Exterior

Reviews of Fort Lauderdale Marriott Coral Springs Hotel & Convention Center

4 out of 5

Reviews

8.4

Very Good

Rating 10 - Excellent. 535 out of 1005 reviews" "
Rating 8 - Good. 262 out of 1005 reviews" "
Rating 6 - Okay. 107 out of 1005 reviews" "
Rating 4 - Poor. 63 out of 1005 reviews" "
Rating 2 - Terrible. 38 out of 1005 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Patrick

Traveled with family
They were version the room and when we checked into our room we were told it was Expedias fault and not the Marriott’s. The front desk person was extremely rude and condescending. Would never try and book this hotel again.
Stayed 1 night in Mar 2024
Response from GM on Mar 25, 2024
Dear Patrick, Providing the highest level of hospitality is our number one priority and I sincerely apologize for falling short of meeting your expectations. We have a dedicated staff who normally receive high marks for service, so I regret that we fell short and for your overall poor impression. I appreciate your feedback as it allows us to positively impact future guest experiences. We hope to see you again. Sincerely, Mark Cherry, GM

6/10 Okay

Dairo

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The tv doesn’t work and the bathroom was dirty, floor in the bedroom was dirty
Stayed 1 night in Mar 2024
Response from GM on Mar 18, 2024
Dear Dairo, We are sincerely sorry that your accommodations were not well prepared upon your arrival and for our cleanliness oversights. We aim to exceed our guests’ expectations in every facet, so I sincerely apologize that we did not reach our goal. We hope to welcome you again for a WOW experience should your travels bring you back to our area. Thank you for your review. Sincerely, Mark Cherry, GM

8/10 Good

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
I would not have a problem staying here again, it's just that for a Marriott property, I didn't feel it hit the mark. Our room was super clean, staff was friendly. But I was there for a meeting and the bathrooms only had one sink working for all the women sharing the bathroom and needing to get in one to wash our hands. The food service was slow and just not the best. If I were visiting the area, I would have no problem staying a long weekend here. For a meeting, it was not my usual experience for a Marriott Property.
Stayed 3 nights in Mar 2024
Response from GM on Mar 13, 2024
Dear Dana, We always appreciate it when our guests express their willingness to stay with us again. Thank you for sharing your feedback with us and pointing out the areas where we can do better. We are committed to providing the best possible experience to our guests, and your valuable feedback helps us do exactly that. We hope to welcome you back soon for another nice stay at our hotel. Best, Mark Cherry GM

6/10 Okay

Michelle

Stayed 2 nights in Mar 2024
Response from GM on Mar 24, 2024
Dear Michelle, Thank you for choosing to stay with us and for your time in reviewing our hotel. We value your business and hope to have the opportunity to provide a future stay that is exceptional in every way. It was a pleasure to host you, and we look forward to welcoming you again soon. Sincerely, Mark Cherry GM

4/10 Poor

Rayann

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very noisy
Stayed 1 night in Feb 2024
Response from GM on Feb 26, 2024
Dear Rayann, We apologize that noise pollution interrupted the comfort of your stay. We value your patronage and regret that you did not have a pleasant experience. Thank you for choosing our hotel while visiting the area and we hope to have the chance to welcome you back soon for a more enjoyable stay. Sincerely, Mark Cherry GM

10/10 Excellent

Harrynauth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024
Response from GM on Feb 28, 2024
Dear Harrynauth, It was kind of you to take the time to review our hotel. I’m glad you enjoyed your visit. We appreciate your choosing us and hope to host you again. Best, Mark Cherry GM

10/10 Excellent

Gary, Cave Creek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2024
Response from GM on Feb 22, 2024
Dear Gary, It was our pleasure hosting you, and we look forward to a return visit. Thank you for choosing us. Best, Mark Cherry GM

10/10 Excellent

Shevonne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my one night stay very clean and staff was welcoming
Stayed 1 night in Feb 2024
Response from GM on Feb 13, 2024
Dear Shevonne, Offering clean accommodations and welcoming service are core goals of the staff so it is great to hear that we delivered. Your feedback is very much appreciated. Thank you for staying at our hotel and please come see us again. Best, Mark Cherry GM

10/10 Excellent

Lara

Stayed 1 night in Feb 2024
Response from GM on Mar 21, 2024
Dear Lara, We are delighted that your stay was nothing short of exceptional. Until next time! Best, Mark Cherry, GM

