Exterior

Reviews of Hampton Inn & Suites Outer Banks/ Corolla

2.5 out of 5

Reviews

9.0

Wonderful

Rating 10 - Excellent. 649 out of 1001 reviews" "
Rating 8 - Good. 234 out of 1001 reviews" "
Rating 6 - Okay. 70 out of 1001 reviews" "
Rating 4 - Poor. 28 out of 1001 reviews" "
Rating 2 - Terrible. 20 out of 1001 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Betty

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location. Staff always greeted us with a smile; Betty, at breakfast, was a gem. Jimmy, at front desk, was courteous and helpful. Continenental breakfast was good. Ocean front location was absolutely breathtaking and convenient. Bed was comfy. Our entire experience was wonderful. Our only recommendation is for management to purcahse more bath towels. They ran out one day, but next morning they were replaced. Houskeeping were fantastic. Again, wonderful stay and we plan to return in the warmer months.
Stayed 3 nights in Apr 2024

10/10 Excellent

Ann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely area of Corolla.
Stayed 5 nights in Apr 2024
Response from GM on Apr 22, 2024
Ann, thank you for taking the time to share about your recent visit. We're pleased to know you had a pleasant stay thanks to our peaceful accommodations and beautiful location. We hope you come back and see us again the next time your travels bring you this way!Hotel Management & Staff

8/10 Good

Gabriella

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a walk-out large room, advertised as partial ocean view. It was convenient to the ocean, but the view was of a sand dune. The beds were comfortable and the ocean was stunning! It’s pet friendly, so there was a lot of perfume to cover up any smell, I guess.
Stayed 2 nights in Apr 2024
Response from Manager on Apr 12, 2024
Dear Gabriella,Thank you for reviewing our hotel. We are pleased that your visit was enjoyable overall. Thank you for sharing how much you enjoyed our comfortable beds. However, we regret that you were disappointed with your room's view. We strive to ensure every aspect of our guest's experience is perfect; therefore, we are very sorry for any misunderstanding regarding your room's view. Due to the large dune between our property and the beach, none of our rooms have an unobstructed ocean view. For future visits, please know that our Pool and Ocean view rooms do offer better views than others. It was our pleasure accommodating you, and we hope to host you again soon. Hotel Management & Staff

10/10 Excellent

Eric

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and even greater service!
Stayed 3 nights in Apr 2024
Response from GM on Apr 10, 2024
Thank you for taking a moment to share your experience with us, Eric! It was our pleasure welcoming you to the Outer Banks, and we couldn't be happier to hear that you enjoyed our beautiful property in addition to our spectacular service. All of us here at Hampton Inn & Suites Outer Banks/Corolla are grateful for your kind remarks and hope to welcome you back again soon!Hotel Management & Staff

6/10 Okay

Kizze

Stayed 2 nights in Apr 2024
Response from Manager on Apr 6, 2024
Dear Kizze,Thank you for being our guest and sharing feedback about your visit. We are disappointed that your stay was not perfect. We value hearing from our guests, as this lets us better improve our guest experience. Thank you for staying with us, and we hope you will give us another chance to provide you with the flawless hospitality you should always expect from us. Hotel Management & Staff

4/10 Poor

Ryan S

Traveled with family and small children, Traveled with family
Liked: Cleanliness
Disliked: Staff & service
On check-in, we weren't greeted with a friendly and helpful check-in. Instead he was short with us and told us we would need to check back in later. At our check-in time we were told the room wasn't ready and some manager came flying out and scolded the worker at the desk "Isis", despite her being the friendliest and most helpful check-in we had. Frankly, this wasn't the best experience and I don't think I'd recommend staying here in the future.
Stayed 1 night in Apr 2024
Response from Manager on Apr 7, 2024
Dear Ryan,Thank you for being our guest and sharing feedback. Please accept our apologies for the issues you experienced during check-in. A first impression is always important, and what you described is not the impression you should have of our hotel. Providing exceptional customer service is a top priority for us; therefore, we deeply regret if there was any lapse in our service standards. Rest assured, your feedback will be addressed internally to ensure our guests always receive the highest level of service. Your feedback is invaluable to us, and we are committed to improving our services as we always strive to exceed our guests' expectations. We sincerely hope you will consider giving us another chance to provide you with a more pleasant and memorable stay.Hotel Management & Staff

10/10 Excellent

Joan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is oceanfront, so nice to hear the ocean from your room.
Stayed 3 nights in Mar 2024
Response from Manager on Apr 6, 2024
Dear Joan,We are delighted to read the review of your stay at Hampton Inn & Suites Outer Banks/Corolla. We strive to exceed our guests' expectations, and we are pleased that we accomplished this while you were here. We are delighted to hear that you enjoyed our perfect proximity to the beach and the calming sounds of the ocean throughout your visit. It was our pleasure hosting you, and we look forward to doing so again on your next visit to our area.Hotel Management & Staff

