Exterior

Reviews of The West Cork Hotel

3 out of 5
The West Cork Hotel
Ilen Street, Skibbereen, Cork

Reviews

8.8

Excellent

Rating 10 - Excellent. 164 out of 302 reviews" "
Rating 8 - Good. 91 out of 302 reviews" "
Rating 6 - Okay. 33 out of 302 reviews" "
Rating 4 - Poor. 11 out of 302 reviews" "
Rating 2 - Terrible. 3 out of 302 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Philippa

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Front Office Manager on Mar 20, 2024
Hi Philippa, Thank you for your 5 star review, I am delighted to see you enjoyed your stay, I do hope we see you return to us in the future. Kind Regards,Aidan DerwinFront Office Manager

10/10 Excellent

Anita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a ton in town to do but beautiful
Stayed 1 night in Nov 2023
Response from Front Office Manager on Nov 28, 2023
Dear Anita,Thank you for your 5 star review, I am delighted to see you enjoyed your stay. Next time you are down with us, please do come to reception for recommendations on things to do in West Cork!!All the best.Kind Regards,Aidan DerwinFront Office Manager

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay, everyone was top notch and super hospitable. Nothing felt out of place, and the amenities were perfect. Would love to stay again.
Stayed 1 night in Nov 2023
Response from Front Office Manager on Nov 23, 2023
Hi Liam,I am delighted to see you enjoyed your stay at The West Cork Hotel. I will be sure to share your positive feedback with our team who I know will be delighted.I look forward to seeing you return in the future.Kind Regards,Aidan DerwinFront Office Manager

6/10 Okay

John

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel nice staff. Room very cold no heating.
Stayed 2 nights in Oct 2023
Response from Front Office Manager on Nov 4, 2023
Hi John,Thank you for your feedback, I will investigate the heating in the hotel today, thank you for bringing this to my attention. Kind Regards,Aidan DerwinFront Office Manager

10/10 Excellent

Eileen and Noel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
West Cork Hotel!
Everyplace was gleaming. The staff were very friendly and helpful to me. I was told the time to move my car from being parked beside the hotel, to the Hotel car park. I really enjoyed my two night stay at the West Cork Hotel. I hope to be back again sometime.
Stayed 2 nights in Oct 2023
Response from Front Office Manager on Nov 2, 2023
Hi Eileen & Noel, Thank you very much for your lovely feedback, I was delighted to get a 10/10. I am glad to see the staff were able to look after you so well, they really are an asset to the hotel. I do hope we see you return to the hotel in the future. All the best.Kind Regards,Aidan DerwinFront Office Manager

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely setting and views from the bar and reception area. Staff welcoming, friendly and service was excellent. We really enjoyed our visit and would highly recommend it.
Stayed 2 nights in Oct 2023
Response from Front Office Manager on Oct 30, 2023
Hi Elizabeth, Thank you for taking the time in reviewing your recent stay with us, I am delighted to see you enjoyed your stay and you were looked after so well. I do hope to see you return to us in the future. Kind Regards,Aidan DerwinFront Office Manager

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Front Office Manager on Oct 18, 2023
Hi Michael,Thank you for your 10/10 review, I am delighted to see you enjoyed your stay at The West Cork Hotel, I do hope we see you return to us in the future. All the best.Kind Regards,Aidan DerwinFront Office Manager

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Front Office Manager on Oct 11, 2023
Hi Melissa,Thank you for your great review, I am delighted to see you enjoyed your stay with us. I look forward to seeing you return in the future. All the best.Kind Regards,Aidan DerwinFront Office Manager

10/10 Excellent

Pat

Stayed 1 night in Sep 2023
Response from Front Office Manager on Oct 9, 2023
Hi Pat,Thank you for your 10/10 review, I am glad to see you enjoyed your stay at The West Cork Hotel. I do look forward to welcoming you back in the future. Kind Regards,Aidan DerwinFront Office Manager

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s an older hotel, quaint, we had an excellent dinner in their restaurant, parking was close, check in went smoothly, the room was OK, older fixtures but functional.
Stayed 1 night in Sep 2023
Response from Front Office Manager on Sep 27, 2023
Hi Mark,Thank you for your feedback, I am delighted to see you enjoyed your stay. I do hope to see you return to us in the near future.Kind Regards,Aidan DerwinFront Office Manager

8/10 Good

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Front Office Manager on Sep 27, 2023
Hi Kayla,Thank you for your 4 out of 5 star review, I am delighted to see you enjoyed your stay at The West Cork Hotel.Kind Regards,Aidan DerwinFront Office Manager

