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Reviews of Pierhouse Lodging

3 out of 5
Pierhouse Lodging
Barangay Concepcion, Busuanga, Palawan

Reviews

5.6
Rating 10 - Excellent. 3 out of 11 reviews" "
Rating 8 - Good. 0 out of 11 reviews" "
Rating 6 - Okay. 3 out of 11 reviews" "
Rating 4 - Poor. 2 out of 11 reviews" "
Rating 2 - Terrible. 3 out of 11 reviews" "

6.6/10

Cleanliness

6.6/10

Staff & service

5.2/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
You get what you pay for
Stayed three nights. Wifi never even once worked during our stay. The staff was polite but nothing really worked like it should and even ordering a couple of beers was sometimes too much to get right the first time. Luckily there is a great restaurant adjacent, Ann & Mike that has great food and excellent staff. Anyone staying at pierhouse I would recommend outsourcing all your dining and drinking needs to Ann & Mike, even the prices were considerable lower there.
Stayed 3 nights in Jan 2019
Response from Elizabeth Josefsson on Feb 1, 2019
Wow!!!! Nice advertising of the neighbor., they probably paid your food and drinks too. Well abused of the opportunity to use other establishements page to advertise. You should stayed there and get your money refunded from Expedia. Who ever anonymous you are. I do not accept this from Expedia to accept and published such anonymous reviews.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect!
It was a wonderful stay at Elisabeth‘s and Mike‘s lodge. We had the most beautiful sunsets with excellent cold beer and the company of the owner who will tell you the best stories and gives you the best tipps where to go. There are two diving schools, one is right beside in the neighborhood. At this time there was a problem with the water but we never ran out of water to shower so we didn’t mind!
Stayed 4 nights in May 2018
Response from Liz on Jul 9, 2018
Thank you so much for your stay and for appreciating our effort.

10/10 Excellent

Bridget

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great views - peace and quiet
The Pierhouse is in a remote area so if you are looking for lots of shops and bars it's not for you, but there is a dive school. The views from the balcony & terrace are beautiful. The kitchen serves good food which you can eat whilst watching life on the water or the fantastic sunset. There is no beach by the property but you can access wonderful remote beaches by getting a boat from the pier just a few steps away and the owners have a private beach you can stay at overnight for an extra cost. The owners were so helpful arranging day trips and transport for me. I will certainly go back!
Stayed 4 nights in Jan 2018
Response from Liz on Jan 21, 2018
We are very delighted to have you as guest, thank you for staying home with us.

2/10 Terrible

Jesus, California

Disliked: Cleanliness, property conditions & facilities, room comfort
Unsanitary room
This facility is unsanitary, no flushing toilet, no flushing water, no TV.
Stayed 3 nights in Jan 2018
Response from Liz/Beth on Aug 1, 2018
Thank you for staying with us. We never haved TV in our rooms and probably will never be. We have the west sunset sea view of the horizon served to you. Yes we are 40kms. outside the busy town of Coron. We do not have noisy tricycle around us, and we are very delighted to be far from everything you think we should be near of.

4/10 Poor

Edmund, Cebu, Philippines

Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing accommodation
We (4 pax) booked 2 deluxe rooms for 2 nights but were not accommodated on the first night because the resort had overbooked. We were only offered a room fit for a prisoner on solitary confinement and we refused it. We transferred to a nearby resort which offered its only room available that night and we crammed ourselves in that room just to rest for the night. On our second day, there was only 1 deluxe room offered to us.
Stayed 2 nights in Dec 2017
Response from Liz/Beth on Feb 1, 2018
Thank you for staying with us.

2/10 Terrible

Justin, Melbourne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is remote with poor infrastructure
All day crowing from roosters kept by neighbours. Food portions are small. No credit card facility on-site; have to pay $70 to travel to Coron town and $70 back to get cash. No jeepneys or taxis in village. Transport is on scooters. Lots of insects in room. But beautiful sunset.

6/10 Okay

Emma, Sydney

Disliked: Cleanliness, property conditions & facilities, room comfort
Needs to advertise re: hidden costs
There should be more description of the hardcore 1.5 hours it takes to get there via dirt road. Accommodation was poor - leaking toilet and no windows which isn't good when there are barking dogs and roosters behind your room. Food was great and staff very friendly but there are hidden costs which should be advertised more. Not too bad but there is room for improvement compared to other places we stayed in the Philippines for the same price - i.e. El Nido.

6/10 Okay

SW, Germany

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Nice staff, beautiful sea view
All of the hotel staffs are friendly. Food is international and actually good. We went 1 months after the strong typhoon Yolanda, therefore many hardware of the hotel are broken. We didn't have water in our room, and electricity is not stable. It's a great place for young people to experience the nature. Beautiful sea view right in front of window. But for those travelers looking for comfortable holiday, Pier house might be too aboriginal for you- no hot water, no proper shower, no proper window to keep mosquito away...etc. On the contrary, if you are a backpacker, you would love this place for its kindness and beauty.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It would be unfair to rate the this hotel on things like condition or comfort, seeing as how I arrived just days after one of the most powerful typhoons on record had ripped across the island. There was no running water, power was from a generator for just a few hours a day, and the damage caused by Yolanda was still being repaired - but I still had a great time there, and I would be more than happy to go back.

2/10 Terrible

Monica, Arizona

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Not what we expected
The location is BEAUTIFUL. The manager is very nice and helpful. He walks around without a shirt in his dreadlocks, which I thought was kind of funny, the atmosphere is very laid back and incredibly relaxing. However when we got there we were informed that there is no running water due to some plumbing work being done in the town. They had our contact information and no one had bothered inform us of this before arriving. It is quite expensive to get to the hotel, so we spent the night and left the next morning. Since we paid for three nights we asked for a partial refund but not have heard back.

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, room comfort
Response from Lizzy on Feb 23, 2018
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.