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Manager on Apr 6, 2024
Dear Sara,We are pleased you had a nice stay at Hampton Inn & Suites Outer Banks/Corolla, and we appreciate the kind rating. Your satisfaction is important to us; therefore, we are thrilled to have exceeded your expectations. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Hotel Management & Staff

10/10 Excellent

Kelli, YORKTOWN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here many times, almost always in the off season (early spring or late fall). Highlights are the peaceful location, indoor and outdoor pool, short walk across the dunes to the beautiful beach, spacious suites with decks or balconies, nice lobby and common area, plenty of outdoor space and tons of free parking, and full breakfast. There really aren’t many disadvantages - maybe a little more wear and tear as compared to when I first started coming here 9 years ago (nothing out of the expected for property that’s not brand new), and there is not an on-site restaurant so you will have to drive a little way (less than 5 miles) or get delivery if you want to eat out…there is an on-site store, and every room I’ve ever stayed in has had a fridge and microwave. Overall, it’s a great place and we plan to keep coming back.
Stayed 1 night in Mar 2024
Response from GM on Apr 1, 2024
Thank you for coming back to see us at Hampton Inn & Suites Outer Banks/Corolla once again, Kelli! It is great knowing you experienced another pleasant stay with us. Thank you for highlighting some of your favorite aspects of our hotel including our serene accommodations and convenient access to the beach. We enjoyed hosting your most recent visit and look forward to being your continued hotel of choice when your plans bring you to OBX. Until next time, take care and travel safely!Hotel Management & Staff

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from MGMT on Apr 2, 2024
Teresa, thank you so much for the perfect five-star rating! We couldn't be happier knowing you enjoyed your stay to the fullest. We appreciate your choice to stay with us and hope to welcome you back to Hampton Inn & Suites Outer Banks/Corolla again soon!Hotel Management & Staff

6/10 Okay

Patricia

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2024
Response from GM on Mar 27, 2024
Patricia, thank you for taking the time to rate your recent visit. While we're pleased to know you had an overall pleasant stay, we do apologize for any areas in which we may have fallen short of your expectations. We hope you will give us another chance to provide you with a better experience the next time your travels bring you this way. Hotel Management & Staff

10/10 Excellent

Georganna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location. The best free breakfast ever at a hotel. Great amenities. Felt like a resort.
Stayed 3 nights in Mar 2024
Response from Manager on Mar 22, 2024
Dear Georganna,Thank you for sharing your experience at Hampton Inn & Suites Outer Banks/Corolla. As a valued customer, we appreciate your feedback and are delighted that you had a great stay. We pride ourselves on both meeting and exceeding expectations, and your feedback will be used to ensure we continue delivering exceptional hospitality to every guest. We are happy you enjoyed our delicious breakfast; it is one of our guests' favorite amenities, and we are glad you agree. It was our pleasure having you as our guest, and we look forward to seeing you on your next visit to the area.Hotel Management & Staff

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish there had been a restaurant or bar on the property. Our room was clean but the bathroom shower tile was in need of repair . Breakfast was good and warm cookies at the front desk when we arrived were delicious.
Stayed 1 night in Mar 2024
Response from Manager on Mar 23, 2024
Dear Stephanie,We appreciate you choosing us and for taking the time to leave your feedback. It was great to learn about how much you enjoyed our complimentary breakfast, refreshing accommodations, and warm cookies. However, we regret not meeting all of your expectations and appreciate your feedback about our dining options. We are always seeking ways to elevate our guest experience, so we will certainly share your feedback with the appropriate individuals. Thank you for staying with us while visiting the area, and we hope to have another occasion to host you.Hotel Management & Staff

2/10 Terrible

Chris

Liked: Cleanliness, property conditions & facilities
When we checked in the staff was awesome, we received the wrong room, but the staff was so very awesome and helpful. However, when I mentioned I have not slept whatsoever, I will be on the road tomorrow and I need a good nights sleep. This bearded young man told me the following, "since you reserved a room through a third party, we cannot do anything to jelp you, next time book your stay through Hilton and we can help you with these issues." I responded, that your customer service lacks. "He responded, well, that is just the way it is." I am a Hilton Honors Reward member. It upsets me to be treated such as this by such a rude individual as he ridiculed me for booking my stay through TRIVAGO. This is simply uncalled for.
Stayed 3 nights in Mar 2024
Response from Manager on Mar 23, 2024
Dear Chris,Thank you for being our guest and sharing feedback. Our number one priority is excellent service; therefore, we sincerely regret the issues you experienced during check-in. A first impression is always important, and what you described is not the impression you should have of our hotel. We hope you will accept our deepest apologies for the level of service you received from one of our staff. We take our guest comments seriously, as they will help us enhance the experience for future guests. We appreciate your business and would welcome an opportunity to show you our devotion to exceptional experiences the next time you are in the area.Hotel Management & Staff

