Ratings based on 425 Verified Reviews

4.3 out of 5
91% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 6, 2017
We came to San Diego for our 1 year anniversary I had already booked my room thru Expedia over 6months ago read the reviews from prior customer and they were all good reviews so I took a chance a booked a room with best western. We got upgraded to a suite when we walked in to check in. The room was a good large size very clean and quiet.
5 out of 5
Recommended
for Everyone
by A verified traveler from California

Nice hotel

Posted Oct 23, 2017
I really really liked the Continental breakfast. I would stay here again.
4 out of 5
by A verified traveler from Carlsbad

Bargain hotel

Posted Oct 8, 2017
Pros: Location
Cons: New mattresses
Location: Lots of restaurants and shops. The bay is seconds away.
This hotel is very updated and nicely appointed for the cost however, we were given a king room with a mattress that was completely broken down. We weren't able to sleep. We called the office and they quickly reimbursed us for the night. This hotel has done a great job of updating but they should just put in a great mattresses and they will be a winner. Great location.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent value, no complaints

Posted Oct 6, 2017
Stayed in a King bedroom. Room was small but adequate, and furniture and bed in great condition, very comfortable bed, and bathroom super clean with good shower water pressure and plenty of towels and shampoo etc. Good service at the front desk. The hotel sits on the corner of two main roads (Orange and Third) which get busy at rush hour and are empty the rest of the day, but I had no issues with road noise (although I wasn't overlooking either of the main roads directly, so perhaps not the best one to comment on that). I'm an early riser and I did notice a door beside my room closing noisily even earlier than I get up one morning, as you have to pull hard to close them that makes slamming noise, but no big deal. Breakfast available from 5am is perfect. Plenty of breakfast choice - nothing fancy, but all the usual basic fresh fruit, cereals, breads, yoghurts, boiled eggs etc and all the cooked breakfast stuff is packaged previously frozen that you cook yourself in the microwave. That worked perfectly for me as I knew exactly what I was eating. I noticed pancakes, crustless quiche, hot pockets, bacon-egg-potato bowls, sausage based breakfast and a whole bunch of other frozen foods on offer.
Comment from Hotel Management
Nov 13, 2017 by Lety Hall - GM, Hotel Management
Thank you For being our guest hope to see you soon !
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 15, 2017 on Hotels
4 out of 5
by MIYUKI

This traveler left a rating score only Posted Sep 5, 2017 on Hotels
2 out of 5
by A verified traveler

Posted Aug 23, 2017 on Orbitz
Dank basement feel. Room more or less as expected.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Location!!

Posted Aug 23, 2017 on Orbitz
Great Location, free parking,internet and breakfast! this will be my hotel overtime I'm in San Diego!
4 out of 5
by Gregory

Clean and comfortable

Posted Aug 9, 2017 on Hotels
Nice hotel. Nothing fancy but clean and comfortable.
4 out of 5
by Patricia

This traveler left a rating score only Posted Aug 6, 2017 on Hotels