Front of property

Reviews of The Maryborough Hotel and Spa

4 out of 5
The Maryborough Hotel and Spa
Maryborough Hill, Douglas, Cork

Reviews

8.8

Excellent

Rating 10 - Excellent. 195 out of 352 reviews" "
Rating 8 - Good. 105 out of 352 reviews" "
Rating 6 - Okay. 31 out of 352 reviews" "
Rating 4 - Poor. 14 out of 352 reviews" "
Rating 2 - Terrible. 7 out of 352 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Virgilia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and inviting. The food was amazing the staff was very friendly and polite
Stayed 1 night in Mar 2024

8/10 Good

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel. The staff were so friendly and helpful.
Stayed 1 night in Nov 2023
Response from The Maryborough Team on Dec 21, 2023
Thank you for your lovely review.

10/10 Excellent

Joost

Stayed 1 night in Nov 2023
Response from The Maryborough Team on Dec 21, 2023
Thank You for your 10 out of 10. we look forward to welcoming back soon

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed in a Junior Suite which was fabulous. You’d want to be fit for the stairs but if you are it’s well worth it to stay in the old part of the hotel. Restaurant was fabulous too as was the bar food and friendly staff. Thermal suite was great
Stayed 2 nights in Nov 2023
Response from The Maryborough Team on Nov 14, 2023
It's fantastic to hear that you enjoyed your stay in the Junior Suite! The historic charm of the old part of the hotel often comes with stairs, but the experience sounds well worth it. Delighted that you had a great dining experience in the restaurant and enjoyed the quality of food and the amiable staff. The thermal suite's excellence added to your overall positive stay!

10/10 Excellent

Andrew, Daventry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and relaxing with superb staff service. Our suite felt special and was aged nicely but with everything we needed. Good food and service in bars and breakfast as well.
Stayed 2 nights in Oct 2023
Response from The Maryborough Team on Nov 2, 2023
Thank you for sharing your feedback. We're delighted to hear that you had a quiet, relaxing stay and enjoyed the superb staff service. Your positive comments about the suite, dining, and breakfast are much appreciated. We look forward to welcoming you back in the future.

8/10 Good

José

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, helpful staff got us off to the airport very early.
Response from The Maryborough Team on Oct 17, 2023
Thank you for your lovely review

10/10 Excellent

Jeff

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from The Maryborough Team on Nov 2, 2023
Thank You

10/10 Excellent

Debra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from The Maryborough Team on Oct 3, 2023
Thank you for your 10 out of 10 review.

10/10 Excellent

Benita, Lakewood Ranch

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay!
Stayed 5 nights in Sep 2023
Response from The Maryborough Team on Oct 17, 2023
Thank you on your 5 star review

10/10 Excellent

Evelyn

Stayed 1 night in Sep 2023
Response from The Maryborough team on Sep 19, 2023
Thank You for your lovely review

8/10 Good

June

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The hotel facilities were great the spa was amazing but the bedroom let the whole thing g down .. broken furniture, scratched furniture and dirty carpet … the whole room was a complete let down.. for such a lovely downstairs the room was a disgrace. It was worth a 1 star let alone a 4 star .. and was the most expensive room we had on our trip and it was the worst!! I would like to stay there again as our family lives in the area but unless the revamp not a hope. Shame cause I would recommend their spa to everyone.
Stayed 1 night in Aug 2023
Response from The Maryborough Team on Sep 12, 2023
I'm sorry to hear about your disappointing experience with the hotel room, especially considering the great facilities and spa. It's important for hotels to maintain consistent quality throughout their offerings. Your feedback is valuable, and it's a shame that the room didn't meet your expectations.If you do decide to stay in the future, you might want to consider reaching out to the hotel in advance and expressing your concerns about the room quality. This way, they may be able to ensure you have a more pleasant experience next time.Thank you for sharing your feedback, and I hope your future stays in the area are more enjoyable. If you have any questions or need assistance with anything else, feel free to ask.

