Outdoor pool

Reviews of El Rio y Mar Resort

4 out of 5
El Rio y Mar Resort
Brgy. San Jose, Coron, Coron, Palawan

Reviews

8.6

Excellent

Rating 10 - Excellent. 82 out of 135 reviews" "
Rating 8 - Good. 28 out of 135 reviews" "
Rating 6 - Okay. 14 out of 135 reviews" "
Rating 4 - Poor. 6 out of 135 reviews" "
Rating 2 - Terrible. 5 out of 135 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

9.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

4/10 Poor

Emiliza

Traveled with family
Disliked: Staff & service
Stayed 1 night in Jun 2020

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise in Coron
We stayed three nights are El Rio Y Mar Resort and wish we could have stayed a week. This resort is hands down the best resort we have stayed at in the Philippines. It's very secluded from the hustle and bustle of Coron yet close enough that you can still do the island hopping tours and excursions. The staff were exceptional from the time you arrive to the time you depart. The food at the ONLY restaurant was absolutely delicious. We were a bit nervous about there only being one restaurant however there were over 100 items on the menu and the chef and their team did an exceptional job of creating some truly wonderful dishes. They have a guitar duo serenading couples at dinner each night. Their collection of songs was outstanding as I did not see them miss one request. There is no shortage of activities on the resort. From hiking, to an array of water sports, to scuba diving and just lounging on the beach or by the infinity pool. This resort has it all. If you are looking to trying disconnect and relax this is the place for you. The rooms were nice but not over the top. Just what you need for a comfortable nights sleep. We will be back for sure!!
Stayed 3 nights in Mar 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is beautiful and the food was really good. The staff was really friendly as well.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Feb 2020

10/10 Excellent

Theo, Silang Cavite

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well maintained. Attentive personnel. No garbage laying around behind the premises. Impressive choice in food. Western as well as Philippine. Beautiful spot.
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

10/10 Excellent

Aquiles

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding stay!!!
We had a wonderful 3 days here. Having spent 3ish weeks in the Philippines staying at different hotels almost every 3 to 4 days, this resort tops it all. From the very beginning, the unique boat ride, the lovely warm welcome from the staff, the picturesque location, our beach front room, the food, the amenities and activities offered and did I say, the superb professionalism and friendliness of the staff again? It is just the whole package. You can easily spend a week here. We didnt want to leave! Keep it up!
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Secluded but there’s plenty to do in the resort. Food is good. Happy hour is fabulous with other guests.
Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
We stayed for 4 nights in the native cabin. I would have upgraded to another room if it was available. The room is hot, the air conditioning is loud. The hotel only gives you one free cold kettle of water for the room per day. We’ve been to other resorts where they gave you three. The food is okay but after four days it was boring. The breakfast buffet needs more options. The staff are friendly. Upon check-in they gave us the wrong room. We booked a king and gave us a queen. They said the other room was not ready and we had to wait until 2:30 to enter it meanwhile check-in time is 2:00. When we entered there were dirty and used towels hanging on the back of the door. The island trips are very expensive compared to other options but you have to go with them because the resort is so remote. We also had to pay P3,000 for transport to and from the hotel as there are no other options but for them to bring you to and from. Other tourists are very loud and inconsiderate of others there. The staff do not ask them to quiet down. Overall I would not recommend this hotel.
Stayed 4 nights in Jan 2020

10/10 Excellent

Messikommer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we will come again :)
we had a wonderful time there. staff was always pleasant and helpful. Very quite place and secluded without uncomfortable animation. beautiful house reef to snorkel or dive. notice: the best way to go there is a organized transfer from the hotel
Stayed 5 nights in Jan 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, surrounded by natural beauty and excellent service from the staff.
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service
We did not go due to bad weather( typhoon Ursula) that hits Coron Palawan. This hotel refused our request for refund, awful.. I hope they will review their policy. It was our first time to booked but we were disappointed.
Stayed 4 nights in Dec 2019

10/10 Excellent

Gilad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing resort
Amazing resort. We wanted a place that has its own beach, and this was a perfect match. We stayed in one of the rooms on the sea, and the view was really great. They offer free snorkeling, paddle boards and kayaks, and the staff is always super friendly. There's a nice pool and beach, and everything is very clean. The only downside is that you're literally stuck there (boat transfer only), but we were there for 4 nights and didn't get tired of it for a second. We spent around $80 extra per day on food and drinks, and didn't take any extras like massages or tours. So take that into account.
Stayed 4 nights in Dec 2019

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay. This is the 3rd time my wife and have stayed here. Everything is just perfect. The staff is so nice and welcoming. The food is delicious. The location is paradise. Next stay we will bring the toddlers instead of leaving them behind in Manila. .
Stayed 4 nights in Oct 2019

10/10 Excellent

Maricar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed every minute of it!
Stayed 3 nights in Sep 2019