10/10 Excellent

Joel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spectacular! Very spacious and clean. Had a small balcony that let us see the sunset on the Currituck sound every night! Access to the beach was via a boardwalk that was connected/joined to the hotel. Would recommend this hotel anytime!
Stayed 5 nights in Mar 2024
Response from GM on Mar 18, 2024
Thank you for sharing your thoughts with us, Joel! It was a pleasure to read that we exceeded your expectations thanks to our fantastic accommodations and beautiful sunset views. We work hard to make sure every guest has a comfortable and relaxing stay, and we appreciate you acknowledging our team's efforts. Thank you once more for your feedback, and we hope to welcome you back on your next trip to the Outer Banks!Hotel Management & Staff

10/10 Excellent

Marilyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helen at the front desk is very welcoming and friendly! Love her! The rooms are pretty nice! I would really recommend this hotel but only because of Helen!
Stayed 1 night in Mar 2024
Response from GM on Mar 11, 2024
Marilyn, thank you for staying at the Hampton Inn & Suites Outer Banks/Corolla and sharing your kind remarks. Our team continually strives to provide our guests with the most memorable experience, and we are thrilled to hear Helen helped to make that happen! We truly appreciate you sharing these kind remarks and hope you will consider us your home away from home every time you visit the Outer Banks.Best Regards, Hotel Management & Staff

10/10 Excellent

Monique

Stayed 2 nights in Mar 2024
Response from GM on Apr 1, 2024
Monique, thank you for the perfect five-star rating! We couldn't be happier knowing you enjoyed your stay to the fullest. We appreciate your choice to stay with us and hope to welcome you back again soon!Hotel Management & Staff

10/10 Excellent

Marsha A

Traveled with partner
Liked: Amenities
Very nice
Stayed 1 night in Feb 2024
Response from Manager on Feb 24, 2024
Dear Marsha,We are delighted that you stayed with us at Hampton Inn & Suites Outer Banks/Corolla, and we are grateful that you took the time to share feedback. We are delighted that from check-in through check-out, we were able to provide you with a great stay. It was our pleasure having you as our guest, and we hope you will revisit the next time your travel brings you to our area.Hotel Management & Staff

10/10 Excellent

Joel

Traveled with partner
Great place
Stayed 2 nights in Feb 2024
Response from GM on Feb 19, 2024
Joel, thank you for the kind words and perfect five-star rating! We couldn't be happier knowing you enjoyed your stay to the fullest. We appreciate your choice to stay with us and hope to welcome you back again soon!Hotel Management & Staff

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities
Large rooms
Stayed 3 nights in Feb 2024
Response from Manager on Feb 17, 2024
Dear Sherry,Thank you for choosing Hampton Inn & Suites Outer Banks/Corolla. We are happy to read how much you liked your guest room. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. Our goal is for your stay with us to feel like home and to be as comfortable as possible. Therefore, we are thrilled to hear that this was your experience. It was our pleasure hosting you; we hope to see you again soon. Hotel Management & Staff

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely beachfront property. If you visit in the off-off season be aware there is not much to do in Corolla (we stayed in February). Staff was great. Free Breakfast has great options (eggs, waffles, grits, oatmeal)
Stayed 2 nights in Feb 2024
Response from GM on Feb 13, 2024
Scott, thank you for letting us know your recent stay was worthy of a perfect five-star rating! We couldn't be happier to hear that our team took great care of you and that you enjoyed our delicious complimentary breakfast selections. We appreciate all of your kind words and hope to welcome you back again soon!Hotel Management & Staff

10/10 Excellent

Christopher

Traveled with partner, Traveled with pets
staff were very friendly. Rooms very large with high ceilings and clean. I enjoyed the our personal deck with chairs to sit in. Indoor hot tub perfect. I liked we could walk our dogs on the beach. Breakfast was great. As expected! Also bonus is free cookies at the front desk in the evenings. I would definitely stay here again. Very pleased!
Stayed 1 night in Jan 2024
Response from GM on Feb 1, 2024
Christopher, thank you for the perfect five-star rating and all of your high praise! We couldn't be happier knowing you enjoyed our spacious, well-appointed suites in addition to the warm, friendly hospitality shown by our team. Everyone here at Hampton Inn & Suites Outer Banks/Corolla appreciates your choice to stay with us and hopes to welcome you back again soon!Hotel Management & Staff

