Ratings based on 80 Verified Reviews

4.1 out of 5
83% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by Louis F

Nice hotel located near downtown Bogota

Posted Jun 14, 2017 on Hotels
My family and I were very satisfied with this hotel. From the moment we walked in and started the check-in process we were welcomed. I am not sure about the spelling of the front desk person that check us in but I believe her name is Jaymi, I can tell you that she was amazing, everything we asked for, she did it with pleasure and professionalism. The hotel is located in a very quiet street and is accessible to restaurants, public transportation and anywhere between 15 to 20 minutes by cab to the "centro" or downtown area. The only thing that my wife and I would like to recommend is that the hotel administration place a toaster in the breakfast area. We missed having our bread toasted. As a final note, I would definitely recommend this hotel and would go back when the time comes. Thank You.
Comment from Hotel Management
Jul 4, 2017 by Tatiana Rios, Hotel Management
Dear Guest It is important for us that you had a pleasant stay and that we meet your expectations, we will take into account the suggestion of the toaster and we hope that for your next visit to Bogotá we will be your first choice. Best Regards Tatiana Rios Ecommerce Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from ny, ny

Good hotel

Posted Jun 8, 2017
It's a budget hotel but with the staff and cleanliness it made a difference. A bit far from the historic plaza and attractions. I stayed due to a local friend's residence. Quiet area. Watch out for the windowless rooms.
Comment from Hotel Management
Jul 4, 2017 by ecommerce manager, Hotel Management
Dear Guest Thank you for choosing us, we are happy to know that you had a good stay, we hope to be a great option on your next trip to Bogota. Best Regards Ecommerce Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from nyc

Nice budget hotel

Posted Jun 5, 2017
A 3 floor elevator building with some rooms have no windows but into its hallway. The rooms are clean and simple. The hotel provides a bar of soap and shampoo. No cups, coffee, or tea. Direct TV with a few english speaking channels. Breakfast is mainly fresh eggs, cold cuts, cereal, and coffee. The staff are nice and limited English but use your Google translator to assist. Pretty far from all the attractions. I stayed due to a friend's location nearby.
Comment from Hotel Management
Jun 5, 2017 by ecommerce manager, Hotel Management
Dear Guest Thank you for your comment, our location is very central, just 10 minutes from the historical center and 20 minutes from the pink zone, Thank you for choosing us and we hope to see you again. Best Regards Tatiana Rios Ecommerce Manager
3 out of 5
by Daneka

Just Ok

Posted May 25, 2017 on Hotels
It was just ok. The room and bathroom were nicely decorated, but not clean. There was hair EVERYWHERE! I'm actually hoping it was from the maid and not the previous guest because it was even beneath the covers in the bed and that is gross. The hair was all over the floor because when I took off my socks hair was all over them. Going to my room it was completely dark because the lights are automated, but the light near my room didn't work so i could barely get into my room. Don't be in a rush because they have to walk you to your room and count your mini bar items and make you sign for them. The front desk person was soooo nice and helpful. It was just ok for overnight, but I won't be back. If you're not picky or squeamish about a hairy situation, then you might like it.
Comment from Hotel Management
Jun 5, 2017 by Tatiana Rios, Hotel Management
We regret that your experience has not been satisfactory, we assure you that the necessary corrections will be taken with the staff in charge, we are characterized by the good service and cleanliness in all our areas and situations like these we can not allow them. Thanks for leaving your comment Best regards Tatiana Rios M Ecommerce Manager
2 out of 5
by A verified traveler

Posted Feb 6, 2017 on Hotels
The staff was quite rude. There was no room service available and the amenities were poor. Don't recommend this hotel!!!
Comment from Hotel Management
Feb 22, 2017 by General Manager, Hotel Management
We regret that your experience was negative, we assure you that the pertinent actions were taken so that situations like these will not be presented again. We apologize because our service has always been characterized for being excellent, we lament that it could not live. Best Regards Tatiana Rios M Ecommerce Manager
1 out of 5
by Juan

Posted Jan 4, 2017 on Hotels
We never stay in that hotel, they send ua to another one, we dont even know why, the other hotel (blue inn) wasnt that bad but their staff were rude
Comment from Hotel Management
Feb 22, 2017 by General Manager, Hotel Management
We regret what happened to your reservation, this was fortuitous and know that immediate action was taken regarding the service of the staff, we apologize. Best Regards Tatiana Rios Ecommerce Manager
4 out of 5
by steve

very clean o noise my room to street

Posted Jan 4, 2017 on Hotels
breakfast is not good missing ceral fronch bread or tost
Comment from Hotel Management
Feb 22, 2017 by General Manager, Hotel Management
Dear guest Thanks for your comment, we will take into account your nonconformity to improve breakfast, we hope to serve you on your next trip to Bogota. Best Regards Tatiana Rios M Ecommerce Manger
5 out of 5
by Julio

You can't go wrong.

Posted Dec 23, 2016 on Hotels
Second time staying in this hotel. Five-star rating. No complaints about anything. They even accommodate a "travel breakfast" since I was leaving earlier than regular breakfast time. Amazing customer service, specially from Lady. She was awesome. Hotel is very close to airport, it is a $6 dollar ride by taxi. Safe area.
Comment from Hotel Management
May 10, 2017 by Tatiana Rios, Hotel Management
Dear Guest It is gratifying to receive feedback like yours, this encourages us to continue working every day in the excellence of our services. We hope to have you with us at the next opportunity and exceed your expectations. Please consider the Hotel Colombian Suite , your best option in Bogota. Best Regards tatiana Rios M ecommerce Manager
1 out of 5
by A verified traveler from Coral Springs FL

Bait and switch

Posted Dec 19, 2016
They said hotel closed for renovations.they put me in a sister property that was also under construction. Had to move rooms because of noise in the evening. Horrible experience
Comment from Hotel Management
Dec 27, 2016 by Tatiana Ríos, Hotel Management
Appreciated guest We regret your experience We had an inconvenience with the hotel, but the problem was already overcome, we apologize for the inconvenience caused. Tatiana Ríos Ecommerce Mánager
5 out of 5
by A verified traveler

Perfect Choice. Awesome results.

Posted Dec 16, 2016 on Hotels
Hotel is awesome. Pretty close to the airport (less than a ten-minute ride), hotel is spacious, bed is AWESOME, king size, very nice and safe area. Receptionists are increíbly nice and very helpful, specially Laura and Marcella. I would totally stay in this hotel again. Highly recommended. It's a perfect choice for value, distance and comfort.
Comment from Hotel Management
May 10, 2017 by Tatiana Rios, Hotel Management
Dear Guest Thanks for your choice, we are glad to know that you had an excellent stay, we hope to be your first choice. Best regards Tatiana rios Ecommerce Manager