10/10 Excellent

Eitan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from GM on Feb 13, 2024
Dear Eitan, It’s fantastic to know you enjoyed your stay. Thank you for your time in sharing your 5/5 review and we hope to see you again. Best, Mark Cherry GM

10/10 Excellent

Charles

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Jan 2024
Response from GM on Feb 5, 2024
Dear Charles, We are thrilled to have met your expectations and can't thank you enough for staying with us. The compliments of your review are always welcome, but the best compliment would be a return stay. We hope to see you again! Best, Mark Cherry GM

10/10 Excellent

Charles

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome Hotel and great customer service
Stayed 2 nights in Jan 2024
Response from GM on Feb 3, 2024
Dear Charles,It’s nice to hear from you. I am delighted that our warm hospitality made for an enjoyable experience. We hope to welcome you again.Best,Mark CherryGeneral Manager

10/10 Excellent

Rommel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it’s good hotel , in all seasons
Stayed 2 nights in Jan 2024
Response from GM on Feb 1, 2024
Dear Rommel, We appreciate your high recommendation and welcome you to settle in again anytime. Best, Mark Cherry GM

10/10 Excellent

Claude, CORAL SPRINGS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay there again in my next visit
Stayed 1 night in Jan 2024
Response from GM on Jan 26, 2024
Dear Claude, We are humbled to know you would choose us again! Thank you so much for your patronage and for your time reviewing our hotel. We hope you will find a reason to visit again soon.Best, Mark Cherry GM

10/10 Excellent

Claude, CORAL SPRINGS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place in Coral Springs
Stayed 2 nights in Jan 2024
Response from GM on Jan 26, 2024
Dear Claude, Thank you for being our valued guest and for your generous review! It was a pleasure to host you, and we can’t wait to welcome you again.Best, Mark Cherry GM

10/10 Excellent

Claude, CORAL SPRINGS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay there every time I come to Coral Springs This is the only nice hotel there
Stayed 1 night in Jan 2024
Response from GM on Jan 26, 2024
Dear Claude, Thank you for taking the time to share your review. We are delighted to know you enjoyed your stay! On behalf of the entire team, thank you for choosing us, and please visit again soon. Best, Mark Cherry GM

10/10 Excellent

Lediner

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from GM on Jan 23, 2024
Dear Lediner, It was our pleasure hosting you, and we look forward to a return visit. Thank you for choosing us. Best, Mark Cherry General Manager

10/10 Excellent

hamler

Stayed 1 night in Jan 2024
Response from GM on Jan 23, 2024
Dear hamler, Thank you for informing us that you had a pleasant experience during your visit. We value your business and appreciate your patronage. Best, Mark Cherry General Manager

10/10 Excellent

Gustavo

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Management on Jan 9, 2024
On behalf of the entire hotel team, I want to thank you for sharing your feedback.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Kellon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Alexis

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Overall, clean and upgraded hotel. Front desk staff not super friendly. Charged for almost everything. Daily parking fee even when lot is not full. $18 daily breakfast is expensive for a 6 day stay.
Stayed 4 nights in Dec 2023
Response from GM on Dec 28, 2023
Dear Alexis,While I am glad that your stay was okay overall, I regret that we didn't provide a WOW experience. Our goal is to exceed our guests' expectations, and I am sorry we fell short. Thank you for sharing your detailed review. We thrive on feedback and count on our guests to help us focus our efforts on areas that need improvement. We hope to see you back for an even better stay in the future.Sincerely,Mark CherryGeneral Manager

10/10 Excellent

Jeff

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What can I say, this Marriott was beautiful, clean and super friendly staff. I would definitely recommend this location for your visit when you are in the Coral Springs area of Florida.
Stayed 4 nights in Dec 2023
Response from GM on Dec 27, 2023
Dear Jeff,We are happy to hear from you and glad to know your stay was pleasant. We appreciate you taking the time to share your experience. Your recommendation serves as encouragement to our associates, who genuinely care about providing each guest with an enjoyable stay. We look forward to a return visit.Best,Mark CherryGeneral Manager

10/10 Excellent

Laura

Stayed 1 night in Dec 2023
Response from GM on Feb 1, 2024
Dear Laura, We are thrilled you enjoyed your stay! Thank you for the review, and please visit us again. Best, Mark Cherry GM

