Lobby

Reviews of Econo Lodge Darien Lakes

2 out of 5
Econo Lodge Darien Lakes
8493 Route 77, Corfu, NY

Reviews

7.8

Good

Rating 10 - Excellent. 158 out of 527 reviews" "
Rating 8 - Good. 216 out of 527 reviews" "
Rating 6 - Okay. 96 out of 527 reviews" "
Rating 4 - Poor. 33 out of 527 reviews" "
Rating 2 - Terrible. 24 out of 527 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Kathryn

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on Mar 27, 2024
Hello Kathryn,We appreciate you choosing our hotel for your recent stay. Should you have any concerns or feedback you'd like to share, please don't hesitate to reach out to us. We hope to welcome you back soon to provide you with an improved experience.

10/10 Excellent

Shannon

Business traveler
Liked: Amenities, property conditions & facilities
Its very convenient
Stayed 1 night in Feb 2024
Response from Manager on Mar 2, 2024
Hello Shannon,We're pleased to hear you found our hotel convenient during your stay. We always aim to meet our guests' needs and provide a comfortable experience. Should you have any further feedback or suggestions, feel free to reach out to our management team.

10/10 Excellent

Jerome

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When i am ever in the area , i choose this facility to sage at .
Stayed 1 night in Feb 2024
Response from Manager on Feb 9, 2024
Hello Jerome,Thank you for your loyalty in choosing our facility for your stays in the area. We are glad to have been your preferred choice and hope to continue delivering exceptional experiences in the future.

8/10 Good

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Clean
Stayed 2 nights in Dec 2023
Response from Manager on Jan 4, 2024
Hello Ann,We're glad to hear that you found our property clean during your stay and found it nice. Thank you for sharing your feedback with us!

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable, clean, friendly staff, dependable WiFi
Affordable, clean, friendly staff, dependable WiFi.
Stayed 1 night in Dec 2023
Response from Manager on Dec 23, 2023
Hello Jose,Thank you for taking the time to share your positive experience at our hotel! We're delighted to hear that you found our accommodations affordable and clean, and that our staff was friendly. We understand the importance of reliable WiFi, and we're glad it met your expectations. We appreciate your feedback and hope to welcome you back soon for another enjoyable stay.

6/10 Okay

TAMARA

Liked: Staff & service
Comfy for a quick sleep
Hotel was a little hard to find. GPS gave us a bit of difficulty. Not a bad location though for an overnight sleep spot. Denny's across the street that's open all night and a Flying J that's 24 hours. Bed was very comfortable, motel is just very dated.
Stayed 1 night in Dec 2023
Response from Manager on Dec 7, 2023
Hello TAMARA,Thank you for choosing our hotel for your overnight stay and for taking the time to leave feedback. We appreciate your input. We apologize if our location was difficult to find, and we understand that outdated facilities may not have met your expectations. However, we are glad to hear that you found the bed comfortable and the nearby amenities convenient. We value your feedback and will take it into consideration for future improvements.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Everything was clean affordable and comfortable
Stayed 1 night in Nov 2023
Response from Manager on Nov 21, 2023
Dear Guest,Thank you for taking the time to share your positive experience with us! We are delighted to hear that you found our hotel to be clean, reasonably priced accommodations, and comfortable. Our team takes great pride in providing a pleasant stay for our guests. Should your travels bring you back to the area, we would be thrilled to welcome you again.

8/10 Good

bruce

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023
Response from Manager on Oct 24, 2023
Hello bruce,Thank you for your review! We appreciate your rating, but please note that our rating system is out of 5. We look forward to serving you again soon!

6/10 Okay

Verified traveler

Traveled with group
Liked: Staff & service, room comfort
Bathtub had difficulty draining.
Stayed 1 night in Oct 2023
Response from Manager on Oct 18, 2023
Hello Guest ,Thank you for this feedback, our top priority is for guests to have the most wonderful time during their stay. We will make sure those concerns are addressed and checked and if needs to be replaced, it will. Looking forward to your future stay with us!

