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Reviews of Hôtel Kyriad Brive La Gaillarde Ouest

3 out of 5
Hôtel Kyriad Brive La Gaillarde Ouest
Avenue André Malraux, Ussac, Correze

Reviews

8.2

Very Good

Rating 10 - Excellent. 110 out of 341 reviews" "
Rating 8 - Good. 180 out of 341 reviews" "
Rating 6 - Okay. 32 out of 341 reviews" "
Rating 4 - Poor. 12 out of 341 reviews" "
Rating 2 - Terrible. 7 out of 341 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Jose

Stayed 1 night in Jul 2023
Response from la reception on Jul 31, 2023
Nous prenons en compte votre remarque afin d'ameliorer le confort. Nous espérons avoir le plaisir de vous accueillir de nouveau une prochaine fois. Bien à vous La Reception

8/10 Good

Marianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023
Response from La reception on Apr 20, 2023
Merci pour votre note suite à votre récent séjour au Kyriad Brive Ouest. Notre équipe voue toute son énergie au bien-être de ses invités, et nous vous remercions d'avoir su apprécier la qualité de son service :) Au plaisir de vous retrouver,

10/10 Excellent

Sharon

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy late night check in. Pretty good rooms. Friendly staff at breakfast
Stayed 1 night in Jul 2022
Response from La Récéption on Jul 31, 2022
Merci pour votre retour, Notre équipe voue toute son énergie au bien-être de ses invités, et nous vous remercions d'avoir su apprécier la qualité de son service :) Au plaisir de vous retrouve

10/10 Excellent

Haydn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Secure parking
Good secure parking and convenient location
Stayed 1 night in Oct 2021
Response from La direction on Nov 11, 2021
Merci pour votre retour, Nous sommes particulièrement ravis de vous savoir aussi satisfait. Nous vous remercions de plus d'avoir su apprécier la qualité du service de notre équipe, qui est très touchée de vous lire ! Au plaisir de vous retrouver

6/10 Okay

Julien

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon hotel mais trop cher pour ce que c'est
Bon hotel mais le prix est exagéré. 95 € la chambre seule qui pour moi en vaut 70 ou 80. Bon petit-dejeuner.
Stayed 1 night in Sep 2021
Response from La Direction on Oct 19, 2021
Merci pour votre retour, Au plaisir de vous retrouver,

8/10 Good

Raymond

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
moaning Minnie,😂😂
I arrived at the hotel to be told by the receptionist that I wasn’t booked in for a stay on the 15th October, offered to rebook it for me, I produced a card that I had written out for myself showing telephone number booking reference etc.She still wouldn’t accept that it was already booked and paid for. After getting myself worked up I had to plug my iPad in and show her the original booking I had made.eventually she found the booking, NO APOLOGY, I then asked her if she could print off a document that I had to produce to allow me to enter England, every excuse in the book as why she couldn’t do it.try in the morning, the fella was very helpful and Printed it off, no questions asked. This is the second time I have had this experience from the receptionist. Unless her attitude changes I wouldn’t think of staying there again. I am 83yrs old and do not need the attitude from her. Apart from her the hotel was very acceptable.
Stayed 1 night in Oct 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good enough for passing by
Good enough hotel for passing by. Clean, very comfortable bed and just off the motorway. The area, although quiet, is complete isolated and there is nowhere to buy food or water nearby; and the hotel has two poor vending machines that only take coins. Parking is ok but limited, definitely not enough for all guests.
Stayed 1 night in Aug 2020

6/10 Okay

Ron

Liked: Staff & service
Stop over place
Ok stop off place. What’s annoying with these motel’s, is that they generally have an illuminated price sign outside and then you go in and that isn’t available for that evening. Therefore I went back into the car park and booked online, saved £13. The rooms are what would you would expect, however it was disappointing that in the bathroom that wash basin hand gel and shower gel were empty. Big issue, in the time of coronavirus. Otherwise the room & staff are fine. One big benefit of this location is that there is a decent restaurant at the bottom of the hill as you drive in. Seems popular with locals too.
Stayed 1 night in Jul 2020

