Ratings based on 753 Verified Reviews

4.1 out of 5
85% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from england

Fantastic stay

Posted Feb 27, 2017
Only spent one night here but the hotel is lovely with great staff who were very helpful. Would recommend to anyone wishing to visit cork.
3 out of 5
by A verified traveler from Belfast

Nice hotel but not the most convenient layout.

Posted Feb 15, 2017
We stayed in room 239 after being moved from 235. The lift was broken when we arrived. Not that it would make that much difference. It seems the standard rooms are all located in a separate building out the back of the beautiful part of the hotel. But despite our room being 239. It wasn't on the 2nd floor. We can to go up the stairs to the 1st floor, walk the length of the hotel, then down another very cold walk way, then climb another 4 flights of stairs in an outdated building, then walk the length of the building again to reach our room. The only difference a working lift would have made to that journey was that instead of walking up the first flight of stairs you could have got a lift to the 1st floor. There is no lift access to the part of the hotel we were in. We were told that they gave us an upgrade to a king room with a great view and unless someone really liked brick walls as a view there was nothing great about it. That was from room 235. So we walked the long journey back to reception and actually had to show the receptionist a photo of the view from our room to prove there was no view. Then got movery further a long the hehe corridor to 239 which was beyond the brick wall and actually had some view. Attached is a pic from room 235. Someone really needs to think about the logistics of this hotel. Or even have staff to carry your bags up the 6 flights of stairs and cold walk ways that you have to face to get to the standard rooms.
4 out of 5
Recommended
for Everyone
by A verified traveler from texas

Posted Jan 15, 2017
Cons: Room temp was a bit hot
Just what we needed, clean and not to expensive. It was good room was a bit warm but not a deal breaker.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 19, 2016 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Short break in Cork

Posted Dec 17, 2016
Pros: The Staff.
Cons: The wifi to the room. Housekeeping could have been more attentive. We had too request a toilet roll and also tea bags more than once from reception.
Location: location is a bit of a walk to the main part of the city. Downhill and uphill coming back. However a great view from the Hotel.
Stayed two nights. Didn't have breakfast, but did eat in restaurant in the evening . Food was good and so was the service. This was my second visit and would definitely go back sometime.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 13, 2016 on Hotels
4 out of 5
by A verified traveler

Convenient hotel about 10 min from city walking

Posted Dec 9, 2016 on Hotels
Hotel was fabulous. The room was lovely but my only problem was, the room was like a sauna. I opened the window and turned the heating off but it was still way to warm. Room was very comfortable other than that and I have to say the staff working in the reception are were extremely helpful and friendly.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 5, 2016 on Hotels
4 out of 5
by A verified traveler

Hotel staff very professional and friendly

Posted Nov 25, 2016 on Hotels
Had little sleep on the Sat night 19th due to the loud humming noise of the central heating boiler which was situated directly outside the bedroom window. However got an upgrade for the 20th which was great
5 out of 5
by A verified traveler

Perfect spot - nice view of Cork City

Posted Nov 11, 2016 on Hotels
Again. History of location .. close to good pub!