Ratings based on 126 Verified Reviews

3.8 out of 5
83% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
4.0 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
5 out of 5
for Everyone
by A verified traveler from Vaughan ON Canada

Posted Sep 11, 2017
It was a long day of driving evacuating Florida before Irma hit. Staff was very nice and a great experience overall.
3 out of 5
by A verified traveler

Close to I-75. Overpriced.

Posted Aug 22, 2017
Bathroom mold in toilet! Paid more through Expedia. Was not allowed my AAA discount That won't happen again!
4 out of 5
by A verified traveler

Don't judge a book by its cover

Posted Jun 19, 2017 on Hotels
The check in process was kind of slow, I was told they were changing systems. I'm never in a hurry so it was not a problem to me. Everything from the lobby to the rooms were very clean. I didn't go to the pool but my daughter said the pool was cold and the hot tub was not very hot. The employees were polite and helpful. The rooms were clean and comfortable. I would recommend family and friends to stay here.
5 out of 5
by Brad from Huntington, IN

Overnight stay

Posted Jul 1, 2016 on Hotels
This was just an overnight stay on our way to Tennessee for vacation. Even though there was renovations going on in the hotel, our room was very nice. The pool was very nice also. We had a very good breakfast and the breakfast attendant was very nice. She did a very good job on keeping everything full.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 6, 2016 on Hotels
1 out of 5
by A verified traveler

Posted May 16, 2016 on Hotels
The outside is covered with black mold and soot. The room had been recently renovated. However, there was no toilet paper holder and no mirror in the place except in the bathroom. The floor in the bathroom where it meets the tub looks terribly unfinished. The elevator floor had coffee spilled in it that appeared to have been spilled that morning. It was there when we checked in and still there the next morning when we left. Comfort Suites used to be decent mid-level motels. Not anymore. This one is more like the norm than the exception - particularly in the South. Will probably start trying another brand to see if we can find something a step above Comfort Suites.
4 out of 5
for Families
by A verified traveler from Michigan

Welcome to a comfy room after a long day's ride

Posted Apr 9, 2016
Pros: Cracker barrel within walking distance, gas station was easy to get to and get back to the expressway, purchased ice for our cooler.
Cons: Heated pool and spa were very small, but the grandkids enjoyed them. The hot tub spa was too busy for us to use. Let people know about the yardlight.
Location: There are many hotels in this area, lot of gas stations and restaurants. Colonel Saunders Original Restaurant/Museum close to Cumberland Falls.
After traveling 10 hours we stopped in North Corbin. We knew they were renovating-this week they were laying new tile on the first floor room, so next week you will be able to wheel your luggage on it. Our reservation was found fast checked in. Front desk personnel very friendly. Lemon infused ice water awaiting in the lobby. The only problem was both rooms were outside a double yard light and the hotel marque-the room blind only shield PART of the bright light, the room was clean and quiet as we faced the highway. The breakfast was well maintained and the attendant friendly kept the items full and washed tables and counters continually. Breakfast was egg, sausage patties, waffles, fruits, cereal, toast, pastry, yogurt, APPLESAUCE, boiled eggs etc. Yummy! It was a nice stop for 4 adults and 5 grandkids.
5 out of 5
by Roberta L

This traveler left a rating score only Posted Mar 30, 2016 on Hotels
4 out of 5
by Ronnie from Lexington

Posted Mar 15, 2016 on Hotels
Great room but was a little loud for a Sunday morning due to remodel. Over all a good stay for the $$$.
3 out of 5
by RICHARD from Burlington, ON

Good stopover at reasonable price

Posted Feb 25, 2016 on Hotels
Hotel is heavily renovated right now but room was OK and clean. Once renovation is completed then we can say more about it. Great service. Close location to Interstate exit and entrance ramps. Breakfast typical as for all US hotels (patties of eggs and burgers, waffles, muffins etc.,) and since we are spoiled by the European breakfast standards, our judgment would be rather negative in that matter.