Ratings based on 127 Verified Reviews

2.5 out of 5
48% of guests recommend
2.9 Room cleanliness
3.0 Service & staff
2.5 Room comfort
2.4 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Over priced Jail Cell

Posted Jun 28, 2017
Pros: Proximity to Cornwall.
Cons: Too much to say..
For this bottom end accommodation the price was way too high. Door lock was very insecure. dead bugs on the floor. Shower head blocked up. Had to ask for coat hangers. Dim fluorescent light in the room made it feel like an institution.
Comment from Hotel Management
Jul 19, 2017 by Charles, Hotel Management
thank you for your feedback. sorry you did not have a perfect stay. we will improve our service with better cleaning and brighter light. But our price is lowest in this area, not sure why you think it is over-priced. We are small in size, but we try to provide better service over time, if you give us second chance, you will see the difference.
5 out of 5
by Sonya J.

Posted Jan 18, 2017 on Hotels
Comment from Hotel Management
Jan 30, 2017 by General Manager, Hotel Management
Thank you for your business!
4 out of 5
by Eric

Convenient and clean.

Posted Jan 2, 2017 on Hotels
Hotel was nice and convenient (on my road). A bit expensive for my taste and level of comfort, but very good overall.
Comment from Hotel Management
Jan 30, 2017 by General Manager, Hotel Management
Thank you for your business!
1 out of 5
by A verified traveler

Posted Dec 18, 2016 on Hotels
Private hair on sheets disgusting!
Comment from Hotel Management
Dec 22, 2016 by General Manager, Hotel Management
Thank you for your comment. we are very sorry that you did not have satisfying stay. We actually change sheets everyday if somebody have stay in room. we dont know where the hair come from. but we will pay close attention to our sheet, promise this will not happen!
1 out of 5
by A verified traveler

Posted Dec 7, 2016 on Hotels
The first room had bedbugs and the second room was cool but i needed somewhere to sleep.
Comment from Hotel Management
Dec 9, 2016 by General Manager, Hotel Management
Thank you for your comment. Sorry we did not have pleasant stay. We have never had bedbug issue. If you found something, please let us know at the first place so we can help you. We will check our room. and talk with professionals, make sure we will never have bed bug. if you stay here next time. still found this issue, we will give full refund. thanks
3 out of 5
by A verified traveler

Posted Nov 24, 2016 on Hotels
We got what we paid for and we're very satisfied with one exception, the bed! Clean fresh sheets but very old bed/ mattress. Back pain all night, kept waking me up
Comment from Hotel Management
Nov 27, 2016 by General Manager, Hotel Management
thanks for your business. sorry for did not provide the best service. we are working hard to improve our service. Thank you for letting us know what we need to improve. If you stay with us next time, we promise you will have much better bed.
2 out of 5
by A verified traveler from US

Bare bones, close to West Point

Posted Nov 23, 2016
Easy access to West Point for football game, inexpensive. We did not expect much and it was a little less than expected with tiny, OLD bath, thin towels, musty smell, needs new mattresses, but it had new flooring. It served it's purpose for one night but we would probably not stay there again.
Comment from Hotel Management
Jan 31, 2017 by Charles, Hotel Management
thank you for your business. as you can see, we have upgrade our floor, and we are also in process of upgrading our bath room. If you come here next time, you will find new better bath.
3 out of 5
Recommended
for Everyone
by A verified traveler from US

Nice hotel for what it is

Posted Oct 31, 2016
Pros: Location
Cons: Thin walls, no coffee maker, no hairdryer
Location: West Point, small town boutique shopping
Not expensive and only 4 miles from West Point. We chose it for the location knowing it didn't have great ratings and I was pleasantly surprised. It was very clean and the owner was super nice. Nothing fancy but it did the job.
Comment from Hotel Management
Feb 28, 2017 by Charles, Hotel Management
Thank you for your business! We are in process of improving our service. If you can come back next time, you will surprise more!
2 out of 5
by A verified traveler

Posted Oct 21, 2016 on Hotels
Comment from Hotel Management
Oct 22, 2016 by General Manager, Hotel Management
Thank you for your business!
5 out of 5
by A verified traveler

Posted Oct 18, 2016 on Hotels
Comment from Hotel Management
Oct 18, 2016 by General Manager, Hotel Management
Thank you for your business!