Ratings based on 157 Verified Reviews

4.5 out of 5
86% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted May 3, 2017 on Hotels
We were very happy with our stay at Hotel Italia. It was so fun to stay right in the center of one of the Tuscany Hill Towns. Of course, it was a hike to get into the hotel but was worth it. The hotel building is very old, but so charming. The room was pretty basic but clean and well cared for. We appreciated all the extra care Ramona took to help us.
Comment from Hotel Management
Jun 1, 2017 by Diego, Hotel Management
Dear Guest, thank you very much for staying at Hotel Italia during your holiday in Cortona. We are very happy that you had a good stay with us! First of all many thanks for your appreciations about our personell: we will definetely sharing it with our Team. Thank you for your lovely notes about the atmosphere that enahnce our lovely Hotel. We hope to welcome you again at Hotel Italia the soonest! Best Regards from the Team of Hotel Italia.
5 out of 5
by Deborah

Hotel Italia

Posted Apr 30, 2017 on Hotels
Staff extremely helpful and spoke English well. Breakfast was amazing with lots of choices. The view at breakfast gives a beautiful start to your day. The only drawback for my single room was the pigeons mating outside were very loud. Earplugs were necessary!
Comment from Hotel Management
May 2, 2017 by Diego, Hotel Management
Dear Deborah, what a lovely Review! First of all many thanks for choosing Hotel Italia for your stay in Cortona. We are very very happy that you had a good time with us! We are reading with joy your nice notes about the Team: our staff is always very happy to provide all the necessary info to really appreciate the amazing Cortona. Many thanks as well for your lovely comments at the Breakfast; we daily dedicate our passion and fantasy to make it special, togehter with the amazing view that the Breakfast Terrace has to offer. We hope to welcome you back the very soonest at Hotel Italia. Best Regards from the Team of Hotel Italia.
4 out of 5
Recommended
for Everyone
by A verified traveler from Stl

In the heart of Cortona

Posted Mar 28, 2017
Very pleasant hotel just off the main square. Fabulous view from the breakfast room. Interesting little town.
Comment from Hotel Management
Apr 3, 2017 by Diego, Hotel Management
Dear V, thank you for choosing Hotel Italia for your stay in Cortona. We are very happy you had a good stay, and we would like to thanks for your positive note about the lovely view from the Breakfast Terrace. We hope to welcome you again, Best Regards, from the Team of Hotel Italia.
5 out of 5
by Rosabel

Wonderful hotel

Posted Mar 25, 2017 on Hotels
This hotel is a great option to visit Cortona and all Tuscany around it. The staff were very friendly with us. Also, location, cleanliness and breakfast were nice. We will repeat for sure.
Comment from Hotel Management
Apr 3, 2017 by Diego, Hotel Management
Dear Rosabel, such a lovely review for us! We are truly happy that you appreciated our Hotel Italia. Many thanks indeed for commenting the various aspect that you liked, from the friendliness of the staff, to the general cleanliness to which we daily dedicate our efforts. We are waiting to welcome you back in Cortona! Best Regards from the Team of Hotel Italia
5 out of 5
Recommended
for Everyone
by A verified traveler from Washington DC

Perfectly Located

Posted Mar 19, 2017
Pros: The location can't be beat.
Cons: A complimentary wash cloth or small "scrubbie." This seems to be a common issue in all European hotels - no wash cloths.
Location: Restaurant: Pane and Vino is a gem. No wifi, so get ready to talk to your dinner mate! The wait staff and food was fantastic.
It was a fantastic little hotel, right in the center of gorgeous little Cortona. Such a great beautiful place, I'd like to go back - this time I know to park OUTSIDE the city walls. The alleys are so small it's a harrowing experience even to get a pillbox of a car (Citron mini) through them and Im an experienced city driver (SF-DC.) Great hotel though - great suggestions for the restaurants in town, I'm definitely going back and bringing my fiance.
Comment from Hotel Management
Mar 20, 2017 by Diego, Hotel Management
Dear Gus, many thanks for staying at Hotel Italia and for sharing your experience on Expedia. We are truly happy that you had a good time with us; your satisfaction means really a lot! First of all thank you for your lovely comments on our Hotel: we are always more than happy to share our experiens and knowldege about what Cortona has to offer in terms of Restaurant's Experience, and all the various actractions that are making Cortona a unique small paradise here in Tuscany. We hope to welcome you again at Hotel Italia, Best Regards, Hotel Italia
5 out of 5
by David

