Ratings based on 408 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
93% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

Posted Jul 22, 2016
Pros: Hotel accomodant. Petit dépanneur ouvert en tout temps. Piscine propre. Hotel propre.
Cons: Les murs sont trop minces. On entend toutes les conversations des chambres voisines. Les tapis sont usés et sentent l'humidité.
Séjour plaisant. Hotel propre. Personnel courtois et sympathique. Hotel bien situé.
Comment from Hotel Management
by Geneviève G | Sales Representative, Hotel Management
Bonjour, Merci de nous faire part de vos commentaires suite à votre séjour à l’hôtel. Votre opinion nous tient à cœur. Nous sommes heureux d’apprendre que la propreté de l’établissement et que la politesse du personnel vous ait plu. Mes excuses pour le bruit provenant des chambres voisines. Merci de nous partager vos commentaires en ce qui concerne les tapis. Je peux vous assurer que notre équipe de l’entretien ménager s’occupe du lavage quotidien et que nous venons tout juste d’engager une compagnie externe pour un nettoyage professionnel. Néanmoins, nous souhaitons que nos invités se sentent à l’aise chez nous et votre feedback nous aide à faire les améliorations nécessaires. Merci encore une fois d’avoir choisi de séjourner chez nous. Au plaisir de vous accueillir à nouveau, Geneviève G | Représentante des ventes
4 out of 5
by A verified traveler from Ottawa, ON

Probably the best hotel in Cornwall

Posted Jul 18, 2016
Pros: Free Wifi Location Clean
Cons: Carpet cleaning/renew
Location: Close to border (USA), Long Sault Parkway
Our stay was pleasant. Good Wifi. Room was very clean. From my searches, this is the best hotel choice in Cornwall. I would stay again.
Comment from Hotel Management
Jul 19, 2016 by Joanne, Assistant General Manager, Hotel Management
Hi Julie, Thanks for staying with us on your recent visit to Cornwall. We appreciate your feedback! Thank you for your kind comments. Keeping our rooms clean and welcoming our guests is one of our top priorities. We hope you’ll call us again when you are next in the area. We’d be pleased to welcome you back to the Ramada Hotel & Conference Centre. Thanks and have yourself a wonderful day! Joanne, Assistant General Manager
3 out of 5
by A verified traveler

Good stay

Posted Jul 18, 2016
Pros: Very nicely located to old and new Montreal downtown. All well within walking distance. Great continental breakfast if compared to other hotels.
Hotel was totally what expected for the price range. A bit noisy for our taste, but that's what happens if you are in the centre of the city.
Comment from Hotel Management
Jul 19, 2016 by Geneviève G | Sales Representative, Hotel Management
Hello Traveler, Thank you for choosing the Ramada Hotel & Conference Centre during your recent stay in Cornwall. We appreciate you taking the time to review your experience. Our convenient location only 3 kilometres from Highway 401 makes travelling to Montreal very easy. We are also only a 1-hour drive from Ottawa. Our complimentary hot breakfast buffet definitely keeps guests coming back. Glad you got to enjoy it. We hope to welcome you again soon. Best regards, Geneviève G | Sales Representative
4 out of 5
by A verified traveler from ontario

Handy hotel to get to.

Posted Jul 6, 2016
There was no restaurant attached to the hotel. The one hotel close is very expensive.... But there is a Kelsey's across the road. Breakfast was good.
Comment from Hotel Management
Jul 7, 2016 by Scott Lecky, General Manager, Hotel Management
Hi Faye: Thank you for your comments. They help us make positive changes to the property for future guests. Breakfast is served daily in the hotel's BrookValley Café both for our guests (included with your stay) and for outside patrons as well. We have recently made a new addition to the hotel property with the opening of Eight Zero Zero Resto Lounge.This modern restaurant, housed adjacent to the hotel (about 20 steps away), offers both lunch and dinner, as well as late night pub fare. For anyone looking for other options, we are conveniently located on Brookdale Avenue, one of Cornwall's main arteries. This location means we are 450m from many restaurant options, among them Kelsey's, Tim Hortons, St. Hubert, East Side Mario's, Scores and Au Vieux Duluth. Thanks for choosing the Ramada Hotel & Conference Centre - Cornwall. We hope you'll join us again soon. Scott Lecky, General Manager
5 out of 5
by A verified traveler from Montreal

