings Laura, Thank you for your review and additional feedback. We are thrilled that you enjoyed your stay and were able to explore the area. We can't wait to have the pleasure of welcoming you back again! All the best, Hyatt Regency Coral Gables
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 25, 2017
Was good, I would like a bar near to pool, because it would have been very comfortable.
Comment from Hotel Management
Dec 27, 2017 by Hyatt Regency Coral Gables, Hotel Management
Greetings, Thank you for sharing your experience with us. We hope to have the pleasure of welcoming you back again! Warm Regards, Hyatt Regency Coral Gables
5 out of 5
Recommended
for Everyone
by A verified traveler from Edmonton, Alberta, Canada

exceptional experience

Posted Dec 25, 2017
The hotel is well appointed and the location is great (three short blocks from Miracle Mile). The physical attributes, while excellent, pale compared to the service and the staff. They were so fabulous to our family at a very difficult time (my nephew was in the Nicklaus Children's Hospital just before Christmas). They bent over backwards to make things as easy as possible and accommodated all kinds of extraordinary requests. They went above and beyond in every way. I won't stay anywhere else in Miami.
Comment from Hotel Management
Dec 27, 2017 by Hyatt Regency Coral Gables, Hotel Management
Greetings Suzanne, Thank you for sharing your experience with us. We wish your nephew a speedy recovery and hope you had a wonderful Christmas visiting him and reconnecting with family. We are thrilled that you enjoyed your time with us and we are happy that our Hyatt Regency Coral Gables team made you feel comfortable during a difficult time. We can't wait to welcome you back again! All the best, Hyatt Regency Coral Gables
4 out of 5
Recommended
for Everyone
by A verified traveler from Sanford, FL

It was ok

Posted Dec 22, 2017
Pros: Location and big spaces
Cons: Early housekeeping
This is the second time I stayed in this hotel. I like the location and the facilities. But they cleaned up the rooms very late, during the afternoon. I think the price of the rooms should be less, it does not include breakfast.
Comment from Hotel Management
Dec 27, 2017 by Hyatt Regency Coral Gables, Hotel Management
Greetings, We value feedback as it allows us to improve the overall guest experience. We appreciate you sharing your comments. We are happy that you enjoyed our location and amenities. We can't wait to have the pleasure of welcoming you back again! All the best, Hyatt Regency Coral Gables
5 out of 5
Recommended
for Everyone
by A verified traveler from NH

Very nice hotel

Posted Dec 22, 2017
Pros: Location and facility.
Cons: Really nothing.
Location: Close to shops, restaurants, and the airport.
We stayed here on out last day in Florida. This place is awesome. We kind of felt out of place because it is upscale. Restaurant/bar was great although pricey. Great view of Miami and just a few minutes from the airport.
Comment from Hotel Management
Dec 22, 2017 by Hyatt Regency Coral Gables, Hotel Management
Greetings Mike, Thank you for your review! We appreciate you sharing your experience with us. We can't wait to have the pleasure of welcoming you back again! All the best, Hyatt Regency Coral Gables
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 20, 2017
Excellent hotel with great location. Love it. There are many things to do near the hotel. The staff is very nice and the hotel is beautiful.
Comment from Hotel Management
Dec 21, 2017 by Hyatt Regency Coral Gables, Hotel Management
Greetings, Thank you for your review. We are thrilled that you enjoyed your stay with us. We can't wait to have the pleasure of welcoming you back again! All the best, Hyatt Regency Coral Gables