8/10 Good

isabel

Stayed 2 nights in Oct 2023
Response from Manager on Nov 5, 2023
Hello isabel,Thank you for sharing your feedback with us. We appreciate your positive rating and are glad to hear that you had a relatively good experience during your stay. If there are any specific areas where you think we can improve, please don't hesitate to reach out to our management team. We hope to have the opportunity to welcome you back in the future for an even better stay.

8/10 Good

Kimberly

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023
Response from Manager on Oct 17, 2023
Hello Kimberly,Thank you for your feedback! We're glad to hear that you had a positive experience at our hotel. If there's anything we can do to improve your next stay, please let us know.

10/10 Excellent

Donna

Stayed 1 night in Oct 2023
Response from Manager on Nov 4, 2023
Hello Donna,Thank you for taking the time to leave a 5-star review! We deeply appreciate your positive feedback and are thrilled to hear that you had a wonderful experience at our hotel. We strive to provide exceptional service and we are thrilled that you were satisfied with your stay. We hope to have the pleasure of welcoming you back in the future for another fantastic stay.

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Had 3 rooms and not clean bedding on king bed.
Stayed 1 night in Oct 2023
Response from Manager on Oct 14, 2023
Dear Guest,Thank you so much for your amazing review! We strive to go above and beyond for our guests and we're glad you had a fantastic experience. We can't wait to welcome you back again soon!

10/10 Excellent

Linda

Stayed 1 night in Oct 2023
Response from Manager on Oct 31, 2023
Hello Linda,Thank you for taking the time to share your positive feedback! We're thrilled to hear that you had an excellent experience at our hotel. We strive to provide top-notch service and a comfortable stay for all of our valued guests. We appreciate your kind words and look forward to welcoming you back in the future.

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Room at a Great Price
For a no-frills hotel, this place is a pretty good deal. The room is spacious, clean, has a comfortable bed, WiFi that works pretty well, close access to the interstate, and ample parking. The staff is really freindly and helpful.
Stayed 1 night in Oct 2023
Response from Manager on Oct 13, 2023
Hello Harold,Thank you for taking the time to share. We appreciate your feedback regarding our staff as well as our bed. We hope to see you again in the future. Thank you for your valuable business.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Appreciated having a refrigerator in the room. Bed and pillows were comfy. No breakfast.
Stayed 1 night in Oct 2023
Response from Manager on Oct 10, 2023
Dear Guest,Your voice is very important to us and we are continuously striving to improve upon the guest experience. Thank you for rating your stay and providing us insights regarding our bed and breakfast. Thank you for choosing our hotel. We appreciate your business and hope to see you again soon.

10/10 Excellent

Yoojin

Stayed 1 night in Sep 2023
Response from Manager on Sep 27, 2023
Hello Yoojin,Thank you for sharing this rating, and we welcome you to visit us again anytime.

2/10 Terrible

Ana

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Be careful if you plan to book your stay with the EconoLodge Darren Lakes Hotel. Smell unbearable / humidity Dirty sheets Bed was not properly made Carpet in the hallways outdated and dirty We stayed in the room for 30min and left. property did not refund our money despite our decision not to stay.
Stayed 1 night in Sep 2023
Response from Manager on Sep 20, 2023
Hello Ana ,Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I do hear your suggestions for improvement for the room and surroundings. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We hope to see you again soon and to impress you with our continuous improvements.

6/10 Okay

Ryan

Traveled with family
Average
Stayed 1 night in Sep 2023
Response from Manager on Sep 13, 2023
Hello Ryan, Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our hotel. We hope to someday have another opportunity to host your stay.

6/10 Okay

Abigail

Traveled with partner
It was an okay 2 star hotel.
Stayed 1 night in Sep 2023
Response from Manager on Sep 11, 2023
Hello Abigail,Thank you for sharing your experience. We truly appreciate the insight regarding our hotel. Please do come see us again.