6/10 Okay

Verified traveler

Stayed 1 night in Aug 2019

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, we’ll run and friendly.
We stayed as an overnight stop on our way south. What a pleasant surprise the Kyriad was. The staff were great and the breakfast, included in the very good price, had an extensive selection of hot and cold food. The room was small, but well designed with a very comfortable bed. As an “en route” stay the room was perfectly adequate. The buffet restaurant next door was closed the evening we stayed, but the reception directed us to what turned out to be an excellent choice option where the food was excellent and the price reasonable. Free, locked parking and free internet completed the package. The location is out of town, but just off the motorway, which we wanted. So, a really pleasant experience all round. There is a Kyriad in the centre of Brive as well but I have no idea what it or the town is like.
Stayed 1 night in Jun 2019

2/10 Terrible

CATHY

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Fight To Get What We Paid For
Finding the hotel was a challenge. The receptionist (owner??) did not speak any English, gave us the wrong (smaller) room and insisted that we pay more to get what we already paid in advance for and then insisted we were not entitled to breakfast which we also paid in advance for. On the whole the hotel is OLD. The rooms are small and the bathrooms are smaller. You may as well be in a travel trailer. Everything is dated. The towels are old and thin. Breakfast is basic and food is not properly stored (meat on unchilled plate on the counter) Couldn’t wait to leave.
Stayed 1 night in May 2019

8/10 Good

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On tour
We had a good stay. The room was comfortable with a good bed. The restaurant had a reasonable choice. The breakfast was average but ok. Would stay again no problem.
Stayed 1 night in May 2019

10/10 Excellent

trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy to find
Nice and easy to find as it is just off the motorway, adequate bathroom with shower only, breakfast was impressive.
Stayed 1 night in Nov 2018
Response from ingrid on Nov 13, 2018
Dear Guest, thank you for your opinion. We hope to see you soon at our hotel. Best regards

10/10 Excellent

Gordon, Chorley, Lancashire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stop on way home from Spain
Hotel was close enough to centre of Brive to drive to. It was also close to main roads to continue journey North. The town/city of Brive was superb and I would recommend it for anyone to explore.
Stayed 1 night in Oct 2018
Response from ingrid on Oct 17, 2018
thank you very much!

6/10 Okay

Jane

Liked: Cleanliness, property conditions & facilities
Overnight stopover
OK for overnight stop. Very small room, no view whatsoever. Only 1 teabag! Friendly staff and good breakfast.
Stayed 1 night in Oct 2018
Response from ingrid on Oct 17, 2018
thank you, see you soon. Best regards

6/10 Okay

Kara

Basic and out of the way but clean and comfortable
The hotel placement is not ideal for a family unless you have a car and are willing to drive. The room was comfortable and clean. The beds were very comfortable and they have a super pillow that I would definitely like to try and buy myself. The food facilities were poor. We paid €10 each for a breakfast that was basically a choice between pain au chocolat, a bit of toast, cereals with warm milk and some chopped frankfurters that were so hard I couldn’t bite into them! We ended up driving to the local Carrefour and getting our own bowls. Cereals and milk (although there is no fridge to store anything cold.) We decided to try the dinner one night but it turned out to be microwave meals for €9 and they forgot my son’s food. There is a great restaurant next door, where we ate most nights; Beouf et Marré, which I would recommend. For anyone who wants to have a beer this is the only option otherwise you would need to walk miles to the nearest restaurants (which all seemed to be closed when we needed them!) I am guessing this is a bit like a chain of Travelodge or similar. Very clean and comfortable and would suit single travellers or people on a business trip etc.
Stayed 3 nights in Aug 2018
Response from ingrid on Sep 4, 2018
thank you to share your opinion. Best regards

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Good location,
Very good location and easy to access direct from motorway. Room was clean and modern. Breakfast was very good and staff were efficient and helpful, but the member of staff on duty during the evening when we booked in was clearly frustrated and overworked as she found it too difficult to arrange an evening mean for my wife, stating she was alone and had people coming in she had to deal with. Excellent free secure parking

10/10 Excellent

Sophia, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel!
Great customer service, very clean rooms.

