Exterior

Reviews of Hampton Inn & Suites Port Aransas

2.5 out of 5
Hampton Inn & Suites Port Aransas
2208 Hwy 361, Port Aransas, TX

Reviews

9.0

Wonderful

Rating 10 - Excellent. 647 out of 1001 reviews" "
Rating 8 - Good. 229 out of 1001 reviews" "
Rating 6 - Okay. 63 out of 1001 reviews" "
Rating 4 - Poor. 33 out of 1001 reviews" "
Rating 2 - Terrible. 29 out of 1001 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Celeste

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really close to the beach.
Stayed 3 nights in Apr 2024

10/10 Excellent

Henry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very acceptable. Our room was very acceptable. There was a young lady at the front desk, Britnee, who was so friendly and welcoming! We would highly this property for its condition and the excellent service from the front desk check-in and service
Stayed 2 nights in Apr 2024
Response from Sophia CSR on Apr 23, 2024
Hi Henry,Receiving compliments from our guests for our friendly, hardworking staff is always a delight, and we can't wait to pass along your compliments. Thank you for choosing us. We look forward to sharing another exceptional experience when your adventures bring you back our way.

10/10 Excellent

Cheryl

Traveled with partner, Traveled with pets
Liked: Staff & service, amenities, property conditions & facilities
Very nice, pet friendly hotel.
Stayed 3 nights in Apr 2024
Response from Sophia CSR on Apr 18, 2024
Hi Cheryl,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating and review. Our team continuously strives to exceed your expectations and looks forward to you in the future.

6/10 Okay

Joseph

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Sophia CSR on Apr 16, 2024
Hi Joseph,Providing the highest level of hospitality is our number one priority. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

6/10 Okay

Beat

Traveled with partner
Liked: Staff & service
While the manager was super accomodsting and gave us a room that my felt more comfortable, we are disappointed about the housekeeping policy of only providing service every second day.
Stayed 4 nights in Apr 2024
Response from Sophia CSR on Apr 9, 2024
Dear Guest,We regret that you had an unpleasant experience at our property. Our Team never wants our guests to go back like this with an unpleasant experience. We are actively investigating your feedback with our management for prompt action. I hope this will not be your last impression of us and hope that you will reconsider staying with us in the future.

10/10 Excellent

Jasia

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my party enjoyed staying here. Everybody was nice. The staff was great and very helpful! Breakfast had great options. Will definitely be staying here on our next trip.
Stayed 3 nights in Mar 2024
Response from Sophia CSR on Mar 24, 2024
Hi Jasia,Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. Wish you a pleasant stay in the future as well.

10/10 Excellent

Frances

Traveled with family
Staff was very helpful and friendly it made our stay great!
Stayed 3 nights in Mar 2024
Response from Sophia CSR on Mar 18, 2024
Hi Frances,Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. Wish you a pleasant stay in the future as well.

10/10 Excellent

Koleten

Stayed 1 night in Mar 2024
Response from Sophia CSR on Apr 7, 2024
Hi Koleten,Being awarded a 5-star rating from our guests is incredibly gratifying and fuels our commitment to delivering exceptional service. We are thrilled that you enjoyed your stay, and we are eagerly looking forward to your return on your future journeys.

4/10 Poor

Jessica

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Mar 2024
Response from Sophia CSR on Mar 18, 2024
Hi Jessica,We are sad to see this 2-star rating. We never want our guests to have such a kind of experience. I request you to kindly share your issues in detail and give us another chance to improve our services.

6/10 Okay

Hector

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Sophia CSR on Mar 18, 2024
Hi Hector,We are glad you had a nice stay with us and we appreciate the 3-star rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We hope to see you again to deliver you a 10-star experience.

10/10 Excellent

Carolina

Stayed 1 night in Mar 2024
Response from Sophia CSR on Apr 6, 2024
Hi Carolina,Incredibly grateful for your kind 5-star rating, which fills our hearts with warmth and inspires us to maintain our exceptional service. It brings us great joy to hear that your stay was enjoyable, and we eagerly anticipate the opportunity to serve you once more shortly.

8/10 Good

Isaiah

Stayed 2 nights in Mar 2024
Response from Sophia CSR on Mar 29, 2024
Hi Isaiah,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team strives to exceed your expectations and looks forward to you in the future.

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Sophia CSR on Mar 11, 2024
Hi Elizabeth,Thank you for your 5-star ratings. We are feeling blessed to have you as our guest. It's our passion to provide our customers with exceptional refuge and service. See you soon!