10/10 Excellent

MINGXIAO

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Manager on Sep 9, 2023
Hello MINGXIAO,Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

10/10 Excellent

Garnett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Manager on Sep 7, 2023
Hello Garnett,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Manager on Sep 6, 2023
Dear Guest,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

10/10 Excellent

Joel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shuttle to and from Darien Center. Well done 👍
Stayed 1 night in Sep 2023
Response from Manager on Sep 4, 2023
Hello Joel,Thank you for being a valued guest and for providing us the feedback regarding our shuttle. We hope you'll return to see how we continue to improve our service and hospitality.

6/10 Okay

Julie

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Basic but good
Great service but very basic, no frills hotel. Quite dated but beds were comfortable and rooms were clean.
Stayed 2 nights in Aug 2023
Response from Manager on Aug 29, 2023
Hello Julie,Know that your voice is of tremendous importance to us and we value your comments about our service. We continue to reach for ways to improve guest experience in all areas and hope you will experience those continued efforts on your next visit.

10/10 Excellent

Annmarie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed just one night to attend a concert nearby. They had a shuttle available to and from venue and had a patio to enjoy before and after concert with other guests. The staff was very friendly and informative, proving recommendations on a wonderful place to eat.
Stayed 1 night in Aug 2023
Response from Manager on Aug 26, 2023
Hello Annmarie,We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your experience and comments pertaining to our staff and shuttle. We hope to someday have another opportunity to host your stay.

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk clerk was very pleasant and helpful! The shuttle service to the concert venue was a welcome option and reasonably priced.
Stayed 1 night in Aug 2023
Response from Manager on Aug 26, 2023
Hi Julie,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.

6/10 Okay

Sierra

Stayed 1 night in Aug 2023
Response from Manager on Sep 13, 2023
Hello Sierra, We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.,

4/10 Poor

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness
Shower wasn’t fully cleaned there was hair in the tub and stuck in the drain. The pillows had black hairs on them. The computer chair was sticky. ATM was broken.
Stayed 1 night in Aug 2023
Response from Manager on Aug 26, 2023
Dear Guest, I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such an usual experience. We take this quite seriously and have shared your feedback with management so that appropriate steps can be taken. Thank you again for taking the time for sharing this experience and for your valuable business.

8/10 Good

Rahul

Liked: Cleanliness, staff & service
okay for the price
Stayed 1 night in Aug 2023
Response from Manager on Aug 25, 2023
Hi Rahul,Thank you for choosing us. Our goal is to exceed our guests’ expectations, so I regret that your visit was just okay. We appreciate the feedback and hope to host you again.

10/10 Excellent

Vitoria

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay!
Stayed 1 night in Aug 2023
Response from Manager on Aug 19, 2023
Hello Vitoria,Your feedback is very welcome as it helps us to continuously grow and evolve. Thank you for sharing your honest comments pertaining to our hotel. I hope that we will impress you with exemplary service during future visits.

8/10 Good

Lawrence M

Traveled with partner
Liked: Cleanliness, staff & service
Just a place to crash & get back on the highway, just fine for that purpose & what I expected. The lady who checked us in was great!!! :)
Stayed 1 night in Aug 2023
Response from Manager on Aug 19, 2023
Hi Lawrence,Your kind review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much for writing such a great compliment regarding our team. Such kind of candid reviews always inspires us. We will share your feedback with our staff members. Waiting to serve you again!

4/10 Poor

Alexandrea

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
No breakfast shower sucked
Stayed 1 night in Aug 2023
Response from Manager on Aug 16, 2023
Hello Alexandrea,Thank you for taking the time to share your comments regarding our breakfast as well as our shower. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.

10/10 Excellent

Brenda

Stayed 1 night in Aug 2023
Response from Manager on Sep 2, 2023
Hello Brenda,It was our pleasure to provide you with such a wonderful experience. Please do come see us again very soon.