8/10 Good

Jessie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Feedback on my stay
The restaurant staff was incredible. Chef Nicole was excellent! Sweet! Funny! Debra was fun, kind, checked in us often. The stay was overall terrific. My only complaint their pillows are too soft.
Stayed 1 night in Dec 2023
Response from GM on Dec 25, 2023
Dear Jessie,Thank you for taking the time to share your kind and informative review. We're happy to know you came away largely satisfied with your experience and we're pleased to have your commendation. We look forward to welcoming you back for another pleasurable stay soon.Best,Mark CherryGeneral Manager

10/10 Excellent

Janice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023
Response from GM on Dec 28, 2023
Dear Janice,Thank you for rewarding us with a 10 out of 10 review. We value your feedback and hope to welcome you again soon. Thank you for choosing our hotel. Best,Mark CherryGeneral Manager

10/10 Excellent

Mabricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
My favorite hotel in Coral Springs
Stayed 2 nights in Dec 2023
Response from GM on Dec 14, 2023
Dear Mabricio,This is what we LOVE to hear; thanks for making our day! It was a pleasure to host you; we hope you will find a reason to visit again soon.Best,Mark CherryGeneral Manager

6/10 Okay

Claude, CORAL SPRINGS

Stayed 4 nights in Dec 2023
Response from GM on Feb 1, 2024
Dear Claude, I apologize for any inconvenience caused during your stay. Thank you for your review and we hope to provide you with a better experience in the future. Sincerely, Mark Cherry GM

10/10 Excellent

JOANNE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice and quaint place to stay in.
Stayed 1 night in Dec 2023
Response from GM on Dec 11, 2023
Dear JOANNE,Thank you, thank you, thank you! I can't thank you enough for your business and this great review. We are thrilled to have exceeded your expectations and look forward to serving you again.Best,Mark CherryGeneral Manager

10/10 Excellent

Zakiya

Stayed 1 night in Dec 2023

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
This is a very nice hotel. However, they do charge for everything (internet, parking, breakfast).
Stayed 3 nights in Nov 2023
Response from GM on Dec 7, 2023
Dear Anonymous,We are so glad that you enjoyed your stay with us. We do provide free internet to Bonvoy members for qualifying stays; it's free to join. We appreciate your feedback and hope to host you again.Best,Mark CherryGeneral Manager

8/10 Good

Vania

Stayed 1 night in Dec 2023

8/10 Good

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Tabitha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Susan

Traveled with family
The property is overpriced for what it has to offer. I also think a charge for overnight parking is unnecessary, it’s a big parking lot and no other close by businesses.
Stayed 2 nights in Nov 2023
Response from GM on Dec 5, 2023
Dear Susan,We appreciated having you as our guest; I am sincerely sorry you did not find us to be a good value. We aim to exceed guests' expectations, so I regret we disappointed you. Thank you for taking the time to share your review. We would love another opportunity to impress you on a future stay.Sincerely,Mark CherryGeneral Manager

4/10 Poor

Patricia

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Hotel was dirty upon enter. Carpet was not cleaned in months if not more than a year. Restaurant was filthy. “Dog friendly”, but not “people friendly”. Large dog woke us up at 6 AM. Last time we stayed here, we said never again, but so convenient for us, we tried again. Never again!!!
Stayed 1 night in Nov 2023
Response from GM on Nov 25, 2023
Dear Patricia,Please accept my apology for the challenges you encountered during your stay. Our utmost priority is to offer our guests comfortable accommodations and an exceptional experience all around, so I regret that we fell short of both your expectations and our own standards. Your feedback is valuable, and we will thoroughly review it as a team to implement necessary measures that ensure consistent excellence, which is the signature of our Fort Lauderdale Marriott Coral Springs. Thank you again for sharing your thoughts with us, and we sincerely hope for another opportunity to deliver a stay that truly reflects our dedication to your satisfaction.Sincerely,Mark CherryGeneral Manager

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, great customer service and friendly staff. Nice area, convenient to restaurants and stores and close to the highway! Will recommend and will stay here again.
Stayed 1 night in Nov 2023
Response from GM on Nov 24, 2023
Dear Laura,Thank you for sharing your experience with us and with other travelers! It is wonderful to hear of the comfort and convenience you experienced at our Fort Lauderdale Marriott Coral Springs. On behalf of our entire team, it was a pleasure to host you; we hope you will find a reason to visit again soon.Best,Mark CherryGeneral Manager

10/10 Excellent

TERRELL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023

10/10 Excellent

NELSON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from GM on Nov 30, 2023
Dear Nelson,It’s wonderful to know you enjoyed your stay. Thank you for your time in sharing a review and we hope to see you again.Best,Mark CherryGeneral Manager

