beware of collapsing beds!
Posted Oct 31, 2016 on Hotels
20 minutes after arriving, we mad a cup of tea and sat on the end of the bed to drink it, as i sat down the bed collapsed under me, the timber frame had split from end to end. i fell back and the tea went all over me. went straight downstairs to tell them and the manager just said, 'it shouldnt have collapsed' as though i had imagined it. i told him exactly what had happened and he just said 'well i suppose that the customer is always right so ive got to believe you if thats how you say it happened' quite why he thinks i would be lying about his bed collapsing as i stood in reception covered in tea ive no idea. then later we heard the staff relating the tale to other customers and having a laugh at our expensebut i decided there and then to spend not a penny of my money in the place, so we went over the road and had great food in the wellington and good ales in the star. the hotel was ok, but the attitude of the manager will prevent me from ever going back there.