8/10 Good

Stephane, Johannesburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Mid way stop for our trip around France. It was just fine for the price.

6/10 Okay

Gervaise, Brittany

Comfortable stay
Hotel was adequate, room reasonably clean but a bit shabby. Fine for a one night stopover.

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
A good stopover place en-route
We spent 2 nights here while sightseeing in the area. It was the best priced hotel among the 2-3 stars and we got our money's worth. The rooms were reasonably sized and clean; mattresses and linens for standard for a 2 star. However, we were generally ignored by the front-desk staff (not that we needed them but we had gotten used to being greeted by a friendly bonjour in other motels); towels that we requested took several hours and several reminders. The location is excellant for getting back on the highway but a bit difficult to find when leaving the highway - make sure you use one of the mapping sites. Overall, if you're looking for a overnight stop, this place is fine.

6/10 Okay

Verified traveler

Akena City Brive La Gaillarde
Does what is says on the tin - close to autoroute, clean enough and comfortable enough. Air conditioning a bit noise but it does work.

8/10 Good

R, Oregon, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, simple "stop-over" hotel
This is a good place for an overnight stop over if you are traveling by car. It was very simple and had smaller sized rooms, but was clean, safe, quiet and comfortable. Although they did not speak English, the staff was friendly, helpful and willing to do some creative communication with someone who spoke very little French. The parking was free, secure and on the premises (unlike plenty of other French hotels). There was not much in the way of shops or businesses immediately (within quick walking distance) nearby other than a restaurant (average), but there was very easy on/off access to a nearby motorway. The hotel is on the outskirts of Brive-la-Gaillarde, not actually in the town. I used this as a stopover on my way to the nearby Dordogne River Valley and would do so again. The only drawback was the the reception desk doesn’t open until 7 am or so (on Sunday) - be sure you pay the night before and get your receipt if you plan to leave early.

8/10 Good

Brigitte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peut être une tablette à rajouter dans la salle de bain pour poser trousse de toilette
Stayed 1 night in Dec 2023
Response from La réception on Feb 22, 2024
Chere Brigitte, c’est un plaisir de vous lire et de voir que vous avez apprécié la qualité de nos services et prestations. Nous prenons en compte votre remarque etn ous espérons avoir le plaisir de vous accueillir de nouveau une prochaine fois. Bien à vous

6/10 Okay

Gildas

Liked: Staff & service
Il y avait qu’une option d’éclairage dans la chambre
Stayed 1 night in Dec 2023
Response from La réception on Feb 22, 2024
Cher Gildas, c’est un plaisir de vous lire et de voir que vous avez apprécié la qualité de nos services et prestations. Nous prenons en compte votre remarque etn ous espérons avoir le plaisir de vous accueillir de nouveau une prochaine fois. Bien à vous

6/10 Okay

Thierry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Nuit froide
Chambre glaciale Chauffage arrête et très long à relancer Cette mode de coupe le chauffage dans les parties I utiliser est pénible
Stayed 1 night in Nov 2023
Response from La réception on Feb 22, 2024
Cher Thierry, . Nous prenons en compte votre remarque etn ous espérons avoir le plaisir de vous accueillir de nouveau une prochaine fois. Bien à vous

8/10 Good

Jean-Pierre

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from La réception on Mar 13, 2024
Cher Jean Pierre, c’est un plaisir de vous lire et de voir que vous avez apprécié la qualité de nos services et prestations. Bien à vous

8/10 Good

John

Stayed 2 nights in Nov 2023
Response from La reception on Nov 24, 2023
Quelle note ! c’est un plaisir de vous lire et de voir que vous avez apprécié la qualité de nos services et prestations. Vos remarques et vos compliments sont à la hauteur du plaisir que nous avons à vous satisfaire et nous vous en sommes reconnaissants. Nous espérons avoir le plaisir de vous accueillir de nouveau une prochaine fois. Bien à vous

