Indoor pool

Reviews of Hampton Inn & Suites Corpus Christi I-37 - Navigation Blvd

2.5 out of 5
Hampton Inn & Suites Corpus Christi I-37 - Navigation Blvd
917 Navigation Boulevard, Corpus Christi, TX

Reviews

8.4

Very Good

Rating 10 - Excellent. 247 out of 498 reviews" "
Rating 8 - Good. 140 out of 498 reviews" "
Rating 6 - Okay. 53 out of 498 reviews" "
Rating 4 - Poor. 32 out of 498 reviews" "
Rating 2 - Terrible. 26 out of 498 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Brian

Business traveler
Disliked: Property conditions & facilities
Old property, needs updating. Poor water pressure. Rough towels. Other than this clean for older hotel.
Stayed 1 night in Mar 2024

2/10 Terrible

Anna

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Cleanliness
The pool was so heavily chlorinated my kids almost got chlorine poisoning. It hurt their eyes, and they couldn’t stop coughing after 10 minutes. Bathrooms and counter surfaces had hair upon arrival. I requested sheets for the pull out sofa bed and was given one waffle blanket and a pillow. It was cold in the room so I went and requested a set of sheets for the sofa again and was given a duvet COVER only. Apparently they didn’t have sheets available overnight.
Stayed 1 night in Mar 2024

10/10 Excellent

Jorge, San Antonio

Business traveler
Liked: Amenities, property conditions & facilities
Yes
Stayed 3 nights in Mar 2024

10/10 Excellent

Roland

Traveled with family and small children
Good location, I like the fact that it’s closer to north beach and the aquarium
Stayed 1 night in Mar 2024

6/10 Okay

Diana

Stayed 2 nights in Mar 2024

8/10 Good

Jeannette

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Feb 2024

10/10 Excellent

José A.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Ricky

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is old but service is great and they offer free breakfast
Stayed 1 night in Feb 2024

4/10 Poor

Lynn

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Very disappointing for a Hampton. We booked this property because it had an indoor hot tub but it was out of order for our entire stay. The coffee pot didn't work and a light bulb was missing, but staff corrected those problems timely. They were out of regular coffee all three mornings, but made some while we were there. The first morning the juice dispenser didn't work, but was fixed by our last day there. Everything (except the hot tub) was taken care of after complaining, but why are there so many issues to complain about!
Stayed 3 nights in Jan 2024

8/10 Good

johnny

Traveled with family
Liked: Cleanliness, staff & service, amenities
I really liked the attendant that checked us in, very nice. Breakfast was good, and property was close to the freeway. Rooms were clean. Only bad things was the hot water was hit and miss. The carpet was sticky when you walked barefoot.
Stayed 5 nights in Dec 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was very comfortable. All the staff was very helpful and friendly.
Stayed 4 nights in Dec 2023

6/10 Okay

Graciela

Traveled with pets, Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The room we stayed in didn't not have a good AC unit. One minute it was warm the next it was hot. Luckily it got cold the next night and we just turned off the A/C unit. The wallpaper in the bathroom was coming off. The shower door had soap scum from previous nights stays. No one has cleaned the shower for some time. The furniture looked old and dingy. Overall the maintenance to this hotel needs improvement. The employees were nice and it made it hard for me to write such a horrible review. Really need to remodel the inside of this hotel; does not meet the same expectations as other Hampton Inn hotels.
Stayed 2 nights in Dec 2023

4/10 Poor

Crystal

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
we got this hotel because it had an indoor pool & a hot tub. When I called the front desk how to turn on the hot tub they said it doesn’t work & is being used as a “kiddie pool” that was annoying. In our room, the vents were leaking water while we had the AC turned on. The tiles on the floor were cracked and coming up off the floor. So I would rate our overall stay a 4/10
Stayed 1 night in Dec 2023

6/10 Okay

Martin

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Limpio el cuarto y amable el personal
Stayed 3 nights in Nov 2023