10/10 Excellent

Tracy

Stayed 2 nights in Dec 2023
Response from GM on Jan 23, 2024
Tracy, thank you for the perfect five-star rating! We couldn't be happier knowing you enjoyed your time in Corolla to the fullest. We hope to welcome you back again soon!Hotel Management & Staff

10/10 Excellent

BRANDY

Stayed 1 night in Jan 2024
Response from GM on Feb 8, 2024
Brandy, thank you for the perfect five-star rating! We couldn't be happier knowing you enjoyed your stay to the fullest. We hope to welcome you back again soon!Hotel Management Team & Staff

10/10 Excellent

Edward, Greenwood

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel…friendly and helpful staff…clean comfortable rooms.
Stayed 1 night in Jan 2024

10/10 Excellent

Tamara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was large and accommodating. Only a little problem accessing the beach due to the sand dune almost covering the staircase.
Stayed 2 nights in Dec 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Overall good but needs housekeeping
The location is great, the breakfast is good, the staff is good, the cleanliness of the room bad. The bathroom and room entrance floor was sticky.
Stayed 2 nights in Dec 2023

10/10 Excellent

Brian

Liked: Amenities
Stayed 1 night in Dec 2023
Response from GM on Jan 31, 2024
Brian, thank you for the perfect five-star rating! We couldn't be happier knowing you enjoyed your stay to the fullest. We hope to welcome you back again soon!Hotel Management & Staff

10/10 Excellent

Gaby

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from GM on Jan 31, 2024
Gaby, thank you for the perfect five-star rating! We couldn't be happier knowing you enjoyed your stay to the fullest. We hope to welcome you back again soon!Hotel Management & Staff

10/10 Excellent

Cara

Stayed 1 night in Dec 2023
Response from GM on Jan 31, 2024
Cara, thank you for the perfect five-star rating! We couldn't be happier knowing you enjoyed your stay to the fullest. We hope to welcome you back again soon!Hotel Management & Staff

10/10 Excellent

Becky, North Berwick

Traveled with partner
Stayed 1 night in Dec 2023
Response from GM on Jan 31, 2024
Becky, thank you for the perfect five-star rating! We couldn't be happier knowing you enjoyed your stay to the fullest. We hope to welcome you back again soon!Hotel Management & Staff

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Corolla Weekend
Great location right next to the ocean. Staff was super nice and helpful.
Stayed 1 night in Nov 2023

10/10 Excellent

Michele

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay and would definitely come back again. It was quiet, clean and everyone was friendly. We were close to beach and enjoyed breakfast they provided each morning. Thank you!
Stayed 2 nights in Nov 2023

8/10 Good

joanne

Stayed 1 night in Nov 2023
Response from GM on Jan 31, 2024
Joanne, thank you for the great rating! We couldn't be happier knowing you enjoyed your time with us. We hope to welcome you back again soon!Hotel Management & Staff

10/10 Excellent

KINNEY

Traveled with partner
Liked: Staff & service, amenities
I liked the location
Stayed 4 nights in Nov 2023

10/10 Excellent

Tammy

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Glen was very helpful and friendly
Stayed 2 nights in Nov 2023

10/10 Excellent

Jeanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in staff were very hospitable and accommodating!!
Stayed 1 night in Nov 2023

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Stayed 5 nights in Nov 2023

6/10 Okay

Kathy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Deborah K

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fall is A great opportunity to experience luxury at off season rates
Stayed 1 night in Nov 2023

10/10 Excellent

Joanne E

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel! Great location! Private access to beach, 3 pools, nice breakfast. Room was clean, comfortable bed. Dog friendly! Would definitely stay here again!
Stayed 4 nights in Oct 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Marianne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Corolla Hampton Inn is a great place to enjoy a brief or longer stay on the Outer Banks. The location is beautiful and beach access is convenient; plus the hotel has the usual great Hampton Inn amenities. It's a short distance to either Duck or Corolla and has a resort feel with indoor and outdoor pools and a lazy river, which we hope to enjoy next summer.
Stayed 3 nights in Oct 2023

10/10 Excellent

Leticia M

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
This was a last minute stay. It was absolutely perfect!
Stayed 1 night in Oct 2023

6/10 Okay

Heather

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, however we were not given the room we reserved. We were given a parking lot view and a handicapped king suite.
Stayed 2 nights in Oct 2023

10/10 Excellent

Tennille

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and well stocked
Stayed 1 night in Oct 2023

10/10 Excellent

Matthew, Henrico

Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Truly, the best choice for a chain hotel in the Outer Banks. It’s in a upscale area, unlike the other chain hotels in Nags Head, and it felt almost like a private oasis, despite having a full parking lot. People who go to this hotel appear to be looking for the same thing: calm, a pristine beach, and a heated indoor pool.
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

10/10 Excellent

Vikas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Nunzio, Anderson

Stayed 2 nights in Sep 2023