10/10 Excellent

Stéphane

Stayed 2 nights in Nov 2023
Response from la reception on Nov 24, 2023
Quelle note ! c’est un plaisir de vous lire et de voir que vous avez apprécié la qualité de nos services et prestations. Vos remarques et vos compliments sont à la hauteur du plaisir que nous avons à vous satisfaire et nous vous en sommes reconnaissants. Nous espérons avoir le plaisir de vous accueillir de nouveau une prochaine fois. Bien à vous

8/10 Good

BEATRICE

Stayed 1 night in Nov 2023
Response from La reception on Nov 24, 2023
Quelle note ! c’est un plaisir de vous lire et de voir que vous avez apprécié la qualité de nos services et prestations. Vos remarques et vos compliments sont à la hauteur du plaisir que nous avons à vous satisfaire et nous vous en sommes reconnaissants. Nous espérons avoir le plaisir de vous accueillir de nouveau une prochaine fois. Bien à vous

6/10 Okay

Philippe

Disliked: Cleanliness, room comfort
Nul trop cher
Pas agréable du tout, chambre petit, pas très propre, lit inconfortable en plus draps plastique de protection sa colle on transpire et on Dort pas forcément, vaut pas ce prix !
Stayed 1 night in Oct 2023
Response from la réception on Nov 24, 2023
Merci Philippe pour votre retour trés objectif...

4/10 Poor

Arnaud

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from la reception on Mar 13, 2024
merci

10/10 Excellent

Aurélien

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from la reception on Nov 24, 2023
Quelle note ! c’est un plaisir de vous lire et de voir que vous avez apprécié la qualité de nos services et prestations. Vos remarques et vos compliments sont à la hauteur du plaisir que nous avons à vous satisfaire et nous vous en sommes reconnaissants. Nous espérons avoir le plaisir de vous accueillir de nouveau une prochaine fois. Bien à vous

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from La reception on Nov 24, 2023
Quelle note ! c’est un plaisir de vous lire et de voir que vous avez apprécié la qualité de nos services et prestations. Vos remarques et vos compliments sont à la hauteur du plaisir que nous avons à vous satisfaire et nous vous en sommes reconnaissants. Nous espérons avoir le plaisir de vous accueillir de nouveau une prochaine fois. Bien à vous

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from la reception on Nov 24, 2023
Quelle note ! c’est un plaisir de vous lire et de voir que vous avez apprécié la qualité de nos services et prestations. Vos remarques et vos compliments sont à la hauteur du plaisir que nous avons à vous satisfaire et nous vous en sommes reconnaissants. Nous espérons avoir le plaisir de vous accueillir de nouveau une prochaine fois. Bien à vous

10/10 Excellent

Christophe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from La reception on Nov 24, 2023
Quelle note ! c’est un plaisir de vous lire et de voir que vous avez apprécié la qualité de nos services et prestations. Vos remarques et vos compliments sont à la hauteur du plaisir que nous avons à vous satisfaire et nous vous en sommes reconnaissants. Nous espérons avoir le plaisir de vous accueillir de nouveau une prochaine fois. Bien à vous

8/10 Good

Rosa

Stayed 1 night in Aug 2023
Response from La reception on Nov 24, 2023
Quelle note ! c’est un plaisir de vous lire et de voir que vous avez apprécié la qualité de nos services et prestations. Vos remarques et vos compliments sont à la hauteur du plaisir que nous avons à vous satisfaire et nous vous en sommes reconnaissants. Nous espérons avoir le plaisir de vous accueillir de nouveau une prochaine fois. Bien à vous