4/10 Poor

Kenua, Seguin

Stayed 1 night in Nov 2023

2/10 Terrible

Mirna

Stayed 1 night in Nov 2023

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property. Front desk was very helpful & quick.
Stayed 1 night in Nov 2023

10/10 Excellent

April

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome customer service and clean big time room
Stayed 2 nights in Nov 2023

8/10 Good

david

Business traveler
Liked: Cleanliness, staff & service, room comfort
3 out of five
Stayed 1 night in Oct 2023

10/10 Excellent

Daniel V

Liked: Cleanliness, staff & service, room comfort
Ok for Overnight
Good location. Rooms in need of repair and breakfast 😩
Stayed 2 nights in Oct 2023

10/10 Excellent

Robert

Traveled with partner
Liked: Staff & service, property conditions & facilities
Everything was fine except water pressure in shower, mgmt was notified.
Stayed 1 night in Oct 2023

10/10 Excellent

Godwin, Tomball

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EV charging
Stayed 1 night in Oct 2023

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Fred

Traveled with family
Liked: Cleanliness, staff & service, amenities
All staff were friendly and helpful.
Stayed 1 night in Oct 2023

2/10 Terrible

Miguel

Stayed 2 nights in Oct 2023

2/10 Terrible

Jamie

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Everything about this property is bad. I would not recommend staying here. It shouldn’t have the Hampton Inn name, more like Motel 6
Stayed 1 night in Oct 2023

8/10 Good

DUSTIN

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2023

2/10 Terrible

Anthony

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
when I got there, it took forever to find my reservations. No soap in the bathroom bed was hard. ice machine did not work on our floor for breakfast. We had to go to the other hotel, and the elevator quit working and for a handicap person. It was very hard for me to get up and down those stairs. This was the worst hotel I ever stayed at.
Stayed 1 night in Sep 2023

2/10 Terrible

Terri

Stayed 1 night in Sep 2023

6/10 Okay

Carlene

Disliked: Cleanliness
Stayed 2 nights in Sep 2023

10/10 Excellent

ANGEL

Liked: Cleanliness, staff & service, property conditions & facilities
Good for family.
Stayed 1 night in Sep 2023

10/10 Excellent

Anh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

6/10 Okay

Lesley

Liked: Staff & service, room comfort
Disliked: Cleanliness
Last minute price.
We needed a room last minute and this one was pricey, but pet friendly. The room smelled like dog urine. Other than that, it was an okay place. The sheets and towels were clean. The area didn't seem too decent once we saw it in the daylight. Of course, Corpus Christi isn't the nicest place overall.
Stayed 1 night in Sep 2023

8/10 Good

Ariel

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Definitely a come and go property, could have been cleaner or well maintained. Though the staff was excellent and kind.
Stayed 1 night in Sep 2023

10/10 Excellent

Efrain

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The woman at the front desk was amazing and friendly to us. The room was really nice and clean.
Stayed 1 night in Sep 2023

6/10 Okay

Juan

Traveled with family
Disappointing
We had the worse breakfast ever with fake old omelettes. Then the following day we got scrambled eggs with raw sausage patties. And the eggs ran out before We could eat. We have stayed at Hampton Inns before where the breakfast included a fresh buffet of scrambled eggs, potatoes and sausage or bacon as well as a chef cooking fresh omelettes, so We thought this one would be the same. SURPRISE!!!!!
Stayed 2 nights in Aug 2023

10/10 Excellent

Perla

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, clean quiet, very cold AC LOVED IT
Stayed 1 night in Jun 2023

6/10 Okay

Ashley

Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2023

2/10 Terrible

Linda

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The pool was closed. The air conditioner was broken. Bed was hard and room was dirty
Stayed 2 nights in Jul 2023

10/10 Excellent

Mia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staff was excellent and they all answered any questions I had. The breakfast team was very accommodating.
Stayed 2 nights in Jul 2023

