Ratings based on 292 Verified Reviews

3.2 out of 5
60% of guests recommend
3.4 Room cleanliness
3.7 Service & staff
3.2 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Mix bag

Posted Jul 24, 2017
The room was clean but everything including the tv in the room was outdated and worn. It wasn't horrible but I know I would look for something nicer next time.
Comment from Hotel Management
Jul 26, 2017 by Cheyanne Maslen, Hotel Management
Thank you for leaving feedback. It is nice to know what guests feel about the property. We are working on making improvements.
3 out of 5
Recommended
for Everyone
by A verified traveler from Tucson

Convenient Location

Posted Jul 16, 2017
The location of the motel was great. Easy access to everything in town and a short drive to the attractions. Slight problem with bathroom cleanliness but when mentioned to management we're told it would be addressed.
Comment from Hotel Management
Jul 19, 2017 by Cheyanne Maslen, Hotel Management
Donna, thank you so much for taking time to leave us feedback. I am sorry about any issues that you experienced while you were here. We are working really hard to make improvements on the property. Thank you for staying with us and we hope in the future you come back.
1 out of 5
by A verified traveler from Austin

Ancient, run down. Avoid.

Posted Jul 12, 2017
First time staying at a Travelodge and it was not a good first impression. Both the deadbolt and the chain lock on the door were broken. The room had a single end table for the bed, a single chair that looked 20 years old, and a 32 inch tube TV that randomly turned itself it while we slept. Completely trashy motel. Wouldn't pay more than $30 a night for this.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very convenient to local stuff

Posted Jul 10, 2017
Clean room very convenient to myriad of things to do pot shop very close
Comment from Hotel Management
Jul 10, 2017 by Cheyanne M., Hotel Management
Thank you so very much for taking time to leave feed back, its always great to know what the guests feel about their stay. We hope that your vacation is going well! Again, thank you.
2 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 6, 2017
walking distance to downtown area, restaurants. Hotel ok - cleanliness was an issue for us but once hotel staff informed, they cleaned daily.
Comment from Hotel Management
Jul 6, 2017 by Cheyanne M., Hotel Management
We want to thank you for taking time to leave feed back, as it is always good to know where we need to make improvements. We are happy that your issues were resolved. We hope to see you again, and that your stay is more enjoyable.
1 out of 5
by A verified traveler

depressing hotel

Posted Jul 5, 2017
Pros: nothing
Cons: everything
Location: only stayed for the night. was on route to national park
Hotel was dirty, rugs and furniture needs to be up-dated, shower was discolored with dry wall peeling. Only 2 tables for continental breakfast leaving patrons to take food to room.
Comment from Hotel Management
Jul 7, 2017 by Cheyanne Maslen, Hotel Management
Judy, we really appreciate you leaving feedback and taking time to let us know where we can make things better. We are now under new management and are working hard to make improvements. We hope that in the future you give us another chance so you can see we have addressed these issues.
2 out of 5
by A verified traveler

Old and needs updating

Posted Jul 5, 2017
Water pipes broke and no showers. We were given a small $20 refund.
Comment from Hotel Management
Jul 10, 2017 by Cheyanne M, Hotel Management
I would like to once again apologize about the issues that we had on the property while you were staying with us. We did have problems with the plumbing, however they have been fixed. Thank you for taking time to leave feedback, it is appreciated.
3 out of 5
by A verified traveler

Older hotel; needs updating

Posted Jun 28, 2017
Cons: Update the entire hotel.
We booked online. Hotel looked "older" when we arrived. Desk clerk was standing outside. When got to room, looked clean although the sink in the bathroom was dirty (looked like someone had dumped a dirty bucket of water in the sink without opening the drain.) TV was fuzzy and old. For being a Wyndham (according to the cups, etc) don't believe it was up to their standards. Checking out there were two people in front of me who had numerous complaints. Not impressed.
Comment from Hotel Management
Jul 7, 2017 by Cheyanne Maslen, Hotel Management
We want to thank you for taking time to leave feedback and let us know where you think we can make improvements. We are now under new management and will be working really hard to make changes. Thank you for staying with us and in the future we certainly hope you come back and give us the chance to show you things have gotten better.
3 out of 5
by A verified traveler

Bargain rate for dates chosen

Posted Jun 27, 2017
The hotel works under the Travelodge brand but is run independently. . It was OK for value aid but a bit disappointing as the entire complex does not live up to chain standadrds
Comment from Hotel Management
Jun 30, 2017 by Cheyanne M, Hotel Management
We greatly appreciate your feedback, as it is always nice to hear where we can do better and the positive things you experienced while staying with us. Thank you for taking your time to share.
1 out of 5
by A verified traveler from Omaha ne

Never stay here!!

Posted Jun 25, 2017
3 ft cobwebs, ceiling in bathroom coming down. Bugs everywhere!! Bed was a rock. A/C is nothing more than a small window unit. Go to Retro Inn, white Eagle, anywhere else!!
Comment from Hotel Management
Jun 30, 2017 by Cheyanne M, Hotel Management
I would like to personally apologize that your stay was unpleasant and uncomfortable. We are working hard at getting things cleaned up as new management is on board. We ask that in the future you try giving us another chance to show you things have improved!