Interior detail

Reviews of Clayton Hotel Cork City

4 out of 5
Clayton Hotel Cork City
Lapps Quay, Cork, Cork

Reviews

8.8

Excellent

Rating 10 - Excellent. 555 out of 1006 reviews" "
Rating 8 - Good. 310 out of 1006 reviews" "
Rating 6 - Okay. 90 out of 1006 reviews" "
Rating 4 - Poor. 32 out of 1006 reviews" "
Rating 2 - Terrible. 19 out of 1006 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rae

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will stay with Clayton Hotels whenever I get the opportunity!
Stayed 4 nights in Mar 2024

6/10 Okay

Danilo

Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2024

10/10 Excellent

Alan, Roseville

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and facilities well located to roads and old town
Stayed 1 night in Mar 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Mary Lynne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the absolute best hotel experience! I accidently forgot my phone and Debbie, front desk manager, was incredible - instead of having me spend time and money organizing and paying to DHL she rang me and said she was coming to the Netherlands where I live for the weekend. I met her in Amsterdam where she returned my phone. Above and beyond is all I can say - cheers to Clayton for hiring such rock stars! Although we are traditionally Hilton and Marriott, we are now loyal to an all-Irish brand - well done!!
Stayed 2 nights in Feb 2024

8/10 Good

alan

Liked: Cleanliness, staff & service, property conditions & facilities
Easy parking and access
Stayed 1 night in Feb 2024

8/10 Good

Amber

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Some rooms are nicer than others. We had two rooms. One of the rooms looked renovated. The other room was older and had red stains on the carpet that looked like it could be blood.
Stayed 3 nights in Sep 2023

2/10 Terrible

ANJANI

Traveled with group
Disliked: Cleanliness, staff & service, amenities
the staff cannot not be bothered, rooms were not vacuumed as I was allergic with running nose and sneezing as soon as I entered the room until the next day when I asked for the room to be clean and vacuumed and then I was better. Homeless person sleeping at the door by the breakfast room and was peeing at the door during breakfast If you are not a meat eater the don't go there not much other than baked beans and toast.
Stayed 2 nights in Feb 2024

8/10 Good

Kiyomi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2024

10/10 Excellent

seamus

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Always great
Stayed 1 night in Jan 2024

6/10 Okay

Patrick

Traveled with partner
Liked: Staff & service
The hotel is very central and easy to get to . Very close to main shopping streets and pubs .
Stayed 2 nights in Jan 2024

6/10 Okay

Mark, Newnan

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2024

8/10 Good

Kieran

Stayed 2 nights in Jan 2024

4/10 Poor

mark, Binghamton

Traveled with family
Liked: Cleanliness, property conditions & facilities
Some confusion checking in with a second room reservation. Close to the English market/shopping. Shower was pathetic and hard to get bottles of water for room. A little expensive for what we got.
Stayed 2 nights in Dec 2023

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff and lovely room. Thanks to Debbie
Stayed 1 night in Dec 2023

10/10 Excellent

paul

Stayed 2 nights in Dec 2023

10/10 Excellent

Conor

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent

10/10 Excellent

Jacqueline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
The hearing in the room was not working they gave us 2 heaters it was very cold , ended up getting home with a bout of flu overall stay was great
Room with a view
Room with a view
Room with a view
Stayed 7 nights in Nov 2023
Response from Clayton Hotel Cork City on Dec 10, 2023
Dear Jacqueline, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Kind Regards,Clayton Hotel Cork City

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved the location. Perfect to walk and find everything we need. Extremely clean and suited our needs perfectly.
Stayed 2 nights in Nov 2023
Response from Clayton Hotel Cork City on Dec 10, 2023
Dear Julie,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Kind Regards,

8/10 Good

Fiona

Business traveler
Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Clayton Hotel Cork City on Dec 10, 2023
Dear Fiona,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Kind Regards,

8/10 Good

aisling

Stayed 1 night in Nov 2023

6/10 Okay

Adelheid

Traveled with family
Liked: Staff & service, amenities
Convenient location as walkable to everything yet quiet. Very good bedding. Property is dated and could use some updating.
Stayed 3 nights in Nov 2023
Response from Clayton Hotel Cork City on Dec 10, 2023
Dear Adelheid,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Kind Regards,

6/10 Okay

Erica

Stayed 2 nights in Nov 2023

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Clayton Hotel Cork City on Dec 10, 2023
Dear Elaine,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Kind Regards,

6/10 Okay

Stephen

Business traveler
Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Clayton Hotel Cork City on Dec 10, 2023
Dear Stephen,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Kind Regards,

10/10 Excellent

joey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A do over
The Hotel was conveniently located. It was very clean and the staff friendly. I would definitely stay here again.
Stayed 2 nights in Oct 2023
Response from Clayton Hotel Cork City on Dec 10, 2023
Dear Joey,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Kind Regards,