6/10 Okay

thomas

Traveled with partner
Disliked: Property conditions & facilities
Phone not working in room. Even when a replacement phone was requested it was not acknowledge by the duty manager. A very important feature for a. Couple in their 80's. Noise from adjoining room at 3am- could not complain because their was no phone available. Ticking noise from smoke detector which I understand affected anumber if other guests and eventually repaired. They did give us a discount for the inconvenience though .
Stayed 1 night in Sep 2023
Response from Front Office Manager on Sep 13, 2023
Hi Thomas,Firstly thank you for your feedback, I do appreciate you taking the time in reviewing your stay. The Accommodation Manager has since fixed the phone in your bedroom and this has been tested. - Thank you for bringing this to my attention. Yes we did have a problem with our Smoke Detectors, the Smoke Detectors had a failure that was out of our control but has been since sorted. I do apologise for the inconvenience.We were glad to offer the discount for the inconvenience.All the best.Kind Regards,Aidan DerwinFront Office Manager

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab
Great hotel in a lovely location
Stayed 2 nights in Sep 2023
Response from Front Office Manager on Sep 13, 2023
Hi Pascal,Thank you for the lovely feedback, I am delighted to see you enjoyed your stay. I do hope we see you return in the near future. All the best.Kind Regards,Aidan DerwinFront Office Manager

10/10 Excellent

heidi

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Great bar Great food Lovely outside seating Manager would wander and chat Loved it
Stayed 1 night in Sep 2023
Response from Front Office Manager on Sep 8, 2023
Dear Heidi,Thank you for your 5 out of 5 feedback, I am delighted to see you enjoyed your stay.I do hope to see you return to us in the near future. All the best.Kind Regards,Aidan DerwinFront Office Manager

6/10 Okay

Aoife

Disliked: Cleanliness
Hotel is a little dated and some of the rooms are quite basic.
Stayed 1 night in Aug 2023
Response from Front Office Manager on Aug 29, 2023
Hi Aoife,Thank you for taking the time to review your stay with us, I have taken your feedback on board. I am happy to share with you that we are committed to renovating our Standard Rooms and do have a renovation plan in place. All the best.Kind Regards,Aidan DerwinFront Office Manager

4/10 Poor

Russell

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
For the price this hotel was awful. 149 euros not including breakfast! Should have been half that price given it’s dated and uncomfortable condition
Stayed 1 night in Aug 2023
Response from Front Office Manager on Aug 24, 2023
Hi Russell,Thank you for taking the time in reviewing your stay with us, I am disappointed to see you did not enjoy your stay with us in The West Cork Hotel. If there is any specific feedback you can provide me that I can work on to improve the hotel, I would greatly appreciate it. Kind Regards,Aidan DerwinFront Office Manager

6/10 Okay

Duperrier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast too expensive
Very nice Hotel, but the breakfast is too expensive. If you order The "Works Breakfast" at 16,95 € you will be charges for an additional 2,95 € for toast + 3.00 € for 1 cup of coffee + 3.95 € for Only 1 glass of orange juice. So your breakfast will cost you 26,95 €. We have taken only one cup of coffe because will believe that we will be charged again 3.95 € for per additional cup .... The Breakfast Menu is not very clear, at least for us because it was said that the breakfast will be with coffee and orange juice. So
Stayed 1 night in Aug 2023
Response from Front Office Manager on Aug 23, 2023
Hi Duperrier,Thank you for taking the time in reviewing your recent stay with us, I have brought your feedback about breakfast to our Breakfast Manager. Just for future reference I do urge you to look at Breakfast included packages in any hotel you visit from now on. If you were on this package, you would have access to full buffet, any hot dish off the breakfast menu, tea/coffee for 12.50 per person. Thank you again for taking the time to review your recent stay with us. All the best.Kind Regards,Aidan DerwinFront Office Manager

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Location of the hotel, cost of the hotel, customer serice
Response from Front Office Manager on Aug 23, 2023
HI Cynthia,Thank you for your lovely feedback, I am delighted to see you enjoyed your say. We do hope to see you return to the hotel in the near future.All the best.Kind Regards,Aidan Derwin Front Office Manager

10/10 Excellent

KIERAN

Stayed 1 night in Aug 2023
Response from Front Office Manager on Sep 5, 2023
Hi Kieran,Thank you very much for your great rating, I am glad to see you enjoyed your stay.All the best.Kind Regards,Aidan DerwinFront Office Manager