10/10 Excellent

Thyda

Traveled with family
Stayed 1 night in Aug 2023
Response from La reception on Nov 24, 2023
Quelle note ! c’est un plaisir de vous lire et de voir que vous avez apprécié la qualité de nos services et prestations. Vos remarques et vos compliments sont à la hauteur du plaisir que nous avons à vous satisfaire et nous vous en sommes reconnaissants. Nous espérons avoir le plaisir de vous accueillir de nouveau une prochaine fois. Bien à vous

2/10 Terrible

Cindy

Stayed 1 night in Aug 2023
Response from La direction on Aug 13, 2023
Chere Cindy, nous aimerions savoir pourquoi nous attribuer une note de 2 ! C'est tres injuste de votre part, vous pourriez au moins avoir l'éducation de venir nous voir en direct.

10/10 Excellent

jean luc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from La reception on Aug 13, 2023
Merci

10/10 Excellent

Inès

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from La reception on Aug 13, 2023
Merci

10/10 Excellent

Sébastien

Stayed 1 night in Jul 2023
Response from la reception on Jul 31, 2023
Quelle note ! c’est un plaisir de vous lire et de voir que vous avez apprécié la qualité de nos services et prestations. Vos remarques et vos compliments sont à la hauteur du plaisir que nous avons à vous satisfaire et nous vous en sommes reconnaissants. Nous espérons avoir le plaisir de vous accueillir de nouveau une prochaine fois. Bien à vous La Reception

8/10 Good

Anael

Business traveler
Liked: Cleanliness, staff & service, room comfort
Bien mais
Literie parfait chambre propre mais tuyau et pommeau de douche hs de l’eau partout dommage
Stayed 1 night in Jun 2023
Response from la reception on Jun 19, 2023
Merci pour votre note suite à votre récent séjour au Kyriad Brive Ouest. Notre équipe voue toute son énergie au bien-être de ses invités, et nous vous remercions d'avoir su apprécier la qualité de son service :) Au plaisir de vous retrouver,

8/10 Good

Thijs

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Goed hotel
Stayed 1 night in Jun 2023
Response from la reception on Jun 19, 2023
Merci pour votre note suite à votre récent séjour au Kyriad Brive Ouest. Notre équipe voue toute son énergie au bien-être de ses invités, et nous vous remercions d'avoir su apprécier la qualité de son service :) Au plaisir de vous retrouver,

8/10 Good

Celia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon hôtel
Hotel confortable. Calme. Personnel très agréable et serviable Restauration tres correcte. Parking fermé
Stayed 1 night in May 2023
Response from la reception on Jun 19, 2023
Merci pour votre note suite à votre récent séjour au Kyriad Brive Ouest. Notre équipe voue toute son énergie au bien-être de ses invités, et nous vous remercions d'avoir su apprécier la qualité de son service :) Au plaisir de vous retrouver,

10/10 Excellent

Jg

Stayed 1 night in Jun 2023
Response from la reception on Jun 19, 2023
Merci pour votre note suite à votre récent séjour au Kyriad Brive Ouest. Notre équipe voue toute son énergie au bien-être de ses invités, et nous vous remercions d'avoir su apprécier la qualité de son service :) Au plaisir de vous retrouver,

8/10 Good

Anne-christel

Stayed 4 nights in May 2023
Response from la reception on Jun 1, 2023
Merci pour votre note suite à votre récent séjour au Kyriad Brive Ouest. Notre équipe voue toute son énergie au bien-être de ses invités, et nous vous remercions d'avoir su apprécier la qualité de son service :) Au plaisir de vous retrouver,

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from la reception on Jun 1, 2023
Merci pour votre note suite à votre récent séjour au Kyriad Brive Ouest. Notre équipe voue toute son énergie au bien-être de ses invités, et nous vous remercions d'avoir su apprécier la qualité de son service :) Au plaisir de vous retrouver,

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from la reception on Jun 1, 2023
Merci pour votre note suite à votre récent séjour au Kyriad Brive Ouest. Notre équipe voue toute son énergie au bien-être de ses invités, et nous vous remercions d'avoir su apprécier la qualité de son service :) Au plaisir de vous retrouver,