Overall satisfactory. Faulty key/lock with room 20, unable to get in without help. Toilet accessories were not replenish.
The staff were pleasant and helpful.
Comment from Hotel Management
Oct 26, 2016 by General Manager, Hotel Management
First of all, thank you very much for your stay with us. Your feedback is very important for us, as it helps us to improve our services and facilities. We are delighted to know you had a nice experience with us. Will be a pleasure welcoming you back at Hospes Hotels. Yours faithfully, Alberto Pérez Prieto- General Manager