Expect nothing said or lead to believe by company
Posted Aug 27, 2016
No hide-a-bed in sofa like lead to believe... Suite could not sleep 6 (4 maybe, in a pinch 5) adults comfortably... Extra charge for "incidentals" at check-in, Even though I was lead to believe there would be NO ADDITIONAL CHARGES on "prepaid room"...
Also, I thought Expedia didn't release to Hotel what I actually paid(exact amount) for the room...Apparently, my expectations of booking through Expedia need to be re-evaluated... I need to dump all past enjoyable experiences and expect to be subservient to whatever company I pay for services...
Obviously, to me, I pay for "privilege" to be treated like an indentured servant of the company???
Comment from Hotel Management
Sep 2, 2016 by Dave Pappas, Hotel Management
Thanks for staying with us. We appreciate the review. We do authorize a small amount on all third party reservations in case of incidentals. I can assure you it wasn't a charge, and falls off in a few days. It's looks like the room you booked does only accommodate 4. However, there is the option to upgrade for a small additional charge. My apologies for the misunderstanding.