Ratings based on 162 Verified Reviews

3.6 out of 5
62% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Memphis, TN

Please Update

Posted Aug 24, 2017
Pros: Breakfast
Cons: The entire hotel!
Location: location was ok
The rooms are nice size but they really need upgrading.
Comment from Hotel Management
Aug 25, 2017 by General MAnager, Hotel Management
Dear Guest, Thank you for your kind remarks and staying with us. THis hotel was enovated in 2016 as per CHoice HOtels' Standards. SIncerely, GM
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 23, 2017
Close to where we needed to be. Parking is limited.
Comment from Hotel Management
Aug 24, 2017 by Genral Manager, Hotel Management
Dear Guest, Thank you for your staying with us and taking the time to provide us a review. We are glad we were able to make your stay a pleasant one.
5 out of 5
by Allyson

Posted Jun 4, 2017 on Hotels
Comment from Hotel Management
Jun 11, 2017
Dear Guest, Thank you for giving us a perfect score. We truly appreciate your business and look forward to serving you soon. Sincerely, Ms. GM
2 out of 5
by Lola

Terrible stay

Posted Jun 2, 2017 on Hotels
We called the front desk because the vanity sink was draining and the toilet wasnt flushing properly. We would have to flush it 3 times. People,in the room above us were very loud. We called the front desk. They said they would check. It continued until midnight. Front desk did nothing.
Comment from Hotel Management
Jun 11, 2017
Dear Guest, Please accept my sincere apology that your concerns were not addressed right away. I would look into your stay, provided I have the complete information. Sincerely, Ms. GM
3 out of 5
by Derrick

Posted May 31, 2017 on Hotels
Comment from Hotel Management
Jun 11, 2017
Dear Guest, We apologize that your stay was not perfect. We are hoping that you would give us one more chance in future to serve you better. Sincerely, Ms. GM
3 out of 5
by latoya

Posted May 26, 2017 on Hotels
Comment from Hotel Management
Jun 11, 2017
Dear Guest, We apologize for not meeting your standard of expectations. We thank you for your business and look forward to serving you better n future. Sincerely, Ms. GM
5 out of 5
by A verified traveler

Very enjoyable trip

Posted May 1, 2017 on Hotels
Hotels.com didn't process our reservation correctly, but the hotel staff and the Hotels.com staff worked it out easily when we got there. No fuss. We specifically requested a room on the non-Costco side, and it was very quiet and comfortable. The room cooled down quickly since the sitting area had a fan to blow the cool air through. It was dark in the room for sleeping, we didn't hear other guests or TVs, and will readily stay here again or recommend it to others.
Comment from Hotel Management
May 9, 2017
Dear Guest, Thank you for a wonderful survey. We truly appreciate it. Sincerely,GM
5 out of 5
by Christopher Shutlock

Posted Apr 19, 2017 on Hotels
Comment from Hotel Management
Apr 25, 2017
Dear Guest, Thank you for your wonderful comments. We truly appreciate it. Sincerely, GM
3 out of 5
by Bryan

Not as advertised

Posted Apr 11, 2017 on Hotels
The pool, which was one reason I chose to stay here, was out of service for quite some time. The hotel owners were also hawking a hydro massage chair in their conference room. A truly disappointing stay.
Comment from Hotel Management
Apr 15, 2017
Dear Guest, We do not agree with your comments. The Hydromassage chair is a free amenity for our guests who find it very relaxing to use. The pool closure was put on all websites since January 13th due to severe weather damage and were given the option at check in too. Your comments towards the owner is out of context. Our pool is open now and the Hydromassage chairs usage is still available to our guests. Sincerely,GM
3 out of 5
by A verified traveler

Okay stay

Posted Apr 7, 2017 on Hotels
The room was clean. The staff was friendly. The hotel room could use some TLC.
Comment from Hotel Management
Apr 15, 2017
Dear Guest, Thank you for your nice comments. Sincerely,GM