Ratings based on 690 Verified Reviews

4.3 out of 5
90% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 21, 2017
Great staff, room was very clean, and easy to find. Hotel was close to highway so very easy to get to places fast. Decided to stay here because it was close to my leg for beach to bay marathon, and hotel provided us with snacks and water for the race. Was very impressed.
Comment from Hotel Management
May 23, 2017 by John, Hotel Management
Thank you for staying at Comfort Suites, we appreciate your business and guest concerns. Hope to see you soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

convenient location close to A&M campus

Posted May 21, 2017
Easy to locate , orderly registration, clean room, exercise room handy, food simple but variety offered, close to A&M campus. Would recommend to others.
Comment from Hotel Management
May 23, 2017 by John, Hotel Management
Thank you for staying at Comfort Suites, we appreciate your business and guest concerns. Hope to see you soon.
3 out of 5
by A verified traveler from Fort Worth, TX

Hotel near NAS

Posted May 20, 2017
I really didn't see this place as a good family stop. I think it would be ok for a guy staying overnight. They had an ok little pool and hot tub, right by the road, but it did feel strangely private. My biggest issue is the room door wouldn't lock properly, and there were little bugs on a table by the window and tv. It was near the NAS, and near shopping.
Comment from Hotel Management
May 23, 2017 by John, Hotel Management
We appreciate your business and guest concerns. hope to see you soon.
1 out of 5
by A verified traveler from Converse Tx.

I made a big mistake when making my reservation

Posted May 18, 2017
Pros: With that kind of business I definently would not want to do business with them.
Cons: We all make mistakes and it was for just that 1 day. Was coming in town to pick up my daughter that is stranded out there. Accommodate customers.
I made my reservation on Monday for this weeekend and some how reservation dates were not correct. I didn't catch the mistake tell today and to find out they would not make any refund or try to at least move it for the day I was trying to set it for. Will never recommend greety business.
Comment from Hotel Management
May 23, 2017 by John, Hotel Management
Thank you for staying at Comfort Suites, we appreciate your business and guest concerns, hope to see you soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Experience

Posted May 17, 2017
Between the beach and town so it was a great locatIon. The price was reasonable , and the room was very clean.
Comment from Hotel Management
May 18, 2017 by john, Hotel Management
Thank you for staying at Comfort Suites, we appreciate your business and guest concerns. Hope to see you soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

The staff was friendly. No problems checking in

Posted May 8, 2017
Pros: It was close to school.
Cons: TV needs more channels
Location: The only thing not great was that when we came back from the college there was not entry into the hotel from main ro
Bed was great. I think the only problem was that the TV did not have enough shows to watch.
Comment from Hotel Management
May 11, 2017 by John, Hotel Management
Thank you for staying at Comfort Suites, we appreciate your business and guest concerns. Hope to see you soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 3, 2017
Nice place. Good location for our purposes. Close to Staples mall and Texas A&M.
Comment from Hotel Management
May 11, 2017 by John , Hotel Management
Thank you for staying at Comfort Suites, we appreciate your business and guest concerns.
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to A&M where I was working.

Posted Apr 23, 2017
Pros: Location
Cons: Noise control!
Location: Doc's Seafood restaurant. Great place to eat fresh seafood!!
Typical Comfort Inn. Clean and comfortable. There were some students on the third floor that were restless much of the time we were there! Other than that, an enjoyable stay.
Comment from Hotel Management
Apr 24, 2017 by John, Hotel Management
Thank you for staying at Comfort Suites, we appreciate your business and guest concerns. Hope to see you soon.
3 out of 5
by A verified traveler from Wisconsin

Nice stay with bad ending

Posted Apr 22, 2017
Room, breakfast was great. Ended bad because I was accused of taking pillows that weren't in room when I checked in and charged. I think inventory was pencil-whipped day before. Should at least have an inventory list available for guests so they can make sure everything is in order
Comment from Hotel Management
Apr 24, 2017 by john, Hotel Management
Thank you for staying at comfort Suites, we appreciate your business and guest concerns. Our staff takes pride in making sure each guest leave with a memorable and comfortable stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 16, 2017
Friendly and polite staff. Comfortable and clean rooms.
Comment from Hotel Management
Apr 17, 2017 by john, Hotel Management
Thank you for staying at Comfort Suites, we appreciate your business and guest concerns.