Ratings based on 37 Verified Reviews

4.1 out of 5
100% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 16, 2014 on Hotels
4 out of 5
by Gloria from Pto Aventuras

Charming

Posted Aug 9, 2014 on Hotels
It is a nice Mexican style hotel with a large, lanscaped central garden & pool, nice restaurant, easy to find on main road through the city. Their philosophy is very friendly. We would go back and also try their sister hotels in other cities.
3 out of 5
by Nathan from Colorado

HARD bed

Posted Jun 2, 2014 on Hotels
if you want a comfortable bed don't book here. VERY firm. other than that it was overall a decent option. they did have a large parking area for my vehicle and its trailer. it is not easy to get tot he hotel from the main highway.
4 out of 5
by Bill from Ontario, Canada

Lovely hotel

Posted Apr 20, 2014 on Hotels
Good restaurant with friendly staff; front desk a little less accommodating.
3 out of 5
by F. Cooper from Atlixco, Puebla.

Mixed feelings.

Posted Mar 20, 2014 on Hotels
We enjoyed the peace and quiet of our third floor room, which was reasonably spacious and well-maintained. Some paint touchups were needed, the toilet seat did not stay up and the floor could have been swept better when the room was cleaned after our first night's stay. Our main concern was with the original room we were assigned on our arrival. It did not match the booking we had made on-line and the front desk people were at first unwilling to upgrade to match that arrangement. Although we booked a king-sized bed, we doubt the hotel had them, in which case the on-line details should be changed to match what is actually available at the hotel.
4 out of 5
by Javier

This traveler left a rating score only Posted Feb 6, 2014 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 8, 2013 on Hotels
5 out of 5
by MONICA from Mty N L

Disfrute mucho

Posted Oct 26, 2015 on Hotels
Excelente hotel!! Me encanto! El servicio de restaurante deli!
1 out of 5
by HIPOLITO from XALAPA, VER.

CASO RARO, BAÑO SIN AGUA FRIA

Posted Oct 18, 2015 on Hotels
Me fue mal poeque desde el primer día en que me bañé, nunca salió agua fría, ni en el lavabo, ni en la regadera y tuve que bañarme con agua caliente. Lo reporté en la administración para que lo resolvieran o me cambiaran de habitación; al día siguiente ocurrió lo mismo, no salió nunca agua fría por los grifos no del lavabo ni de la regadera. Enviaron un técnico y no se cuantas cuestiones hicieron pero no resolvieron el problema.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 14, 2015
Bien ubicado. No hay servicio de camas extras. Caro