A gem

Posted Feb 17, 2017 on Hotels
Hotel Italia is a real gem, nestled right in the heart of Cortona. Stunning views and great service make this place a real winner. I look forward to coming back to Cortona again.
Comment from Hotel Management
Mar 14, 2017 by Diego, Hotel Management
Dear David, thank you for staying at Hotel Italia during your holiday in Cortona. We are readying your Review with much proud & joy! Many thanks for sharing your experience with such a lovely appreciations; we are truly happy that you appreciated our location, right in the city center, ad a short walking distance from the major sightsseeing that Cortona has to offer. Thank you very much for the lovely notes about the plus that we have to offer, from the stunning views of the top rooms and from the Breakfast Terrace, to the service provided by our staff. We are looking forward to welcome you again soon, Best Regards, Hotel Italia
3 out of 5
Recommended
for Everyone
by A verified traveler from Perth, Western Australia

Excellent location

Posted Oct 20, 2016
Pros: Excellent location, wifi was very good, lovely old building, nice staff.
Cons: Lack of clothes washing facility for longer stays.
Location: If you don't have your own vehicle, you are restricted to a couple of expensive tours around Tuscany. I would only recommend a 3 night stay.
There are no services like washing clothes or any tours available. The breakfast, even though was the same every day, was of a high quality, fresh cut fruit salad, quality meats and cheeses and you could make toast. Breakfast tables were cleared immediately for new guests. We had to ask for replacement toilet rolls twice in our 6 night stay.
Comment from Hotel Management
Mar 14, 2017 by Diego, Hotel Management
Dear Michele, thank you very much for staying with us, and for your nice review! We are happy that you appreciated the service, and the good quality of our breakfast. Regarding the Washing clothes, the facilities are available at the nearby village of Camucia, self service open 234hours. Regarding the Tours, we cooperate with some tours operators of Cortona which are always very happy to propose a good variety of choice of tours, among Cortona, and the several nearby cities. Once agian many thanks, Best Regards,
5 out of 5
by A verified traveler

Wonderful hotel in the heart of Cortona

Posted Oct 19, 2016 on Hotels
The only thing that was not great was that the room service options said they were available until 10pm, but when I tried calling, the call would not go through. When I went down to the main desk to inquire at 9pm, no one was available to ask for water or snacks.
Comment from Hotel Management
Apr 24, 2017 by Diego, Hotel Management
Dear Ellen, Many thanks for staying wiht us! We are very happy you enjoyed your stay at Hotel Italia. Thank you very much for this great score! We hope to welcome you again the soonest, Best Regards from the Team of Hotel Italia.
5 out of 5
Recommended
for Everyone
by A verified traveler from Cardross, Scotland

Thoughtful staff in a lovely hotel.

Posted Oct 17, 2016
Pros: The hotel has a traditional Tuscan feel about it. Making it seem very authentic.
Location: The hotel was just off the main square and beside lovely restaurants and shops.
The rooms were clean and fresh with a good shower. The service was very good. The staff even provided a little something special to help celebrate my mum's special birthday.
Comment from Hotel Management
Apr 24, 2017 by Diego, Hotel Management
Dear Audrey, Many thanks for staying wiht us! We are very happy you enjoyed your stay at Hotel Italia. Thank you very much for this great score! We hope to welcome you again the soonest, Best Regards from the Team of Hotel Italia.
5 out of 5
Recommended
for Everyone
by A verified traveler from Raleigh, NC

Lovely hotel in fantastic location

Posted Oct 9, 2016
Pros: The breakfast room was so pretty. And the staff was very helpful.
Cons: Was not a fan of the hallway lights that seemed to work by sensor. Several times I had to make my way to my room using a flashlight I had with me.
Location: Location was excellent, just steps from the piazza. Was able to drive to many hill towns during the day using Cortona as our base.
This was a wonderful hotel in prime location in Cortona. Surrounded by quaint restaurants, shopping and opportunity to experience Cortona. Wonderful staff and lovely breakfast on fourth floor with a fabulous view.
Comment from Hotel Management
Oct 13, 2016 by Diego P., Hotel Management
Dear Linda, thank you very much for staying with us and sharing your experience here on Expedia. We are very happy you had a good stay with us. Many thanks for your appreciations on the breakfast and our team; we will definetely share your review! Thank you as well for the note about the hallway sensors, we will keep your remarks under top consideration. We hope to see you again the soonest at Hotel Italia! Best Regards, Hotel Italia