8/10 Good

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Nice hotel with very friendly staff. Breakfast was delicious as was dinner. Good location near the Heritage Center and downtown area.
Stayed 5 nights in Aug 2023
Response from Front Office Manager on Aug 15, 2023
Hi Elizabeth, Thank you for taking the time to review your stay. I am glad to see you were looked after. Enjoy the rest of your trip and do hope to see you return to us in the future. Kind Regards,Aidan DerwinFront Office Manager

10/10 Excellent

Marcie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We spent a night in Skibbereen and did the nighttime kayaking tour on Castlehaven Bay. We enjoyed everything about our stay there and breakfast in the morning was wonderful! Would definitely return to this hotel!
Stayed 1 night in Jul 2023
Response from Front Office Manager on Aug 9, 2023
Hi Marcie, Thank you for your positive review. I am delighted to see you enjoyed your stay in The West Cork Hotel and that you enjoyed the Atlantic Sea Kayaking in Castlehaven! We look forward to welcoming you back in the future.Kind Regards,Aidan DerwinFront Office Manager

10/10 Excellent

Carmel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 2 nights in Aug 2023
Response from Front Office Manager on Aug 5, 2023
Dear Carmel, Thank you for your feedback, I am delighted to see you enjoyed your stay. Kind Regards,Aidan DerwinFront Office Manager

10/10 Excellent

Damien

Stayed 1 night in Jul 2023
Response from Front Office Manager on Aug 5, 2023
Dear DamienThank you for your feedback, I am delighted to see you enjoyed your stay. Kind Regards,Aidan DerwinFront Office Manager

8/10 Good

Caitlin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Decent and clean hotel in a convenient location when driving along the coast or doing nearby activities, like kayaking or surfing. Standard room that could do with a little updating, but comfortable.
Response from Front Office Manager on Aug 5, 2023
Dear Caitlin,Thank you for your feedback, I am delighted to see you enjoyed your stay. I have taken all feedback on board.Kind Regards,Aidan DerwinFront Office Manager

6/10 Okay

aviad

Traveled with family
Disliked: Staff & service, property conditions & facilities
Very old and not well maintained. Not VFM.
Stayed 1 night in Jul 2023
Response from Front Office Manager on Aug 5, 2023
Dear Aviad,Thank you for taking the time to share your feedback. I am sorry to see you did not enjoy your stay with us. I have taken all feedback on board. Kind Regards,Aidan DerwinFront Office Manager

10/10 Excellent

Helen

Stayed 2 nights in Jul 2023
Response from Front Office Manager on Aug 5, 2023
Dear Helen,Thank you for your feedback, I am delighted to see you enjoyed your stay. Kind Regards,Aidan DerwinFront Office Manager

6/10 Okay

David

Liked: Cleanliness, staff & service
Great team welcome. clean. but, toiletries in Bathroom were single use. refillable the norm in many hotels. the breakfast was bland. staying in two hotels in West cork within 4 days, very noticeable the difference. First hotel, had homemade, bread, scones, preserves, granola, the origin of the produce outline on menu, highlighting local produce. the West cork hotel had nothing similar. mass produced, lacking in taste , flavour. Did not appear to support local. No area to relax after a day out. small bar for evening food, but if no reservation no availability.
Stayed 2 nights in Jun 2023
Response from Front Office Manager on Aug 9, 2023
Hi David, Thank you for your feedback, I have passed on your feedback to our Accommodation Manager about toiletries. We have found it extremely difficult to source toiletries this year and our plan is to change to having dispensers in all rooms.I have also taken your feedback to our Head Chef, while I guarantee you we do use local produce we do not advertise this very well and I will put a plan in place to change this.Thank you for your honest feedback and I hope to see you return to us in the future. Kind Regards,Aidan DerwinFront Office Manager

10/10 Excellent

Tamara

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very quaint, but showing a bit of age with a leaky ceiling and little water pressure, but we loved the location to be close to the kayaking adventure we booked close by.
Stayed 1 night in Jun 2023
Response from Front Office Manager on Aug 9, 2023
Hi Tamara,Thank you for your feedback, I have passed your feedback onto our Accommodation Manager to investigate. We do hope to see you return to us in the future.Kind Regards,Aidan DerwinFront Office Manager