6/10 Okay

Harsha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Somehow got the room with the worst view, structure for the enter canopy was only thing you can see out this room widow. 213 everything else was great had lots of Tesla changers 3 and 1 regular ev charger
Stayed 2 nights in Feb 2024
Response from Sophia CSR on Feb 20, 2024
Hi Harsha,We appreciate your business and your valuable feedback. Please let us know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

10/10 Excellent

Misty

Stayed 1 night in Feb 2024
Response from Sophia CSR on Mar 21, 2024
Hi Misty,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

2/10 Terrible

Boryana

Liked: Cleanliness
A group of guests including about 10 boys preteens were extremely noisy specially after 10pm, without parental control and the hotel staff didn’t take immediate action which made our three nights stay very miserable.
Stayed 2 nights in Feb 2024
Response from Sophia CSR on Feb 15, 2024
Dear Guest,I am so sorry to hear about your most recent stay with us. Our primary goal is to provide all guests with an enjoyable experience. We take this quite seriously and will take appropriate steps. Thank you again for taking the time to share this experience and for your valuable business.

10/10 Excellent

Art

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and spacious with comfortable beds. Breakfast was very good. Quick check in. Friendly staff.
Stayed 2 nights in Jan 2024
Response from Sophia CSR on Feb 4, 2024
Dear Guest,A hearty thanks for your review. We sincerely appreciate your feedback and will always ensure that we keep delighting you with our facilities and services. Thank you for the wonderful 5-star review! We hope to hear more from you on your next visit.

10/10 Excellent

Joseph

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Sophia CSR on Jan 9, 2024
Hi Joseph,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

10/10 Excellent

taesung

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Sophia CSR on Jan 9, 2024
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

2/10 Terrible

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
2/10
I had a family emergency so I had to check out 2 hours after arrival. But my room was dirty. There was hair in the sheets. Sand on the floor and no toilet paper. Besides having to leave early after paying $133 for nothing, I did not enjoy the condition of my room for that price. Front desk lady was very kind.
Stayed 1 night in Dec 2023
Response from Sophia CSR on Jan 4, 2024
Dear Guest,Kindly accept our deepest regrets for what you had to face. We pride ourselves on giving the best possible guest experience, and I’m sorry we fell short in this instance. However, this is generally not what our guests experience with us and we hope you give us a chance to make it better for you. This issue has been taken up with our management and we are taking committed steps to rectify it and ensure this does not happen again.

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Sophia CSR on Jan 4, 2024
Hi Jim,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

10/10 Excellent

Brett

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel on island!! The people there are incredibly friendly !!
Stayed 5 nights in Dec 2023
Response from Sophia CSR on Jan 2, 2024
Dear Guest,Many thanks for the review with positive comments and ratings. We are glad that you were pleased with the staff. Our team will always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!!

6/10 Okay

Debra

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our room was not serviced. We stayed for 3 nights. No clean towels, no Kleenex, no trash pick up. We didnt ask for our room to not be cleaned. I was not very impressed. I expected Better than that.
Stayed 3 nights in Dec 2023
Response from Sophia CSR on Dec 31, 2023
Hi Debra,We are truly sorry for your recent experience with our hotel. The conditions and service that you describe are not typical, however, we will be reviewing these comments with our team to research the matter further. We hope to have the chance to serve you again on your next visit.

8/10 Good

Geoffrey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The lady at the breakfast sure starts your morning off right. She is absolutely amazing! The breakfast is phenomenal especially that they have whipped cream and chocolate / caramel drizzle for your waffles and coffee. It made me feel like I was at a fancy cafe. The staff is also very good. The elevator clicks a little bit more than we like it and the water found in wasn't working which is the only reason why I didn't give them an excellent for everything.
Stayed 2 nights in Dec 2023
Response from Sophia CSR on Dec 31, 2023
Dear Guest,Appreciate your rating and review. We will always ensure that we keep delighting you with our facilities and services. And we will surely forward your valuable feedback to our team for improvements. Our team is looking forward to hosting you again soon!

10/10 Excellent

Katherine, Montrose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast. Hotel was clean and the staff was very helpful.
Stayed 2 nights in Dec 2023
Response from Sophia CSR on Dec 31, 2023
Hi Katherine,A hearty thanks for your review. We sincerely appreciate your feedback and will always ensure that we keep delighting you with our facilities and services. Thank you for the wonderful 5-star review! We hope to hear more from you on your next visit.

