In-room safe, iron/ironing board, cribs/infant beds, rollaway beds

Reviews of Baymont by Wyndham London KY

2.5 out of 5
Baymont by Wyndham London KY
2075 Hwy 192, London, KY

Reviews

8.2

Very Good

Rating 10 - Excellent. 447 out of 1012 reviews" "
Rating 8 - Good. 302 out of 1012 reviews" "
Rating 6 - Okay. 160 out of 1012 reviews" "
Rating 4 - Poor. 72 out of 1012 reviews" "
Rating 2 - Terrible. 31 out of 1012 reviews" "

8.2/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Maxine-Kent

Unusual way to get to the room.
Stayed 2 nights in Mar 2024

8/10 Good

Dave

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Thomas, Crawfordsville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little hard for GPS to find, but nice place to stay
Stayed 1 night in Mar 2024

10/10 Excellent

Laura

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with this hotel!! Definitely would recommend
Stayed 1 night in Mar 2024
Response from Bry on Mar 22, 2024
Thank you for your review! We are pleased to hear you loved your stay. We hope to see you again! Safe travels.

6/10 Okay

Timothy

Traveled with family
Liked: Cleanliness, staff & service, amenities
The building shows its age through wear and tear. We got a clean room for two nights with breakfast provided for a good price.
Stayed 2 nights in Mar 2024
Response from Bry on Mar 21, 2024
We are making renovations as we can, we are pleased to hear your room was clean! Thank you for the review! Safe travels.

6/10 Okay

angie

Traveled with partner
I was hoping that there would be more dining options in the area.
Stayed 1 night in Mar 2024
Response from Bry on Mar 19, 2024
Thank you for the review. We are currently looking into updating our choices.

10/10 Excellent

Grace

Traveled with partner
Beds were very comfortable Room was nice and clean
Stayed 1 night in Mar 2024
Response from Bry on Mar 19, 2024
Thank you for your review. We are pleased to hear you loved your stay. Come back soon! Safe travels

10/10 Excellent

Kevin D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personel very dedicated to customer satisifaction, and quality of visit.. I recommend..
Stayed 1 night in Mar 2024
Response from Bry on Mar 21, 2024
Thank you for your review! Safe travels!

6/10 Okay

Robert, Port Perry

Traveled with partner
Liked: Cleanliness, staff & service
A lot of highway noise.
Stayed 1 night in Mar 2024
Response from Bry on Mar 9, 2024
We are sorry to hear about the difficulties of the noise of the traffic, but other than that we hoped you liked your stay with us. We hoped to see you again. Safe travels!

6/10 Okay

Jason

Stayed 1 night in Mar 2024

10/10 Excellent

Kevin D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful employees..
Stayed 1 night in Mar 2024
Response from Bry on Mar 8, 2024
We are please to hear our employees are meeting your requirements! We hope to see you again! Safe travels!

10/10 Excellent

Kevin D

Stayed 1 night in Mar 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Bry on Mar 5, 2024
Thank you for your review! We are pleased to hear you liked your stay! We hope to see you again! Safe travels!

8/10 Good

valerie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this was a very easy access off the highway which we wanted. we stayed on a trip south to florida and we have stayed here before. room was lovely and clean. only fallback and not the hotels fault but it was very noisy all night with trucks going by. perhaps the back of the hotel rooms are better will ask next time I go
Stayed 1 night in Mar 2024
Response from Bry on Mar 5, 2024
We are pleased to hear you keeping choosing to stay with us, next time we will work on getting you out of the noise of traffic! Thank you for the review. Safe travels.

6/10 Okay

Anthony

Business traveler
Liked: Amenities
Not exactly what I was expecting, the pictures of the room was better looking than the room in person. The sink drainage was slow as well as the shower
Stayed 1 night in Mar 2024
Response from Bry on Mar 5, 2024
If you could email us the concerns you had of the room you stayed in, we can get to fixing any dislikes you had for future stays. We are sorry to hear so many difficulties. Safe travels.

10/10 Excellent

Diane

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for us and our pup.
Stayed 1 night in Mar 2024
Response from Bry on Mar 3, 2024
Thank you for your review! We are pleased to hear we could accommodate to your needs! We hope to see you again. Safe travels!