4/10 Poor

david

Traveled with partner, Traveled with pets
Disliked: Property conditions & facilities
LIKE THE STAFF AND CLEANING LADY... NOT LIKE ABOUT THE PLACE: SMELL TORN CURTIAN BROKEN DRESSER DRAWER AND CLOSET DOOR WAS OFF THE HINGE
Stayed 6 nights in Jul 2023

4/10 Poor

Fernando

Traveled with partner, Traveled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
I would be as objective as possible. The carpet on the room was sticky and dirty, but the worst part of our experience was that the room smelled so much to humidity that was really uncomfortable. The staff was okay, willing always to help. Other negative aspect is that the breakfast tables were so few that the people had to wait standing next to them waiting for someone to leave. I definitely wouldn’t come back.
Stayed 3 nights in Jul 2023

4/10 Poor

Jayne

Business traveler, Traveled with family
Disliked: Staff & service
Difficult to get past the cockroach nearly running past my foot at the front desk. There was another guest standing behind me and she jumped back when I reacted to seeing this large roach. Clerk apologized about it, killed the bug, scooped up with paper towel and threw it away, then walked back to continue assisting me. Didn't see him wash his hands and I was so grossed out. If there was a better place with availability I would've left but at 10:30 pm it's not the best time to go searching.
Stayed 1 night in Jul 2023

2/10 Terrible

Rose

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Bug Hotel
For being a Hilton it was the worst hotel, 1st room shower didn’t work, 2nd room had roaches and bugs. Put my sign on the door and Maid still went in, when they left our door wasn’t even locked. The pool was extremely dirty, chairs every where, someone could at least set up the tables and chairs to look inviting. The staff needs to look busy instead of gossiping on the phone or being on the phone, every time I left they were in the phone. The A/C needs to be on in the hallway, it’s hot outside and hot inside Never will I return to this hotel
Roaches
Black bug
Stayed 2 nights in Jul 2023
Response from Christina Galvan on Jul 25, 2023
Thank you for taking the time to tell us about your stay. Please rest assured that every concern you mentioned will be resolved in a timely manner. We hope to have another opportunity to better serve you.

2/10 Terrible

Ryan

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Worst hotel room we have ever had.
The carpet in the room was wet when we arrived. The room smelled of mold and mildew. The air conditioner made a horrible noise. There was very little food at breakfast and when we asked about it, we were told they were out. Wholey do not recommend you stay here.
Stayed 2 nights in Jul 2023
Response from Christina Galvan on Jul 25, 2023
Thank you for taking the time to tell us about your experience. We are saddened to hear that your stay did not meet your expectations. We hope to have another opportunity to better serve you int he near future.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

6/10 Okay

David

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Property is in real need of a rehab. Grounds in poor condition. Hallways on the guest floor had a bad scent. Guest room lighting not all working. If back in Corpus, I'd avoid the I-37 corridor. Nothing there besides the ballpark. And a lot of road work, with no or poorly marked signage.
Stayed 2 nights in Jul 2023

6/10 Okay

Blanca

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Friendly staff, clean surroundings. Over all ok, but there was NO water pressure in shower. Aftet being out and about most of the day, all we wanted was to get back, take a good shower and rest...not possible with that kind of water pressure.
Stayed 1 night in Jul 2023
Response from Christina Galvan on Jul 25, 2023
Thank you for taking the time to share your experience with us. We appreciate your business and value your feedback. Please rest assured that we will get this resolved in a timely manner and hope to have another opportunity to better serve you in the future.

10/10 Excellent

Adilene

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Loved that the staff was so friendly and the hotel was super clean
Stayed 1 night in Jun 2023
Response from Christina Galvan on Jul 25, 2023
Thank you for taking the time to tell us about your stay. We appreciate your kind words and team recognition as we strive for the best customer service. We are hopeful to be able to serve you again.

10/10 Excellent

Ricardo

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I like that the hotel was a near a lot of stores that you can easily access.
Stayed 1 night in Jul 2023