10/10 Excellent

Kenneth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a beautiful hotel and the Spa services are amazing
Stayed 2 nights in Sep 2023
Response from The Maryborough Team on Sep 12, 2023
Thank you for your wonderful review

10/10 Excellent

Christian

Stayed 1 night in Aug 2023
Response from The Maryborough Team on Aug 31, 2023
Thank You for your lovely review.

10/10 Excellent

Aine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had lovely stay gorgeous hotel with lots of lovely extras and personal touches. Very good location easy to access and plenty of parking. Food was excellent.
Stayed 1 night in Aug 2023
Response from The Maryborough Team on Aug 31, 2023
Thank you for your lovely review and we look forward to welcoming back again soon.

4/10 Poor

Yee L C

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Too Quiet and Too Outdated
We stayed one night here after arriving from Dublin. The room given was a spa room and it is old fashioned and outdated. It was far from any photos that was shown when I booked the room. Breakfast was thankfully a better one compared to the room we had. Located in the residential area and therefore is a quiet place away from the traffic noise. Did not take photos because we do not need any reminders of the room given to us that was supposedly going for renovations soon. Being a Gold member I was also not offered any room upgrade.
Stayed 1 night in Aug 2023
Response from The Maryborough Team on Aug 16, 2023
Thank you for taking the time to share your feedback about your recent stay. We apologize that the room you received did not meet your expectations and appeared outdated. Your comments about the discrepancy from the photos and your experience are noted, and we regret any disappointment caused.We appreciate your understanding regarding the residential location and the quieter environment. Regarding your Gold membership, we apologize if you did not receive the expected room upgrade. Your feedback helps us improve, and we hope you might consider staying with us again in the future to experience the improvements and enhancements we're working on.

10/10 Excellent

Carrie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay.
Stayed 1 night in Aug 2023
Response from The Maryborough Team on Aug 16, 2023
Thank you

8/10 Good

gail

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay- lovely staff, big room . Very good breakfast and excellent parking.
Stayed 1 night in Aug 2023
Response from The Maryborough Team on Aug 16, 2023
Thank you for your lovely review

8/10 Good

Mary

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Bedroom/en suite, no complaints. Man who checked us in at Reception was really efficient and so pleasant. Breakfast on Sunday morning, alas, was bedlam. Tables were not cleared off even though guests well gone. The entrance area to restaurant wasn’t manned all the time so some room numbers not taken. Guests had to call staff (limited numbers). to order hot food! A Supervisor needed - not rocket science. Glad we were only there for 1 night. Brother-in-law there 2 nights and said breakfast was more organized on the Saturday morning …..
Stayed 1 night in Aug 2023
Response from The Maryborough Team on Aug 16, 2023
Thank you for your feedback regarding your recent stay. We're glad to hear that your bedroom and en-suite met your expectations. We appreciate your compliments about our efficient and pleasant reception staff.However, we apologize for the inconvenience you experienced during breakfast service. Your insights are important, and we'll take them into consideration as we work to enhance our service and guest experience. We hope you will consider giving us another chance in the future for a more seamless and enjoyable stay.

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful room, wonderful setting, friendly and accommodating staff. Couldn’t ask for more.
Stayed 1 night in Jul 2023
Response from The Maryborough Team on Aug 16, 2023
Thank You for your lovely review

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from The Maryborough Team on Aug 16, 2023
Thank You

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Keep coming back
We stay here every time we visit Cork. Just a lovely home away from home feel to it. Great staff, great food and lovely rooms. Then there’s the spa etc. What more would you want.
Stayed 1 night in Jul 2023
Response from The Maryborough Team on Aug 16, 2023
Thank you for your loyalty and kind words! We're delighted to be your home away from home whenever you're in Cork. It's fantastic to hear that you appreciate our staff, food, rooms, and spa facilities. We look forward to many more visits and the pleasure of hosting you again in the future.