8/10 Good

MARIA

Liked: Staff & service
Stayed 1 night in Dec 2023
Response from Sophia CSR on Dec 25, 2023
Hi Maria,Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon!

10/10 Excellent

Samuel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Sophia CSR on Feb 6, 2024
Hi Samuel,We are happy to see this 5-star rating. Our Team values your business and appreciates you choosing us. We hope to have the chance to serve you again on your next visit.

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Next door like being in the same room together!! l
Hotel is very nice and great location. I had room with connecting door to next room and the noise was terrible. The person had the TV blaring so loud and I could hear him order pizza and when it was delivered. He was just a big old loud guy. I called the front desk to ask if they could request him to turn down the noise, they didn’t do anything except offer for me to change rooms? I was only there one night and didn’t want to pack up and unpack. So I had to resort to take something to help me sleep
Stayed 1 night in Nov 2023
Response from Sophia CSR on Dec 6, 2023
Dear Guest,We greatly appreciate your fantastic review! Feedback like yours motivates us to continuously strive for excellence. We're thrilled to know you're enjoying our services, and we assure you that our dedication to your satisfaction will remain unwavering. Your suggestions have been shared with our team for further enhancements. We look forward to welcoming you back for an even more delightful experience on your next visit.

4/10 Poor

Marcell

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room seemed like it just wasn’t cleaned very well there was a big yellow stain on the blanket the restroom had body fluid still in it then the heater in the room did not work the staff did apologize for the issues
Stayed 1 night in Nov 2023
Response from Sophia CSR on Nov 28, 2023
Dear Guest,Kindly accept our deepest regrets for what you had to face. We pride ourselves on giving the best possible guest experience, and I’m sorry we fell short in this instance. However, this is generally not what our guests experience with us and we hope you give us a chance to make it better for you. This issue has been taken up with our management and we are taking committed steps to rectify it and ensure this does not happen again.

8/10 Good

Harriet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023
Response from Sophia CSR on Nov 23, 2023
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

6/10 Okay

Manindhar, McKinney

Liked: Staff & service
Rooms were not clean
Response from Sophia CSR on Nov 19, 2023
Dear Guest,Providing the highest level of hospitality is our number one priority. It is disheartening to read your review. We apologize for the inconvenience you faced. Please let us know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

10/10 Excellent

Jesira

Liked: Cleanliness, staff & service, property conditions & facilities
good value for money.
Stayed 1 night in Nov 2023
Response from Sophia CSR on Nov 13, 2023
Dear Guest,A hearty thanks for your review. We sincerely appreciate your feedback and will always ensure that we keep delighting you with our facilities and services. Thank you for the wonderful 5-star review! We hope to hear more from you on your next visit.

8/10 Good

Brad

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Noises, bad coffee!!
The refrigerator in the room had a loud buzz when it came on. It was not constant but when it came on it is loud enough to wake up the guest. Also there was a freqent, intermittent sound of a toilet flushing in a nearby room. It was much more frequent than one would expect and went on all through the night. There was no other noise from the room at all, so I thought this might be a plumbing issue. Also the in-room coffee was terrible!
Stayed 2 nights in Nov 2023
Response from Sophia CSR on Nov 11, 2023
Hi Brad,Honest appreciation from our beloved guests and providing them with a comfortable stay is what we yearn for. Thank you for your suggestion and for helping us to understand our shortcomings for further improvisation. We are eager to see you again.

10/10 Excellent

julie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and helpful!
Stayed 1 night in Nov 2023
Response from Sophia CSR on Nov 6, 2023
Hi Julie,Receiving compliments from our guests for our friendly, hardworking staff is always a delight, and we can't wait to pass along your compliments. Thank you for choosing us. We look forward to sharing another exceptional experience when your adventures bring you back our way.

8/10 Good

Stephanie

Stayed 2 nights in Nov 2023
Response from Sophia CSR on Nov 8, 2023
Hi Stephanie,Guest satisfaction is our number one objective, we really appreciate your wonderful rating. Our Team hopes to have the chance to serve you again on your next visit.

10/10 Excellent

Misty

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great employees. Comfy beds…nice breakfast…. Very safe and pet friendly.
Response from Sophia CSR on Nov 5, 2023
Hi Misty,A hearty thanks for your review. We sincerely appreciate your feedback and will always ensure that we keep delighting you with our facilities and services. Thank you for the wonderful 5-star review! We hope to hear more from you on your next visit.

