Good balanced by the bad
Posted Nov 19, 2016
OK, to get it out of the way, the good: the restaurant serves tasty food with complimentary breakfast, which includes bacon and eggs. The bed is confortable, and the service is great. Now the not so good, the weight of which will probably preclude me booking again.
* The wifi is horrible. It's slow, choppy, disconnects you regularly. If you want (or need) to stay connected, forget staying here. I asked them about it, and they just nodded and agreed it was horrible. OK?
* The room was mostly clean, but the vent above the shower had lint/dust/something literally hanging from it. How does housekeeping miss that?
* While the restaurant's food quality was good, one dinner I sat by myself for 10 minutes without being acknowledged. 3 employees, 5 tables with people at them. Hard not to take that personal. I left and ordered room service, which came 45 minutes later.
* Twice in a row, at 1:30 AM, teens running up and down the halls screaming for 15 or more minutes. How does the front desk not hear that? After the first night I talked to them about it, but it didn't stop it from happening the second night. I don't hold management responsible for the actions of others -- unless they don't make an effort to quell it.