6/10 Okay

GARY

Business traveler
Liked: Cleanliness, staff & service
It was 'fine'.............
The hotel is on some very nice stately grounds with a very nice Spa facility attached. The Bedroom I have to say was not great. The bath / shower area was awful with it almost impossible to stop the water going everywhere. Lighting really poor / bedding poor / temperature regulation poor and floors which seemed like freshly polished were lethal! Breakfast / dinner was good and grounds were lovely, but could do with some money being spent on the rooms.
Stayed 2 nights in Jul 2023
Response from The Maryborough Team on Aug 16, 2023
Thank you for sharing your feedback. We're glad you appreciated our spa, grounds, and dining experiences. We apologise for any inconveniences you faced with the room, including the bath/shower area and lighting. Your insights are valuable, and we'll take your comments into consideration as we aim to improve. We hope to have the opportunity to welcome you back in the future with an enhanced experience.

10/10 Excellent

Rachel

Stayed 2 nights in Jul 2023
Response from The Maryborough Team on Aug 16, 2023
Thank You for your review

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from The Maryborough Team on Aug 16, 2023
Thank You for your review

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem of relaxation in Douglas
This is a fabulous resort and is run like clockwork. Friendly, personable and attentive staff are there to help as required. The food is very good in the dining room and bar. Spa facilities are really something.
Stayed 1 night in Jun 2023
Response from The Maryborough Team on Jul 5, 2023
Thank you for sharing your positive experience at the resort on Hotels.com. It's great to hear that the resort is well-managed and provides a relaxing atmosphere. The friendly and attentive staff, along with the delicious food in the dining room and bar, contribute to a pleasant stay. The outstanding spa facilities are an added bonus. Overall, it sounds like you had a wonderful time and would highly recommend the resort to others.

10/10 Excellent

Caitriona

Stayed 1 night in Jun 2023
Response from The Maryborough Team on Jul 5, 2023
Thank You for your response.

10/10 Excellent

Seosamh

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
True Cork Hospitality
This hotels never fails to delight. The staff are incredible ( and numerous! ) and the facilities are excellent. Cannot recommend highly enough...
Stayed 1 night in Jun 2023
Response from The Maryborough Team on Jul 5, 2023
Thank you for your review on Hotels.com! It's fantastic to hear that the hotel consistently exceeds expectations. The incredible and plentiful staff undoubtedly contribute to a memorable experience. Could you please provide additional details about your stay or any specific aspects that impressed you?

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel , Great Staff
Stayed 3 nights in Jun 2023
Response from The Maryborough Team on Jun 22, 2023
Thank you for your kind review. I will pass on the message to all stay.We hope to welcome you back again.

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 1 night in May 2023
Response from The Maryborough Team on May 30, 2023
Thank You for your review, we look forward to welcoming you again shortly, The Maryborough Team

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from The Maryborough Team on May 30, 2023
Thank You for your review, we look forward to welcoming you again shortly. The Maryborough Team.

10/10 Excellent

Russell

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful building in fabulous grounds. Will benefit from a reno, however I have no hesitation in recommending it. We will come again.
Stayed 2 nights in May 2023
Response from The Maryborough Team on May 30, 2023
Thank you for your positive feedback! We're delighted to hear that you found our building beautiful and enjoyed the fabulous grounds. Your recommendation is greatly appreciated. We continuously strive to improve and your feedback is valuable to us. We look forward to welcoming you back again in the future.

