Ratings based on 812 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler from kendal
Nice hotel but expensive for the room.Posted Sep 25, 2017
Pros: Well placed and pretty
Cons: Bigger bathrooms, better coffee in room. Disgusting
Nice hotel but expensive for the room. Bathroom (no bath) was so small for a fairly expensive place.
for Everyoneby A verified traveler from NORTH DEVON
pleasant stayPosted Sep 18, 2017
Cons: SWIMMING POOL!
Location: CLOSE TO CENTRE , BUS STATION AND ENGLISH MARKET
Close to city centre, parking a bonus. large bedroom , quiet and comfortable. Didn't use the dining facilities or Spa. Located up a small hill out of centre -quite convenient for bus station.
for Everyoneby A verified traveler from essex
Location and parkingPosted Sep 16, 2017
Not a bad location about a 20 minute walk to city centre it's the walk back as up some steep hills that's the killer. Car park is to small for size of hotel
for Everyoneby A verified traveler from Gateshead
Lovely hotel close to city centrePosted Sep 15, 2017
Lovely and clean hotel, staff very helpful and friendly and the food is great
for Everyoneby A verified traveler from Australia
Beautiful hotel. Close to everythingPosted Sep 13, 2017
Beautiful hotel. Close to everything. Our room was quite noisy, due to the air conditioner ducts outside and the staff use the court yard underneath the window. So not much sleep I'm afraid.
for Everyoneby A verified traveler from Taunton uk
Ask for a room which does not overlook the carparkPosted Sep 4, 2017
It's not the hotel's fault that people leave their engines running and delivery vans have beeping reversing warnings but it did rather disturb our relaxing weekend. Apart from that the hotel was well appointed and the bar/restaurant area nice to spend time in on a wet day.
for Everyoneby A verified traveler from Michigan
Nice hotel over looking the city.Posted Aug 28, 2017
Pros: After driving around Ireland all day, we found this hotel to be very neat and clean. Rooms and hotel view were very nice.
Location: The only problem with the locations was the GPS on our phone kept taking us to the back of the hotel. It took a while to find the correct entrance.
Enjoyed our night at this hotel. We arrived after 9 but were still able to enjoy appetizers and drinks at the restaurant. The patio was a nicely lit and very relaxing. We also had great service from the wait staff.
for Everyoneby A verified traveler from Vancouver
Nice hotel and fairly close to the city centerPosted Aug 25, 2017
Pros: friendly and professional staff
Location: about a 20 minute walk to city center, restaurants and shopping, good gym facility in hotel.
very pleasant stay, enjoyed the gym facility and this location serves as a base for visits to nearby towns
by A verified traveler from Washington DC, USA
More like a 3 star hotelPosted Aug 24, 2017
Pros: Common ares were pretty
Cons: Better customer service from the front desk receptionist (short hair blonde woman), elevator access for all rooms, and air conditioner
Very nice common areas but bedrooms have NO air conditioner and Wi Fi did not work in the bedrooms. Wi Fi is very important to us who travelled internationally. We were offered another room (downgrade), which was suppossed to have better Wi Fi signal and we were suppossed to get some kind of credit or benefit for the down grade of the room which did not happened. The Wi Fi in that remodeled room worked for less than 5 minutes. The following morning when we inquired about a credit the lafy in the recption area which was not friendly at all said they were working on the internet and they could not credit anything since we had prepaid via Ecpedia. She did not act or looked concerned about it at all. The gentleman who helped us the night before and at least tried to accomodate us looking for a room for better Wi Fi connection was very nice and cooperative. No Air Conditioner either on the secind bedroom. We were offered a fan which helped. There is no elevators connected to all rooms. There are rooms without access to elevators so be prepared to go up and downstairs with your luggage.
for Couplesby A verified traveler from England
Very goodPosted Aug 21, 2017
Cons: Didn't stay long enough to tell
Location: Blarney Castle and the Cork City Gaol are worth a visit.
Very 'grand' looking hotel about a 15 min walk from centre. Very clean, good rooms Only stayed 1 night but was pleased with it