easily accessible from highway and close to stores

Posted May 16, 2016
Pros: The pool is fantastic, the parking easy, the food delicious, the staff very friendly and helpful.
Cons: I couldn't figure out how to get water from the shower head and later discovered the sticker was too faded. So a notice somewhere would be helpful.
Location: Easy access to grocery store for snacks and to Walmart for emergency medicines. Thanks.
Pool is amazing! My favorite part. Rooms lovely too.
Comment from Hotel Management
May 17, 2016 by Geneviève G | Sales Representative, Hotel Management
Hi Rosemary, Thank you so much for joining us on your last visit to Cornwall. We appreciate you taking the time to write this review about your experience at the Ramada Hotel & Conference Centre. I am happy to hear that our large heated indoor pool was the highlight of your stay! Thank you for letting us know about the faded instructions for the showerhead. I have advised the Housekeeping Manager and she will ensure the sticker is replaced. We look forward to hosting you here again on your next trip to the Cornwall area. Best regards, Geneviève G | Sales Representative
2 out of 5
by A verified traveler

Screaming kids, loud parents and staff no control

Posted May 3, 2016
Staff could or would not control them. We're going to make me move and not the ones out of control
Comment from Hotel Management
Jun 18, 2016 by RamadaCornwall, Hotel Management
Dear guest, We are very sorry that your experience was not a positive one. We aim to hire security personnel when large sports teams choose to stay with us. We would appreciate the opportunity to improve your perception on your next visit to the area. Sincerely, Scott Lecky, General Manager
4 out of 5
by Sylvia

Posted Apr 22, 2016 on Hotels
Comment from Hotel Management
Jun 19, 2016 by Genevieve G, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback.
5 out of 5
by A verified traveler

Posted Apr 22, 2016 on Hotels
Comment from Hotel Management
Jun 19, 2016 by Genevieve G, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback.
4 out of 5
by A verified traveler from Toronto,Ont

Clean hotel. The pool was excellent!!!

Posted Apr 19, 2016
Pros: The pool
Cons: Fan in the bathroom was not working or there was not one (condensation build up)
Location: Location is perfect. Restaurant's and shopping all walking distance from hotel
Enjoyed our stay. We really enjoyed the pool. Our room was very clean and quiet. The only negative was there was no fan in the bathroom or it was not working. The complimentary breakfast was very tasty. We found the staff very pleasant. Nice and quiet area. I would definitely stay again when we visit Cornwall again.
Comment from Hotel Management
Apr 19, 2016 by Geneviève G | Sales Representative, Hotel Management
Hello, Thank you for taking the time to review our Cornwall hotel. We appreciate your comments as they help us to continually improve. I am happy that our large heated indoor pool was a big hit with your group! We take pride in always offering friendly service to make our guests feel right at home. Looking forward to welcoming you again here at the Ramada Hotel & Conference Centre when you are next in the Cornwall area. Best regards, Geneviève G | Sales Representative
5 out of 5
by A verified traveler

Posted Apr 18, 2016
Only stayed one night but it was quiet, clean and comfy, Thanks
Comment from Hotel Management
Apr 19, 2016 by Geneviève G | Sales Representative, Hotel Management
Hello, Thank you for taking the time to review our Cornwall hotel. We appreciate your feedback. We are happy to hear your one-night stay here at the Ramada Hotel & Conference Centre was rejuvenating. Please don’t hesitate to let us know when you are next in the Cornwall area. Best regards, Geneviève G | Sales Representative