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great
Stayed 1 night in Nov 2023
Response from GM on Nov 30, 2023
Dear Julio,We are thrilled you had a perfect stay! Thank you for the review, and please visit us again.Best,Mark CherryGeneral Manager

2/10 Terrible

Jessica

Liked: Staff & service
Disliked: Cleanliness
Don’t stay
Tv wasn’t working, called maintenance front desk person gave me attitude because I called to check what time maintenance would arrive. Housekeeping did not come in my room until 4pm and that’s after calling several times. When they arrived they asked if they have to fix mad bed as well. Bathroom was not up to part mainly tub area
Stayed 1 night in Nov 2023
Response from GM on Nov 21, 2023
Dear Jessica,Thank you for taking the time to share your feedback and for being our valued guest. Normally our staff does a terrific job of responding to our guests’ needs, and in your case, that did not happen. We value your comments and will use them to ensure we are more consistent in our service levels. It would be our pleasure to have you back and leave you with a more favorable impression. Thank you for staying with us.Sincerely,Mark CherryGeneral Manager

8/10 Good

Michael, Livingston

Traveled with group
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
.
Stayed 4 nights in Nov 2023
Response from GM on Nov 21, 2023
Dear Michael,We're happy to hear from you! Thank you for taking the time to share your kind review of your recent experience at our hotel. We look forward to being your hotel of choice when in the area.Best,Mark CherryGeneral Manager

10/10 Excellent

Melanie

Stayed 1 night in Nov 2023
Response from GM on Nov 21, 2023
Dear Melanie,Thank you for rewarding us with a 5 out of 5 review. We value your feedback and hope to welcome you again soon. Thank you for choosing our hotel. Best,Mark CherryGeneral Manager

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very nice, clean & the bed/pillows were super comfortable! I would definitely come here again.
Stayed 1 night in Oct 2023
Response from GM on Nov 20, 2023
Dear Nancy,Our favorite compliment, by far, is that guests plan to return to our hotel. I am thrilled you enjoyed your stay enough to share this great review. On behalf of the entire staff, thank you for your business, and please come back soon.Best,Mark CherryGeneral Manager

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from GM on Nov 21, 2023
Dear Paul,We appreciate your review and recommendation. I'm delighted to know you found your stay to be top-notch. Please find a reason to visit us again soon. Best,Mark CherryGeneral Manager

10/10 Excellent

cynthia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from GM on Nov 21, 2023
Dear cynthia,While you did not share why your experience was 10/10 worthy, we are thrilled it was! Thank you for your generous review and we hope to host you again soon. Sincerely,Mark CherryGeneral Manager

10/10 Excellent

Hellen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from GM on Nov 21, 2023
Dear Hellen,Your 10/10 review lets us know the efforts across all departments are being noticed. We are humbled by your recognition and hope to be your hotel of choice. Thank you for the feedback and we hope to welcome you on a return trip. Best,Mark CherryGeneral Manager

10/10 Excellent

Ashley E.

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff at the hotel were so kind and helpful. And the gentleman who made my amazing omelette made my morning with his kindness.
Stayed 3 nights in Nov 2023
Response from GM on Nov 7, 2023
Dear Ashley E.,We are grateful for your kind rating. It thrills us to know that our team had a positive impact on your stay. It was a pleasure to have you as a guest, and we look forward to welcoming you back.Best,Mark CherryGeneral Manager

2/10 Terrible

Ujwal

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked with breakfast but i didn’t get that, as per them you didn’t have that so i lost that amount , very unhappy
Stayed 1 night in Oct 2023
Response from GM on Nov 1, 2023
Dear Ujwal,Thank you for your review. We strive to meet every facet of the guest experience, so I regret that we let you down. We appreciate you choosing our hotel and we hope to welcome you again. Sincerely,Mark CherryGeneral Manager

10/10 Excellent

JENNIFER MICHELLE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great
Stayed 4 nights in Oct 2023
Response from GM on Oct 23, 2023
Dear JENNIFER MICHELLE,It is wonderful to hear that you enjoyed your stay and the level of service we provide. Thank you for staying with us and leaving us feedback. Please visit us again soon!Best,Mark CherryGeneral Manager

10/10 Excellent

Marci-Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from GM on Oct 25, 2023
Dear Marci-Ann,We are incredibly grateful that you took the time to leave us a great review! We take pride in knowing our guests are happy. Thank you for staying with us.Best,Mark CherryGeneral Manager