4/10 Poor

Dana

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Manager on Aug 13, 2023
Hello Dana,Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

10/10 Excellent

Daniel

Stayed 2 nights in Aug 2023
Response from Manager on Sep 1, 2023
Hello Daniel,Thank you for taking the time to share your rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.

8/10 Good

Shelley

Liked: Staff & service
Close to Darien, walking distance to food, transportation to the concert
Stayed 1 night in Aug 2023
Response from Manager on Aug 10, 2023
Hello Shelley,It means everything to us to hear the insights of our guests. Thank you for taking the time to communicate your feedback regarding our hotel. Every guest experience is extremely important to us. We value your feedback and thank you for your business.

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would go back
Decent room close to Darien Lake.
Stayed 1 night in Aug 2023
Response from Manager on Aug 11, 2023
Hi John,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.

8/10 Good

Derek

Stayed 1 night in Aug 2023
Response from Manager on Aug 12, 2023
Hello Derek,It was our privilege to earn your business and we hope to host you again on your next trip.

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, room comfort
Good stay!
Front desk staff was amazing. The room was nothing fancy but clean and comfortable. Would definitely stay here again.
Stayed 1 night in Aug 2023
Response from Manager on Aug 9, 2023
Hello Kim,Thank you for sharing your experience with us. We appreciate the input referring to our staff and your comments about our front desk. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff. Rooms are nice for price.
Stayed 1 night in Aug 2023
Response from Manager on Aug 9, 2023
Hi MIchael,Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable and affordable. We appreciate your compliments and humbly request a return visit.

8/10 Good

Leann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Manager on Aug 8, 2023
Hello Leann,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

10/10 Excellent

Michele

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so nice and pleasant. Had a very good stay
Stayed 1 night in Aug 2023
Response from Manager on Aug 9, 2023
Hi Michele,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.

10/10 Excellent

Joshua

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Manager on Aug 7, 2023
Hello Joshua,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

8/10 Good

Judy

Traveled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Overall a good stay, the only complaint I had was the floor in the room was filthy, my socks were basically black from walking around the room
Stayed 1 night in Aug 2023
Response from Manager on Aug 4, 2023
Hello Judy,We apologize for your recent stay. We are saddened to hear that you didn't enjoy yourself while with us. It is our goal to meet all our guestsᄑ expectations. We hope you will give us a chance to redeem ourselves in the future.

8/10 Good

EDWARD

Traveled with family
Liked: Staff & service
Affordable and close to the Interstate. Close to Darien Lake for concerts and theme park.
Stayed 1 night in Jul 2023
Response from Manager on Aug 4, 2023
Hi Edward,Thank you for sharing how you have enjoyed our friendly hospitality, great value for money and accommodations. I am thrilled to know we have met your expectations and to know our location worked well for your plans. We are incredibly happy to learn that your stay was so peaceful, and we hope to see you again.

8/10 Good

Sally J.

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jul 2023
Response from Manager on Aug 4, 2023
Hi Sally,Thank you for sharing this review, and we welcome you to visit us again anytime!

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Concert time
Had a great time.went for the concert. Glad that they had a bus to us to the concert and take back to the hotel.. had Dennys and subways..
Stayed 2 nights in Jul 2023
Response from Manager on Aug 1, 2023
Hello Carmen,We are continuously improving upon our services and accommodations and want to thank you very much for your comments about our hotel. We hope that you will return as it is our ongoing goal to surpass expectations of service and accommodations.

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
close to where we needed to be, Kind staff
Stayed 1 night in Jul 2023
Response from Manager on Aug 1, 2023
Hi Glenn,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

6/10 Okay

Traci

Traveled with family
Disliked: Property conditions & facilities
The photos showed renovated rooms, ours was older and reeked of cigarettes
Stayed 1 night in Jul 2023
Response from Manager on Jul 23, 2023
Hello Traci,I understand your concerns and we are deeply sorry for the issues you experienced during your stay. We have noted these issues and will work on fixing them. If you decide to stay with us again, please let me know. We would be happy to turn this experience around.