Ratings based on 787 Verified Reviews

4.1 out of 5
92% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Good

Posted Jun 30, 2017
The hotel was in good conditions, we had breakfast included and it had everything. The rooms were clean and the ladies were really respectful they didn't touch our personal things. All the staff was very helpfull in all senses.
Comment from Hotel Management
Jul 2, 2017 by The Management, Hotel Management
Dear Anonymous, Thank you very much for your positive review of our hotel. We are glad that you enjoyed your stay and we hope to seeing you again in a not distant future. Best regards,
3 out of 5
Recommended
for Everyone
by A verified traveler

Good location

Posted Jun 26, 2017
Sadly no breakfast included.though was told it was included!
Comment from Hotel Management
Jun 29, 2017 by The Management, Hotel Management
Dear Guest, Thank you very much for choosing to stay with us, and for taking some of your precious time to leave your comment. We regret to learn our failure in meeting your expectations to the fullest. Together with the entire hotel staff and management, we would like express our apologies for the misunderstanding. We do hope what occurred will not prevent you from giving us another opportunity to have the pleasure of welcoming you and demonstrate you our high standards of service. Best regards The Management
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel in a good spot, near metro.

Posted Jun 25, 2017
The only thing is that the breakfast of the hotel need to be changed. All the time same few options. The rest, like boiled egg, were for additional surcharge. The rest was fine: the rooms were clean and very comfortable. 3 minutes walk to metro station.
Comment from Hotel Management
Jun 26, 2017 by The Management, Hotel Management
Dear Guest, First of all we would like to thank you for taking the time to convey your comments regarding your recent stay at Starhotels Ritz in Milan. Any suggestions or opinions related to our service is highly taken into consideration and, if in any way this service can be improved, be well assured that our will is to achieve this goal. We regret to learn your comment about the breakfast quality. The information we have received from you have been reviewed by the Food and Beverage Manager to ensure that we are constantly offering the highest levels of service. We hope to have the opportunity to welcome you back soon for your next stay in Milan. Best regards, The Management
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Nice hotel close to the station.

Posted May 16, 2017
Pros: The location was good as not central but close enough either a 30min walk to the man tourist places or 5min walk to train station which was easy
Cons: The quality of breakfast could have been improved with more gluten free options.
Location: Duomo Cathedral and castello sforzesco 30-40mins walk or 15mins by train. the central train station Milano centrale was 15mins walk away.
Hotel was nice. rooms were standard size and comfortable for a short stay. Reception staff were very nice.
Comment from Hotel Management
May 24, 2017 by The Management, Hotel Management
Dear Jit, First of all we would like to thank you for taking the time to convey your comments regarding your stay at Starhotels Ritz in Milan. We are pleased to know that you enjoyed your stay in Milan. We regret to learn our failure in meeting your expectations about the breakfast quality. The information we have received from you have been reviewed by our Food and Beverage Manager to ensure that we are constantly offering the highest levels of service. Looking forward to welcoming you back soon in Starhotels, we send our Best regards The Management
5 out of 5
by Neil

Star Ritz hotel

Posted May 15, 2017 on Hotels
A fantastic hotel. It is central to all you need to see in Milan. Very clean and modren. Beautiful rooms. Staff very friendly. Would highly recommend this hotel
Comment from Hotel Management
May 24, 2017 by The Management, Hotel Management
Dear Neil, Thank you very much for taking some of your precious time to convey your comments regarding your stay at Starhotels Ritz. We are pleased to know that you enjoyed your stay in Milan. Your feedback is extremely important to us as we constantly strive to improve our service. Hoping to welcome you again to our hotel we send you our, Best regards The Management
5 out of 5
by Gauri

Good hotel to stay at

Posted Apr 23, 2017 on Hotels
It was very comfortable and location was very good.
Comment from Hotel Management
Apr 27, 2017 by The Management, Hotel Management
Dear Gauri, Thank you very much for your positive review for our Starhotels Ritz. We are glad that you enjoyed your stay and we hope to seeing you again in a not distant future. Best regards, The Management
4 out of 5
by Nourah

Posted Apr 18, 2017 on Hotels
It was pleasant stay .. wonderful location next to lima metro station .. variety breakfast .. lighting in the room wasn't good ..
Comment from Hotel Management
Apr 24, 2017 by The Management, Hotel Management
Dear Nourah, Thank you for taking the time to share your feedback. We hope to welcoming you back to our hotel very soon. Sincerely, The Management
3 out of 5
by Lyndon

Milan Stay

Posted Apr 11, 2017 on Hotels
Hotel was good overall. Bathroom very small. Breakfast only scrambled eggs available on Buffett.
Comment from Hotel Management
Apr 13, 2017 by The Management, Hotel Management
Dear Lyndon, Thank you very much for choosing to stay with us, and for taking some of your precious time to convey your comments regarding your stay at Starhotels Ritz. We regret to learn our failure in meeting your expectations to the fullest. Your feedback is extremely important to us as we constantly strive to improve our service. We sincerely hope to have the pleasure of welcoming you again and we guarantee you to find the most suitable accommodation to meeting your expectations. Yours sincerely, The Management
4 out of 5
by Anastasia

Posted Apr 2, 2017 on Hotels
Comment from Hotel Management
Apr 13, 2017 by The Management, Hotel Management
Dear Anastasia, Thank you for taking the time to share your feedback. We hope to welcoming you back to our hotel very soon. Sincerely, The Management
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 1, 2017 on Orbitz
Perfect as is... Convenient location... Well priced..
Comment from Hotel Management
Apr 13, 2017 by The Management, Hotel Management
Dear Guest, Thank you very much for your positive review of our hotel. We are glad that you enjoyed your stay and we hope to seeing you again in a not distant future. Best regards, The Management