2/10 Terrible

Jia-rong

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Don't join their trip the day you check out
Restaurant waiters have to improve their service attitude, I ordered pizza, but there is an ant sticking to the cheese, telling the waiter but she just took a look and left, completely ignoring us. But then we responded to the restaurant supervisor and she apologized to us. We join their dugong diving trip the day we check out, the staffs from this Resort told us we can make the public shuttle bus in Coron airport to city, but later told us there is no more public shuttle bus in airport due to the last flight arrived 30 mins early. They told us we only can take resort's shuttle bus to city. (they charge us very high price to city and told us we gave you discount. Set the price high and then gave us a discount. We can only pay and take their shuttle bus to the city, because there is no other way to city.) The fact is that even if the last flight did not arrive early, we couldn't catch the shuttle bus, because our dugong trip returned three hours earlier, because other travelers in the dugong trip did not want to take third dive. we could not catch up with the shuttle bus if we arrived after on time, after 3 dive. The plane arrived half an hour earlier, but we returned to the resort three hours earlier. The stuffs from resort told us there is public shuttle bus in airport and driver from resort will help you to transfer it. Later just want us PAY to take their expensive shuttle.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff friendliness and availability (there was ALWAYS someone within a 5m radius Only thing that could be improved might be the food.... maybe having more fresh seafood available - either in a BBQ style or in ice out the front on the beach could be better. The restaurant could have been anywhere really... didn’t much feel like a seaside restaurant...
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveler

Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel, eco friendly and even provided us with bamboo straws to help the environment, the coral reefs were a surprise as they cover the whole sea bed. The tropical fish are amazing. The rooms are in good condition. The whole place is beautiful. I hope in the future they carry on there good work for the environment and find other alternative way to run the hotel and get rid of ear buds and plastic bottles/ bags completely. There’s a walk in the jungle up one of the mountains which is steep, however we must not of put enough repellent on as we Got bit to shreds. Beware when claiming this. The cost to do the tours are well more expensive than the other hotels, over double. food the drinks are more expensive too. The travel to the hotel is easy enough as 5/10min drive down a very bumpy road to their own port then on a boat for 15 minutes, however they charge a small fortune for this. We found it hard to get a beach towel has there were never any in the towel hut by the port bar. We have loved this hotel and would definitely go back.
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Excellent stay. Resort is beautiful, staff very friendly and accommodating. Couldn’t have chosen a nicer place to stay during this vacation.
Stayed 2 nights in Jun 2019

8/10 Good

Angelou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great
good staff, excellent service
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We’ll be back!
Plenty to do at this resort. Friendly and v helpful staff. We were looked after very well without feeling crowded at any stage. Lots of excursion options. Great learning about how the resort helps the local ecosystem. Wish we had stayed longer. Particularly enjoyed snorkelling with the masses of barracuda and jack fish at the jetty (because the resort protects the bay so well). But the best part was the music from the guitarists at dinner!! Thank you for thinking of all the little things to help make our trip so special.
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities
Quiet , peaceful,serene, and relaxing, people are helpful,friendly, and accommodating
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing resort with wonderful staff. Beautiful beach & very appealing swimming pool
Stayed 3 nights in Feb 2019

10/10 Excellent

Andrea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location, friendly and helpful staff, delicious food! A gem in Coron! Definitely a must stay!
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, amazing staff. Loads of vegetarian options. Secluded from the rest of the world this place is a gem and the perfect getaway if you just want to exist on an island. There are plenty water and land activity’s and I would highly recommend for an escape. Great for singles, families and couples
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2019

6/10 Okay

Verified traveler

Stayed 6 nights in Jan 2019

4/10 Poor

Verified traveler

Stayed 6 nights in Jan 2019

6/10 Okay

Verified traveler

Stayed 6 nights in Jan 2019

6/10 Okay

Verified traveler

Stayed 6 nights in Jan 2019

4/10 Poor

Verified traveler

Stayed 6 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and High Training Staff Excellent Place we injoy our stay welcoming is great
Stayed 1 night in Jan 2019

10/10 Excellent

Kelly, San Francisco, CA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property! Really great value on room rate, but they charge quite a bit for transfers to get to the resort even though it's easily accessible from the airport and other parts of the island. Tons of fun activities right at the resort (amazing diving & snorkeling, kayaking, paddle boarding, hiking, etc...) Enjoyed the pool, hammocks, & nice sandy beach. The staff was excellent and really made the experience even better! Highly recommend and would definitely return.
Stayed 1 night in Nov 2018

8/10 Good

Aileen, Vancouver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A small relaxing resort with very accommodating staff, the spa on the water was exceptional. We would have loved to stay longer but they were booked up.
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star all the way!
This resort is incredible! The staff, location, food... everything was top notch! Definitely a 5 star experience and we hope to make it back one day!
Stayed 2 nights in Nov 2018

8/10 Good

Lorna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place and the crews are overall great.
The place is awesome, just too far away from center and other Coron attractions.
Stayed 3 nights in Nov 2018

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic holiday , would highly recommend it
IT WAS SO AWESOME
Stayed 2 nights in Oct 2018

6/10 Okay

Sylvia, Las Piñas, Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, close to the beach n roomy. Better though if more trees were planted in front and f the main restaurant (being renovated)
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My wife and I had an amazing time at El Rio. The beautiful setting speaks for itself, and I believe it is one of the most beautiful places on Earth. The staff is phenomenal. They are so friendly and helpful that it truly adds to the overall experience. My wife and I stayed here 3 years ago, and we joked that it was paradise with really mediocre food. Totally different experience this time. The cuisine was excellent, and I am excited that they have made such big improvements to the menu quality. Can’t wait to book our next visit!
Stayed 3 nights in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and beautiful resort - the only minus was a rat we saw in the resturant during dinner running below the tables...
Stayed 3 nights in Aug 2018

10/10 Excellent

Agnes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2018

10/10 Excellent

Veronica, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fish lovers secluded hotel
Very private, serene view of the mountain and the ocean palawan. Perfect 0lace to get away from technology and the stress that comes with it.
Stayed 3 nights in May 2018