10/10 Excellent

Catie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean and comfortable. The dinner was delicious! We sat outside for drinks afterwards and it was very relaxing. This was a nice little stop between Waterford and Ring of Kerry!
Stayed 1 night in Jun 2023
Response from Front Office Manager on Aug 9, 2023
HI Catie,Thank you for your feedback. I am delighted to see you enjoyed your dinner and drinks. (I highly recommend the bridge for drinks)We hope to see you return to us in the future. Kind Regards,Aidan DerwinFront Office Manager

10/10 Excellent

Erin

Stayed 1 night in Jun 2023
Response from Front Office Manager on Aug 9, 2023
Hi Erin,Thank you for your feedback. I am delighted to see you gave us 5 out of 5.I look forward to welcoming you back in the future.Kind Regards,Aidan DerwinFront Office Manager

10/10 Excellent

Noreen

Lovely hotel on the ilen river in Skibbereen Stayed there 30 years ago when visiting family. Nicely updated with great bathrooms but keeping the charm! Only criticism is the vague breakfast options Need a description of what is a continental breakfast Are ala Carter options available? Great stay!!
Stayed 2 nights in Jun 2023

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel, but dinner a little disappointing
The hotel is in a great location for exploring west Cork. Our room was clean, bright and spacious… the water pressure in the shower is gravity based rather than a power shower, and given it was a large shower head the pressure wasn’t great. Breakfast was nice on both mornings, but our evening meal was a bit disappointing for the price. I’d a sirloin steak (€31) which looked more 8oz than the 10oz it was supposed to be, it was tasty, but the accompanying chips and onion rings were obviously just the type of frozen ones you can buy in Lidl and added nothing to the meal. My friend had pork that was supposed to be marinated in garlic and rosemary, but arrived covered in pepper sauce… he said that’s all he could taste. The waitress offered to change it, but that would’ve taken 10 mins by which time the rest of us would be finished our meals. Our stay overall was good and the service was attentive and pleasant. We would return, but would dine out elsewhere in the evenings… and there’s plenty of choice in west Cork.
Stayed 2 nights in Jun 2023

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tony Baltimore
Lovely quiet location. Superior room absolutely great (212). Good irish breakfast. friendly staff.
Stayed 1 night in Jun 2023

10/10 Excellent

Donal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
June stay
Great hotel - superb food and great team - looking forward to returning
Stayed 1 night in Jun 2023

10/10 Excellent

Mary, St Louis

Best of Irish hospitality
Stayed 4 nights in May 2023

10/10 Excellent

Mary, St Louis

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Best of Irish hospitality!
Stayed 4 nights in May 2023

10/10 Excellent

John

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As always it was wonderful. Lovely rooms and the food was great. The staff efficient and friendly.
Stayed 1 night in May 2023

10/10 Excellent

John

Stayed 1 night in May 2023

8/10 Good

Hollis

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed the hotel & the town. Was a nice quiet stop in our trip throughout Ireland.
Stayed 2 nights in May 2023

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
great view / accommodating staff
Stayed 1 night in Apr 2023

10/10 Excellent

Mark

Stayed 1 night in Apr 2023

10/10 Excellent

Noel

Stayed 2 nights in Apr 2023

10/10 Excellent

Eileen

Stayed 1 night in Apr 2023

10/10 Excellent

Andrew

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Poppy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a brilliant stay, lovely friendly staff. Room was lovely will definitely be back !
Stayed 1 night in Feb 2023

8/10 Good

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
West Cork break
Location of hotel is perfect, friendly staff who are very obliging and helpful. There is a lovely spacious area in the foyer. The only issue I had was value for money in terms of the fish dishes on the menu, which I felt were overpriced for the tiny portion of fish given on one particular evening. Otherwise, it was a lovely break. Lough Hyne which is roughly 5km away is well worth a visit.
Lough Hyne
Stayed 2 nights in Feb 2023

10/10 Excellent

John

Stayed 2 nights in Jan 2023

10/10 Excellent

Aoife

Stayed 1 night in Oct 2022

8/10 Good

Keith

Stayed 1 night in Oct 2022
Response from Front Office Manager on Nov 22, 2023
HI Keith, Thank you very much for your 4 star review, I am delighted to see you enjoyed your stay in The West Cork Hotel.I do hope to see you return to The West Cork Hotel in the future.Kind Regards,Aidan DerwinFront Office Manager

10/10 Excellent

Tomás

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and comfortable room. The decor was excellent and very clean throughout. Very nice staff who really look after you.
Stayed 1 night in Sep 2022
Response from Front Office Manager on Oct 7, 2022
Thank you very much for your feed back, nice to hear you enjoyed your stay.Reception team.