10/10 Excellent

Kathy

Stayed 2 nights in Mar 2023
Response from The Maryborough Team on May 16, 2023
Thank you for your review

10/10 Excellent

Aaron

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay loved every moment will stay here again.
Stayed 1 night in May 2023
Response from The Maryborough Team on May 16, 2023
We are delighted you enjoyed your stay

6/10 Okay

Tracey

Stayed 1 night in May 2023
Response from The Maryborough Team on May 16, 2023
Thank You for your review

10/10 Excellent

jane

Stayed 1 night in May 2023
Response from The Maryborough Team on May 11, 2023
Thank you for your review

8/10 Good

Suzanne

Stayed 3 nights in May 2023
Response from The Maryborough Team on May 11, 2023
Thank you for your review

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at the Maryborough Hotel. Staff were so friendly and breakfast had an amazing selection. The room was clean and very comfortable. There was a slight issue with the shower mat which was actually slippery and would have been safer without. The hotel is in a beautiful setting and we had a relaxing stay before our onward journey.
Stayed 1 night in Apr 2023
Response from The Maryborough Team on May 11, 2023
I'm glad to hear that you enjoyed your stay at the Maryborough Hotel! It's great to know that the staff were friendly and accommodating, and that you found the breakfast selection to be amazing. The cleanliness and comfort of your room are also important aspects of a pleasant stay, and I'm glad that you were satisfied with both. It's unfortunate that there was an issue with the shower mat, but I'm happy to hear that it didn't detract too much from your experience. The beautiful setting of the hotel is definitely a plus, and I'm glad that you were able to have a relaxing stay before continuing on with your journey. Thank you for sharing your feedback!

4/10 Poor

Shane

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from The Maryborough Team on May 3, 2023
Thank for you a review

4/10 Poor

Heather

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
We were pretty excited based on the pictures. Parking was easy and check-in quick. All was good up until we got to our room. The mattress was horrible, there were only two outlets that worked and they are tucked inside a cubbie. The bathroom was the worst. You have to be a very flexible person to get into the shower which was very hard for my 79 year old mother. Barely any lighting in the bathroom. Just a very awkward room especially for a 4 star hotel. Food was okay but overpriced for the quality.
Stayed 1 night in Apr 2023
Response from The Maryborough Team on May 3, 2023
Dear Heather,Thank you for sharing your feedback about your recent stay with us. We're sorry to hear that your experience fell short of your expectations. We take all feedback seriously and will work to address the issues you raised regarding the mattress, electrical outlets, shower accessibility, and lighting in the bathroom. We appreciate your feedback regarding the food as well and will use it to improve our dining options. We apologize for any inconvenience caused and hope that you will consider giving us another chance to provide you with a better experience in the future.Best regards,

10/10 Excellent

Katie, Sammamish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Carlo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Maryborough Hotel and Spa is a beautiful and luxurious hotel located in Cork, Ireland. From the moment you step inside, you are transported into a world of elegance and comfort. The rooms are spacious and well-appointed, with comfortable beds and modern amenities. The spa is also excellent, offering a wide range of treatments and facilities to help you relax and rejuvenate. One of the standout features of The Maryborough is the stunning gardens that surround the property. They are meticulously maintained and provide a tranquil oasis away from the hustle and bustle of the city. The hotel's restaurant, Bellini's, serves delicious food in a stylish and sophisticated setting, and the staff is friendly and attentive, making you feel right at home. Overall, The Maryborough Hotel and Spa is an exceptional place to stay in Cork, offering a perfect combination of luxury, comfort, and relaxation. Whether you're traveling for business or pleasure, this hotel is sure to exceed your expectations.
Stayed 1 night in Apr 2023
Response from The Maryborough Team on May 3, 2023
Dear Carlo,Thank you for your glowing review of The Maryborough Hotel and Spa. We're thrilled to hear that you enjoyed your stay with us and that our elegant and comfortable accommodations, spa facilities, and stunning gardens exceeded your expectations. It's also great to hear that you enjoyed dining at Bellini's and that our staff provided you with friendly and attentive service. We appreciate your recommendation and hope to welcome you back soon for another relaxing and luxurious stay.Best regards,

6/10 Okay

John

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The toilet is in the wardrobe as is the shower and the bath is freestanding in the bedroom. It’s a cross between Faulty Towers and Mrs Brown’s Boys
Stayed 1 night in Mar 2023
Response from The Maryborough Team on May 3, 2023
Thank you for sharing your feedback with us. We apologise if the room layout did not meet your expectations. We strive to provide unique and comfortable accommodations, but we understand that not every guest will appreciate the same style. We appreciate your feedback and will take it into consideration as we continue to improve and evolve our property. If you have any further concerns, please do not hesitate to reach out to our staff who will do their best to address your needs.

