Ratings based on 77 Verified Reviews

3.7 out of 5
84% of guests recommend
4.0 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Good location for old town

Posted Dec 3, 2017
Good size room, decent breakfast. Looking a bit tired now but it was clean. 5 minute walk into old town, 1 minute to beach. Solid 3*
Comment from Hotel Management
Dec 4, 2017 by Ruxandra Dima- General Manager, Hotel Management
Dear Guest, We very much appreciate your comments regarding your stay at the Ibis Constanta. It is always a pleasure to receive positive feedback from our guests. I will share your positive and also your negative comments with my team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more pleasant as the previous one. Sincerely,
5 out of 5
Recommended
for Everyone
by A verified traveler from English Cotswoldd

Modern Hotel close to the Centre Excellent Staff

Posted Nov 22, 2017
Pros: Location on Black Sea Promenade, Modern rooms and facilities with Staff always ready to give Excellent Service
My third stay at the hotel and always been an excellent experience
Comment from Hotel Management
Nov 24, 2017 by General Manager, Hotel Management
Dear Mr. Chris, Thank you for staying with us and for taking the time to share your experience at Ibis Constanta. We are glad that you spent an overall great time in our hotel and we look forward to welcoming you back soon. Sincerely, Ruxandra Dima General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta

Posted Nov 2, 2017
Staff were very helpful and considerate regardless of what time of day or night it was. Bed was comfortable even though it was on a platform vice box-spring or equivalent. Hotel has convenient resteraunt and is close to many others for variety of choices.
Comment from Hotel Management
Nov 24, 2017 by General Manager, Hotel Management
Dear Mr. James, Thank you for staying with us and for taking the time to share your experience at Ibis Constanta. We are glad that you spent an overall great time in our hotel and we look forward to welcoming you back soon. Sincerely, Ruxandra Dima General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 16, 2017
Only negative aspect was that the air conditioning didn't work. Very disappointing!
Comment from Hotel Management
Nov 24, 2017 by General Manager, Hotel Management
Dear Guest, Thank you for your review! We are sorry to read that we were not able to meet your entire expectations. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ruxandra Dima General Manager
4 out of 5
by ROBERT

Location good with good gym.

Posted Oct 1, 2017 on Hotels
Good location,with relaxed friendly staff with a great gym (a small extra cost but worth it if you are the sort of person who needs a hard chill out session like me).
Comment from Hotel Management
Nov 24, 2017
Dear Mr. Robert, Thank you for staying with us and for taking the time to share your experience at Ibis Constanta. We are glad that you spent an overall great time in our hotel and we look forward to welcoming you back soon. Sincerely, Ruxandra Dima General Manager
4 out of 5
by Ian

Great value.

Posted Sep 30, 2017 on Hotels
Large hotel next too sea. Bed, tv, shower all in good working order. Staff nice let me print boarding pass for free. Ibis are Ibis you know what you are getting, great value.
Comment from Hotel Management
Nov 24, 2017
Dear Mr. Ian, Thank you for staying with us and for taking the time to share your experience at Ibis Constanta. We are glad that you spent an overall great time in our hotel and we look forward to welcoming you back soon. Sincerely, Ruxandra Dima General Manager
3 out of 5
by Mark

Hmm ok .

Posted Aug 3, 2017 on Hotels
It's an Ibis you know what you're getting. Bar and restaurant nice. Reception could be a little more welcoming. Room ok. Constanta is a bit drab though.
4 out of 5
Recommended
for Everyone
by A verified traveler from Las Vegas, NV usa

No Problems

Posted May 2, 2017
Pros: Proximity to the beach and restaurants was great.
Cons: Hotel could provide a Map of the town would have saved time wandering a bit. No Toilet paper in the public facilities for the bar and restaurant.
Location: Many restaurants to choose from. Beach was 10 minute walk. The only downside, a building next ot hotel was under construction at time of our stay.
The staff was freindly easily understood the needsof myselt and my traveling companion. We got the room we asked for and the hotel was quiet enough to sleep easily in, even thouhg there was a nightclub and a large crowd in the town for holiday. All amenites were provided, and kept up to a good standard, although the glasses were not as clean as I would have hoped. The fridge and safe were all like any 'four' star hotel, which was a nice surprise, and possibly even cleaner. Beds were very comfortable. Linens were clean in the bath as well. Wi-fi worked great, and no problems with ant of the rooms features.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 12, 2017 on Hotels
3 out of 5
by Claudiu

This traveler left a rating score only Posted Apr 12, 2017 on Hotels