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
It was in a great location.
Stayed 4 nights in Oct 2023
Response from Sophia CSR on Nov 2, 2023
Hi Janet,A hearty thanks for your review. We are glad that you liked the location. Our Team sincerely appreciates your feedback. We will always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!!

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Sophia CSR on Nov 2, 2023
Hi Jeff,Guest satisfaction is our number one objective, we really appreciate your wonderful rating. Our Team hopes to have the chance to serve you again on your next visit.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very nice place to stay while in Port Aransas
We had a terrific stay this past weekend!! The hotel was modern, clean and well laid out. The breakfast buffet was excellent!! The only suggestion I can provide is more anti-skid stickers in the bathtub.
Stayed 1 night in Oct 2023
Response from Sophia CSR on Oct 31, 2023
Dear Guest,We appreciate your comments regarding your recent stay. We always enjoy hearing about the positive experiences our guests have at our hotels. I will make sure to share your comments with the rest of our team. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay on the island.
Very clean and comfortable. Friendly check in staff. Great breakfasts. Only downside is not accessible via golf carts, which are in wide use.
Stayed 2 nights in Oct 2023
Response from Sophia CSR on Oct 31, 2023
Hi John,Appreciate your rating and review. We will always ensure that we keep delighting you with our facilities and services. And we will surely forward your valuable feedback to our team for improvements. Our team is looking forward to hosting you again soon!

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and comfortable
Stayed 1 night in Oct 2023
Response from Sophia CSR on Oct 31, 2023
Hi Robert,A hearty thanks for your review. We sincerely appreciate your feedback and will always ensure that we keep delighting you with our facilities and services. Thank you for the wonderful 5-star review! We hope to hear more from you on your next visit.

10/10 Excellent

Heidi

Stayed 1 night in Oct 2023
Response from Sophia CSR on Nov 11, 2023
Dear Guest,Being awarded a 5-star rating from our guests is incredibly gratifying and fuels our commitment to delivering exceptional service. We are thrilled that you enjoyed your stay, and we are eagerly looking forward to your return on your future journeys.

10/10 Excellent

Stefanie

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, big room and most importantly pet friendly (though there is a 75$ charge per night for pet)
Stayed 1 night in Oct 2023
Response from Sophia CSR on Oct 20, 2023
Hi Stefanie,A hearty thanks for your review with generous appreciation. We always ensure that we keep delighting you with our facilities and services. Our Team hopes to have the chance to serve you again on your next visit.

8/10 Good

Courtney

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay, was nice and clean. Staff friendly and helpful. Did not really care for the reusable soap, shampoo/conditioner, and lotion dispensers;not hygienic in my opinion. But I understand the concept that it may cut costs for the business... Would probably stay again, just keeping in mind to travel with my own toiletries.
Stayed 1 night in Oct 2023
Response from Sophia CSR on Oct 18, 2023
Dear Guest,Expecting our previously served guests is our greatest privilege as it helps us to meet your needs accordingly. Thank you for your feedback and looking forward to seeing you soon!

8/10 Good

stan

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2023
Response from Sophia CSR on Oct 15, 2023
Hi Stan,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

10/10 Excellent

John G

Stayed 2 nights in Oct 2023
Response from Sophia CSR on Oct 8, 2023
Hi John G,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

10/10 Excellent

Eveli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Sophia CSR on Oct 3, 2023
Hi Eveli,Earning a perfect 10-star rating from our valued guests fills us with gratitude and inspires our ongoing commitment to delivering exceptional service. We're thrilled that your stay was enjoyable, and we eagerly look forward to hosting you again during your upcoming journeys.

10/10 Excellent

Teresa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Sophia CSR on Oct 3, 2023
Hi Teresa,Being awarded a 10-star rating from our guests is incredibly gratifying and fuels our commitment to delivering exceptional service. We are thrilled that you enjoyed your stay, and we are eagerly looking forward to your return on your future journeys.

10/10 Excellent

Toni

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay here. The breakfast was awesome!
Stayed 2 nights in Sep 2023
Response from Sophia CSR on Sep 28, 2023
Hi Toni,We are delighted to hear that you enjoyed your stay with us and found the breakfast to be awesome! Thank you for your kind words. We look forward to welcoming you back in the future.

10/10 Excellent

Janelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Sophia CSR on Sep 24, 2023
Dear Guest,Your 5-star review is greatly appreciated. We thank you for recognizing the service of our staff and the overall cleanliness of the hotel. Our Team takes pride in reviews like this as it is a testament to our guest’s satisfaction! We sure will strive for the best and look forward to serving you again here!