6/10 Okay

Martin

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2023
Response from Clayton Hotel Cork City on Dec 10, 2023
Dear Martin,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Kind Regards,

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Clayton Hotel Cork City on Dec 10, 2023
Dear Matthew,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Kind Regards,

8/10 Good

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There's a homeless shelter across from the room, a fight broke out outside of our room, call security but nothing was done to stop or remove the documents
Stayed 1 night in Oct 2023
Response from Clayton Hotel Cork City on Dec 10, 2023
Dear Christopher,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Kind Regards,

10/10 Excellent

CHUNG HSIEN

Stayed 6 nights in Oct 2023
Response from Clayton Hotel Cork City on Dec 10, 2023
Dear Chung Shien,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Kind Regards,

6/10 Okay

Cynthia

Liked: Staff & service, amenities
The hotel was a little tired - the carpet had many stains. The room was spacious though and in a Good location - close to everything.
Stayed 1 night in Oct 2023
Response from Clayton Hotel Cork City on Dec 10, 2023
Dear Cynthia,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Kind Regards,

10/10 Excellent

Teri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Clayton Hotel Cork City on Dec 10, 2023
Dear Teri,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Kind Regards,

8/10 Good

Shaun

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Clayton Hotel Cork City on Dec 10, 2023
Dear Shaun,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Kind Regards,

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Great location and friendly staff.
Stayed 2 nights in Oct 2023
Response from Clayton Hotel Cork City on Dec 10, 2023
Dear Michael,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Kind Regards,

10/10 Excellent

crystal, baltimore

Liked: Property conditions & facilities
Only here for 1 night but fantastic room ! We would stay again!
Stayed 1 night in Oct 2023
Response from Clayton Hotel Cork City on Dec 10, 2023
Dear Crystal,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Kind Regards,

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay
Spacious room. Staff friendly and helpful. Bar / restaurant provided good value.
Stayed 3 nights in Oct 2023
Response from Clayton Hotel Cork City on Dec 10, 2023
Dear John,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Kind Regards,

10/10 Excellent

brian

Stayed 1 night in Oct 2023
Response from Clayton Hotel Cork City on Dec 10, 2023
Dear Brian,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Kind Regards,

4/10 Poor

tim

Disliked: Staff & service
Help!
No porter available to help with luggage.
Stayed 1 night in Oct 2023

6/10 Okay

John

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Nice place for business travel but went on holiday with the family and was ok. Amenities were over stated. Yes it has a pool and fitness center but they are part of a paid membership club. The pool was really for swimming laps and was always occupied with people doing just that. Same with the fitness center, it seemed like you were intruding on member’s workouts. Also the staff was not accommodating. After realizing the hotel wasn’t a good fit, I asked if I could cancel my 2nd night and got the corporate answer that cancelations must be made 24-hours in advance and I missed the deadline by 1-hour.
Stayed 2 nights in Oct 2023

8/10 Good

Aimee

Liked: Cleanliness, staff & service, property conditions & facilities
If you are going on business it was ok. As a tourist to the city it was lacking.
Stayed 2 nights in Sep 2023

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

Meena

Bathroom shower was slow rooms were not clean and staff was unfriendly
Stayed 2 nights in Sep 2023

8/10 Good

Alyssa

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a good area for access to the motorway and other roads, and in a good position to make it easy to get to touristy spots in the area. Parking was easy and plentiful. We liked our room and had a nice view of the river. Everyone we talked to on staff was nice and very helpful.
Stayed 1 night in Sep 2023

8/10 Good

Karen

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Check in not a happy experience
Our experience on arrival was not very satisfactory. Being pointed to a pod to check in while staff members continued their chat is not very good service. Definitely not the human element you would expect in the hospitality business. But otherwise our stay was pleasant
Stayed 1 night in Sep 2023

6/10 Okay

Johnnie

Business traveler
Love the riverside
Stayed 2 nights in Sep 2023

6/10 Okay

Mary

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Very expensive , total rip off and no breakfast included in the room rate. Food was very average and not good value for money. Staff were wonderful, very friendly and helpful.
Stayed 1 night in Sep 2023

10/10 Excellent

Elizabeth

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Clayton is a newer hotel and walkable to all areas of the city. Checkin was quick and easy. Decent bar.
Stayed 2 nights in Sep 2023

10/10 Excellent

Derek, VANCOUVER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view of the river from the room I stayed in. Excellent customer service.
Stayed 1 night in Aug 2023

8/10 Good

Yuet Ming

Traveled with family
Liked: Cleanliness
Location is good. Easy access to a lots of eating places
Stayed 7 nights in Sep 2023

10/10 Excellent

Lori

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was great the restaurant was just ok. We had reservations and after they took our order and delivered our food we never saw the wait staff again. We had asked for extra dipping sauce and never got it. They were standing around talking never came back and asked us we wanted dessert or needed anything else.
Stayed 2 nights in Sep 2023