8/10 Good

Ashley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, well appointed room with bath and access to lawn. Great spa area open quite late to enjoy. Comfy beds and eco-friendly lighting. Unfortunately, unable to review breakfast as we left too early and breakfast is served later on the weekend which was unclear at booking so paid more for bed and breakfast package that was not able to be redeemed.
Response from The Maryborough Team on Mar 14, 2023
thank you for your kind review. We are so delighted to hear you had an enjoyable stay at The Maryborough. We appreciate your kind words about the staff, service, and dinner. We will be sure to pass your kind words as well as your constructive feedback regarding breakfast information to all the team. We look forward to welcoming you back again soon.

10/10 Excellent

Seosamh

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top notch!
Great staff. Great spa facilities. Top notch.
Stayed 1 night in Feb 2023
Response from The Maryborough Team on Mar 14, 2023
Thank you for your kind 10/10 review. We are so delighted to hear you had an enjoyable stay at The Maryborough. We appreciate your kind words about the staff, and Spa. We look forward to welcoming you back again soon.

8/10 Good

Louise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff. All seemed v happy in their jobs. Smiling,friendly,helpful professional. V busy hotel & very well staffed. Really good breakfast buffet & freshly cooked to order also.
Stayed 1 night in Feb 2023
Response from The Maryborough Team on Mar 14, 2023
thank you for your review. We are so delighted to hear you had an enjoyable stay at The Maryborough. We look forward to welcoming you back again soon.

10/10 Excellent

Seosamh

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from The Maryborough Team on Mar 14, 2023
thank you for your 10/10 review. We are so delighted to hear you had an enjoyable stay. We look forward to welcoming you back again soon.

4/10 Poor

Barry

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from The Maryborough Team on May 30, 2023
Thank you for your review

6/10 Okay

Roy

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Mary Borough is a tired old lady
We stayed here after a overbooking issue with Hotels.com which was a nightmare 2 hours of admin support from them because you cannot contact them by phone direct !!! ……the stay at Maryborough was extremely disappointing… for a so called country house style hotel… especially breakfast where service was appalling with surly staff & terrible overcooked omelettes plus no staff cleared the table after we had obviously given up on trying to eat them … this hotel needs a management that leads from the front .. lacklustre & tired seems to sum this place up .. even when we wanted heating in our room last night we waited for an old fashioned portable radiator to be brought up … this place I will definitely give a wide berth to in future even we only stayed here due to hotels.com/Raddison incompetence in the first place !!! We both travel a lot & we know what hotel standards should be met as a minimum & this so called 4 star hotel lacks an awful lot of them !!
Stayed 1 night in Sep 2022
Response from The Maryborough Team on May 30, 2023
Thank you for sharing your experience, and we apologize for the disappointment you encountered during your stay. We take your feedback seriously and will address the issues you raised with our team. We strive to provide excellent service and are sorry for the breakfast and heating concerns. We appreciate your insights and hope to have the opportunity to improve upon your experience in the future.

6/10 Okay

Haden

Stayed 1 night in Aug 2022

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is a family run,( by no means a small operation) constantly great hotel with fabulous facilities. The service is second to none all around the hotel. The restaurant set its bar high.l, consistently good food.
Stayed 2 nights in Jul 2022
Response from The Maryborough Team on Aug 2, 2022
Hello Steve and thank you for your kind review. We are so delighted to hear you enjoyed your visit to The Maryborough. We appreciate your kind words about the hotel, facilities, service, restaurant and food. We hope to welcome you back again soon.