10/10 Excellent

Kevin D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely helpful and curtious employees
Stayed 2 nights in Feb 2024
Response from Bry on Mar 3, 2024
Thank you for the review! We are pleased to hear our employees are going above and beyond to help you! Safe travels!

10/10 Excellent

John

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place for a good price, near the freeway.
Stayed 1 night in Feb 2024
Response from Bry on Mar 3, 2024
Thank you for your review! We are pleased to hear you liked your stay! Safe travels!

8/10 Good

Glen

Traveled with partner
Liked: Staff & service
Beds were comfortable. Breakfast was OK…hot food too processed…coffee was tasteless.
Stayed 1 night in Feb 2024
Response from Bry on Mar 3, 2024
Thank you for your review, we will take you concerns into consideration! Safe travels!

10/10 Excellent

Mary

Traveled with partner
Liked: Amenities
Clean and quiet
Stayed 1 night in Feb 2024
Response from Bry on Mar 3, 2024
Thank you for you review. We are pleased to here your experience here was excellent! We hope to see you again in the future! Safe travels!

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service
Entering the property can be unsafe as there in no traffic light and the turn off is in a very busy throughfare.
Stayed 2 nights in Feb 2024
Response from Bry on Mar 3, 2024
We are extremely sorry to hear about your difficulty getting to our hotel. They are currently working on fixing the roads. We do hope you liked your experience here, safe travels.

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good value
Stayed 2 nights in Jan 2024
Response from Bry on Mar 3, 2024
Thank you for your review! We are pleased to hear you liked your stay.

10/10 Excellent

Rochelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is excellent and helpful.
Stayed 1 night in Feb 2024
Response from Bry on Feb 23, 2024
We are pleased to hear you liked your stay. It is good to hear our staff was very helpful and contributed to your stay. We hope to see you again, safe travels.

10/10 Excellent

Rodney

Stayed 2 nights in Feb 2024
Response from Bry on Mar 21, 2024
Thank you for the review! Safe travels!

10/10 Excellent

Shelly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So clean!!
Stayed 1 night in Feb 2024
Response from Bry on Feb 21, 2024
Pleased to hear you loved your stay, thank you for letting us know that our employees are keeping every thing nice and clean! We hope to see you again. Safe travels!

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Bry on Feb 17, 2024
We are pleased to hear you loved your stay! We hope to see you again in the future!

8/10 Good

t

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was amazing and helpful.
Stayed 1 night in Feb 2024
Response from Sarah on Feb 15, 2024
Thanks for the review. Safe travels!

10/10 Excellent

Jared

Stayed 1 night in Feb 2024
Response from Bry on Mar 21, 2024
Thank you for the review! Safe travels!

10/10 Excellent

Jim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Feb 2024
Response from Sarah on Feb 15, 2024
Thanks for the rating!

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Sarah on Feb 15, 2024
Thanks for the rating!

10/10 Excellent

Brenda, New Boston

Comfortable bed, clean and friendly staff.
Stayed 1 night in Feb 2024
Response from Sarah on Feb 6, 2024
Thank you for your rating and review. We're glad you enjoyed your stay. Safe Travels!

8/10 Good

Jason

Business traveler, Traveled with partner, Traveled with family
Liked: Staff & service, amenities
Place was nice but it was super dusty in the rooms. You could see it on the walls and ceiling
Stayed 1 night in Jan 2024
Response from Sarah on Feb 6, 2024
Thank you for sharing your experience. It's important for hotels to maintain cleanliness to ensure a comfortable stay for guests. These issues will be addressed with the housekeeping department.

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay.
Stayed 1 night in Jan 2024
Response from Sarah on Feb 1, 2024
Thanks for the review! Safe Travels!

10/10 Excellent

Peggy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Jan 2024
Response from Sarah on Jan 31, 2024
Thank you for your rating and review!

6/10 Okay

Rob

Traveled with partner
Liked: Cleanliness, staff & service
For the price it was good. Clean and quiet, however building is dated, breakfast is what you should expect for the price
Stayed 1 night in Jan 2024
Response from Sarah on Jan 26, 2024
Thank you for sharing your feedback. It's great to hear that, despite the dated building and basic breakfast, you found the hotel to be clean, quiet, and reasonably priced. Your comments provide valuable information for other travelers looking for accommodations within a certain budget.

6/10 Okay

Kristina

Business traveler, Traveled with partner
Very loud road noise and the hardest most uncomfortable bed ever slept in
Stayed 1 night in Jan 2024
Response from Sarah on Jan 25, 2024
I'm sorry to hear that your stay was negatively impacted by loud road noise and an uncomfortable bed. These factors can significantly affect the quality of rest during a hotel stay. I hope your future stays are more comfortable and that you have a positive experience. If there's anything specific you would like assistance with or advice on, feel free to let me know.

8/10 Good

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities
The room could have been cleaner and there were stains on the sheets. However the bed was super comfortable and I slept well.
Stayed 1 night in Jan 2024
Response from Sarah on Jan 24, 2024
I'm sorry to hear about the cleanliness issues. This information will be passed on to the housekeeping department. However, It's good to know that you found the bed comfortable.

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Sarah on Jan 17, 2024
Thank you for the rating!

10/10 Excellent

JOHN, HAOOLAND

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent eligible and quick
Stayed 1 night in Jan 2024
Response from Manager on Jan 12, 2024
We are pleased to hear you liked your stay and our staff accommodated to your liking! We hope to see you in the future! Thank you!

8/10 Good

Luis

Stayed 2 nights in Jan 2024
Response from Sarah on Jan 17, 2024
Thank you for the rating!

10/10 Excellent

Dave

Little touches - cookies for people and our dog. Water bottles with our names
Stayed 1 night in Jan 2024
Response from Manager on Jan 11, 2024
Thank you for taking the time to write a review! We are pleased to hear that you liked our treats. We hope to see you again.

8/10 Good

Paul

Liked: Amenities
Liked price,
Stayed 1 night in Jan 2024
Response from Manager on Jan 11, 2024
Thank you for the 4 out of 5 review! We are happy to hear you like our prices. We do what we can to satisfy our customers the best we can.

6/10 Okay

Ben

Liked: Staff & service
Disliked: Property conditions & facilities
Ok experience
Stayed 1 night in Dec 2023
Response from Manager on Jan 11, 2024
We are sorry to hear you had an Ok experience, we are trying to improve things everyday.

6/10 Okay

Heather McTavish

Traveled with pets, Traveled with family
Disliked: Amenities, property conditions & facilities
Convenient off the highway but not a good location. Room and exterior were quite dirty and it was loud.
Stayed 1 night in Dec 2023
Response from Manager on Jan 11, 2024
Thank you for informing us about the situations we need to fix. We are sorry to hear you did not have a pleasant time here, we will do our best to make some changes for future stays. We hope you have blessed day.

8/10 Good

gary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast very bad, free dose not make it eatable !
Stayed 1 night in Jan 2024
Response from Manager on Jan 11, 2024
We are sorry you had a bad breakfast experience, we are trying to improve our menu. This feedback helps make decisions on what we need to do to fix a better experience.

6/10 Okay

Masood

Traveled with family
The breakfast was awful bread or bagels were I think from the last week you can’t chew them even after toasting them no choice for vegetarians no name sign on anything. We thought that in the slow cooker it an oatmeal but it was some meat thing which we never saw before. They should seriously consider making it better
Stayed 1 night in Dec 2023
Response from Sarah on Jan 4, 2024
We apologize for your disappointing experience with the breakfast.

8/10 Good

Aida

Traveled with family
Liked: Amenities
It is a little old but it was nice for 1 night! Great breakfast!
Stayed 1 night in Dec 2023
Response from Sarah on Jan 4, 2024
Thank you for your review and rating!

8/10 Good

Kenneth

Stayed 1 night in Dec 2023
Response from Sarah on Jan 4, 2024
Thanks for the rating!

8/10 Good

Thomas

Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
We've stayed here on numerous occasions, the last being in April. We had a room inside. Today we had an outside room on the ground floor. The place looks so run down it looks dirty. The furniture, paint, baseboards, even the shampoo was only a part container. I am not happy with this room, not sure if we would come back. Very disappointed.
Stayed 1 night in Dec 2023
Response from Sarah on Dec 22, 2023
I'm sorry to hear about your disappointment. Your feedback is valuable, and it's important for the hotel to maintain consistent quality.

8/10 Good

Allorah

Stayed 1 night in Dec 2023
Response from Manager on Jan 11, 2024
Thank you for the review. We hope to see you again!